Discover South Africa Seat Sale
Go Touch Down Travel & Tours
- Offices In:
-
United States
- Size:
- 20-50 employees (Founded in 2010)
- Tour Types:
- Mid-range & luxury tours that, when possible, use accommodations owned and operated by them
- Destinations:
- Price Range:
- $6,886 to $10,760 per person per day (MXN, excl. int'l flights)
Reviews
Email Tonda | 65+ years of age | Experience level: first safari
Small group and well done choices on the itinerary!
The Humala River Lodge was beyond expectations. Service was excellent everywhere.
CA
Email Y E | 50-65 years of age | Experience level: 2-5 safaris
Memories
Hello and thank you for this offer to give a review of my South Africa experience. For me, this was a trip of a life long desire, considering that I had been a part of the resistance of apartheid oppression, while attending university some 50 years ago. So I was happily blown away by the beauty of the country, the tours offered and my living accommodations, making allowances when necessary, as the tours mattered more than sleeping quarters. What has left an unforgettable impression and which I have retold excessively is the following incident. Five individuals (me included) arrived at XXX for the safari experience. The Five consisted of a White couple and 3 Black ladies. At dinner on the first night, the 3 Black ladies were seated at a table by themselves, while the other guests (all white and meeting for the first time ) were seated together. Not a good impression. This practice changed but only after the guests themselves (foreigners) reacted to the situation On leaving the safari, we were told that any gratuities should be given to the owner for distribution to staff.. Again this smacked of something distrustful to foreign eyes, I am happy with my memories and momentous of your beautiful country, but there is a nagging reminder that the arc of progress is slow.
CA
Email Sherry | 65+ years of age | Experience level: first safari
Bucketlist - Retirement Gift to Self!
Since forever, I have wanted to go on an African Safari. Through serendipitous connections, I was introduced to a lady who had travelled with GoTouchDown in the Spring of 2017 and absolutely raved about it. From start to finish I was not disappointed and everything that she had shared with me of her experiences were met and more... accept, perhaps, for some confusion around the mobile phone offered at the time.
My friend and I signed on for the Signature Tour with GoTouchDown. They took care of getting us an amazing deal on flights; accommodations were great including 3 meals a day (unheard of - and not a set menu ever!); staff were extremely personable and accommodating; and friends who are from SA said that the tour had captured all the highlights, and from my perspective in fine style!
We were told up front that other than tips (and they even suggested the amounts) there would be no additional costs. That was never my experience until this trip!
We were there in the SA spring and seeing new births in their natural habitat left me awestruck. South Africa, is beautiful, which is not of GoTouchDown's doing, but they certainly provided an experience that will last my lifetime. Since our return, both my traveling companion and I have had friends/family sign-up.
Thank you GoTouchDown.
Email Christy | 35-50 years of age | Experience level: first safari
Presentation, contract, itinerary, and actual experience never matched up, and no resolution.
We booked a safari in South Africa at a travel show in Dallas. We received an itinerary 2 weeks before the trip. On the trip our experiences were not what was communicated at the travel show, nor on our contract, nor on the itinerary. The contract says they can change anything they want at their leisure and as a customer there is no recourse. Many of our safari guides exceeded the 6 passengers, so that small group feel...gone, forget it. They only allow you to stay at their resorts so there is EXTENSIVE driving to and from every activity. Our itinerary said we would be on a jeep safari in Kruger, but once we arrived we were told we had to pay an additional 130 for the jeep. Our trip to Kruger took 3.5 hours to arrive, only got 3 hours on the jeep, then a 5 hour drive back to the resort (Hamala). It was a miserable day in the van and not worth the drive for such a short safari. Hamala is a nice resort but dinner is what they choose, not what the customer would like. They served a steak one night that was too tough to eat. I told the host the steak was too tough and his response was "your welcome", so needless to say I went to bed hungry that night (there were NO other food options provided). The safari's at Hamala were at 7 am, wake up call at 5:30, coffee at 6:30 and safari from 7-10, then breakfast is at 10am. I struggled with my blood sugar being up for 5 hours without any food. I finally had to buy snack cakes at the gas station during an outing. Persons on the Cape Town tour are flown into JBurg and they say a free night at Seasons resorts to recover from the travel, but all it is, is a sales pitch to buy into the resort, as they then have to fly from JBurg to Cape Town the next day. We also booked a shark dive with Go Touch Down, they charged us 350 per person. When we arrived at the shark dive operator we found out the cost is 186 per person. I assumed there would be a small up charge for Go Touch down to book it, but seriously, double the cost. Save your money and book your own shark cage dive directly with Apex Shark Encounters in Simon's Town, your cost will be cut in HALF. I will never recommend this company. I wrote 6 emails during my travels of my negative experience and received NO assistance, many emails I didn't even get a response. I wasted so much money with the company and want to ensure other people don't get scammed like I did.
Reply from Go Touch Down Travel & Tours
Posted on Aug 11, 2020Dear Christy
It is with sadness that I read your review. Our clients travel far and the trip to South Africa is often a trip of a lifetime. We pride ourselves on our success rate and social media reviews.
You wrote to us 5 times during your tour in South Africa. I replied to you every time that you did. My replies were detailed and lengthy, even thou you were in destination. Four of your emails were about the same subject. I replied with extracts from your agreement and the itinerary you agreed on.
There is no point in going over each point you raised, as we have done so in detail in writing to you after this review. Your detailed itinerary you received prior covered the times, breakfasts, and driving. Instead, I want to say I am sorry that we do not agree on all the points you raised, as the other 3 people on tour with you enjoyed the experience. All the constructive remarks have been shared with the resorts/camps and they have taken your review to heart.
Please note that after much feedback, including yours, we no longer drive to Kruger Park as it is a long day, and instead now visit Pilanesberg that's only 70 min away. The reviews are fantastic.
Again, I am sorry to hear that you did not enjoy our 8-day Safari and would like to offer you a travel voucher for $500 to use towards one of our other Exclusive Tours.
Sincerely,
the COO
Email Patricia Grech | 50-65 years of age | Experience level: first safari
Go Touch Down is a first class act!
Go Touch Down communicated regularly & always replied promptly to our questions. My friends and I, immediately recognized the professionalism and were impressed with Marie and the group in Sarasota, Florida. The tour guides, Jonathan, Bakkis, and Bastion were the ultimate professionals, each fun in their own way; and very knowledgeable. Without a doubt, on my/our return to South Africa, I/we will go through Go Touch Down.
Cape Town was more than I/we had ever imagined. It is truly an impressive city with the most majestic sceneries one can ever experience. The dining experiences were beyond our expectations. Jonathan, our tour guide and was kind and patient, but more importantly, we learned so much from him about the South African people, history, and its cultures. He is a class act for sure!
Bakkis, our tour guide for the second leg of our trip, was a very "happy chappie" and always made sure we were all taken care of and safe. Bakkis was fun and we enjoyed his great expressions. He is unforgettable!
Bastion, our tour guide for the safari/game drives, appears serious, but has a great sense of humor. We shall never forget his keen eye for detail and loved that he knew exactly where to stop to capture the ultimate sunrise or sunset experience. These are treasured moments for the rest of our lives!
Thank you a million times! My long life dream came true and it would not have been so perfect withour your entire team at Go Touch Down. Look forward to seeing you all again!
Affectionately,
Pat Grech
CA
Email Candide | 50-65 years of age | Experience level: first safari
Go Touch Down was so easy to deal with and responded to any concerns immediately.
We signed up for the 10 day Signature tour and the 4 day Victoria Falls tour. We also added 2 extra days in Johannesburg upon arrival and 2 extra days in Cape Town so we could explore the V & A Waterfront more as well as participate in a tour of Robben Island. We would not change a thing!
Our timing was great. Having the 2 extra days in Johannesburg allowed us time to recuperate from the long flight, as well as to participate in a half day cultural village tour at Lesedi - got us right into the right frame of mind.
Every guide was outstanding! They were caring, considerate of the group's needs, and super knowledgeable.
The fact that the group was a manageable 6, allowed us to ask all the questions we wanted and to get a more personal experience.
The food was fantastic and more than plentiful.
We totally recommend the raised tent at Tshukudu.
Email Leslie | 50-65 years of age | Experience level: first safari
Perfectly fulfilled a lifelong dream...wildlife, culture, and breath-taking views!!!
Our Spring 2024 trip to South Africa and Zimbabwe was extremely interesting, quite educational, and absolutely sensational!!! We experienced a safari, visited Capetown, and trekked Victoria Falls. This venture was made possible by Go Touch Down Travel & Tours (GTD). From start to finish, Lucia and Deon and everyone associated with GTD went out of her/his way to make sure that all of our questions/concerns/needs were met.
The thatched roofed huts at both Reserves were spacious and comfortable. The chefs went all out to make sure there was plenty of food that all appetites would enjoy. Vegetarians and vegans should not worry; plenty of choices for you too. Our rangers were fantastic. Their vast knowledge of wildlife and foliage throughout the Reserves truly enhanced the experience. We saw the Big Five, plus many other animals and birds. Our wonderful driver also shared his knowledge and understanding of the Reserves and the countryside while driving to different locations. The Endangered Species Reserve is a must see. The afternoon was interesting and offered much information about the wildlife being protected and nurtured at the facility.
During our stay in Capetown, we learned about the city’s culture. A walking tour had us seeing first-hand the lives in a shanty community, a school, and sharing a meal with a local resident. For those liking jewelry, Shimansky’s will have you smiling. (Save your receipts and VAT paperwork!) Dinner and the show at Gold’s Restaurant was so much fun. The food was delicious, and vegetarians/vegans can request a separate menu. Neethlingshof winery was wonderful. We tasted many varietals and took an informative tour. Our visit with the Sans grouping taught us about how we are all connected to each other. And, I cannot forget the penguins; they are simply adorable. Lastly, Victoria Falls is breathtaking. The views looking at the Falls were beautiful, as well as from behind the Falls during our sundowner cruise. This three-week experience was truly a treat!!!
Email Catherine | 65+ years of age | Experience level: first safari
Fulfilled a Dream, and exceeded all expectations!!
I paid on this trip for years, so made it easy to afford, but then there was Covid and passport problems with my granddaughter, but GTD was very accommodating and worked with me.
As for the trip...WOW!!! Accommodations were A±±±. Do you know what it is like to be treated like one of the rich and famous, even if you aren't? No crowds, everyone is so nice and friendly. A chef to prepare delicious meals, even prepare the fish you can catch while fishing. If you have certain food restrictions, they will make whatever you need to take care of you. You have plenty to eat, and when you aren't eating, they are feeding you more. You better not plan on loosing weight, because you won't.
Then, you have all been to the zoo, and seen some of the animals. That was cool when you were little, but, you will never have the same feeling as you will when an elephant comes out of the trees, headed right for your vehicle. Heart rate increases dramatically! Then you see more elephants together than you have ever imagined. Zebras, Impalas, Wildebeest, Buffalo, Hippos, Rinos, Giraffes, and then the big cats, Lions, Cheetahs and Leopard. None of them are caged, all running free. Baboons, and make sure you close your door when you go on the morning or evening game drive, as the monkeys know how to get in your room. Very early morning you may encounter the Bushbabies.
Kruger National Park, what a great place! Would be great to spend more time there. If you like dogs, Jackals are great to watch, and a real beauty is the African painted dog.
I just can't say enough about this trip, and I would go back in a heartbeat. GTD has exceeded all expectations.
Email Theresa | 50-65 years of age | Experience level: first safari
Go Touchdown Tours is a great tour operator!
I can't say enough about Go Touchdown! Great company! I added a day in Johannesburg before my 8 day Cape Town Tour. They booked all my flights for me and my hotel in Johannesburg and a tour. The Go Touchdown staff was very helpful with questions and concerns I had.
I stayed at City Lodge at O.R. Tambo Airport. Very convenient. Great hotel. Friendly staff! It's right in the airport!
I took the Soweto Tour in Johannesburg and enjoyed it. I learned a lot. Went to Nelson Mandela's house. It is very small.
Cape Town is beautiful! Had great weather! The cruise along Langebaan Lagoon was wonderful. We had a beautiful sunny day for it. Learned about fossils at the West Coast Fossil Park. The !Khwa ttu San Culture and Education Centre was very educational. We even got to cook a piece of Spring Bok on an open fire! We went to Table Mountain. The views from there are incredible! Loved the ride up to the top. The floor in the car rotates so everyone can get the same view! Saw the penguins and seals! Cape Point Lighthouse was great. Great views from there as well. We also went to Cape of Good Hope. The Victoria & Alfred Waterfront has some great shopping. The Watershed is a local place where individuals can sell their jewelry, clothing and other items! On our last full day in Cape Town, we did 2 wine tastings. The wine is great! I bought a bottle! The dinner at Gold Restaurant was incredible! Each course was delicious!
The hotels we stayed at were great. Very friendly staff. The manager at Shark Bay could not have been more accommodating! My only issue was that my bed at Stillness Manor creaked when I got up from it. Being a beach girl, I loved the location of Belle Maroc Blouberg! Right on the beach!
Our tour guide Jonathan is one of, if not the best, tour guide I ever had! He was always on time or even early. He is very knowledgeable and is a proud native of Cape Town! He recommended a great restaurant at the Victoria & Alfred Waterfront for fish! I had the King Clip and it did not disappoint! He was also very helpful when taking me to Cape Town International Airport for my flight home.
Email Kevin and Carol | 65+ years of age | Experience level: first safari
Want luxury, excitement, pampering and affordable, think South Africa, think Go Touch Down.
WOW! Go Touch Down scored a 10 with us. From the moment we booked our tour your office was wonderful answering questions and taking care of everything so we could enjoy a stress free trip. All the resorts we stayed at were absolutely 5* beautiful. James and Tony were wonderful guides and showed us the many wonders of South Africa and made us feel like family. Michael our safari guide showed us more than the BIG 5, it was more like 12+. The knowledge they shared was incredible and made the trip enjoyable and fun. The staff at Tshukudu were all wonderful, Dolly with her homemade gluten free bread and Rachel at Stillness Manor with her cheerful smile and so many others made this trip special. We thought this trip would check South Africa off the bucket list but Go Touch Down and all the wonderful people there have made us want to come back and see more. Thank you all for an unforgettable trip.