Go2Africa

Terrible customer communication

I was really hoping that their service was just as good as my previous two travel agencies that used. One was sold to another so that was why I say two. I only used Go2Africa because we met an agent while traveling South Africa.

While you are on vacation, they don’t care about you. They lied about a tour we requested to be changed to afternoon. They never email you back but say we are hear to serve you. They do not give you a detail pdf document of all your times, etc. only flight times are in pdf.

The other agency I used my first and second time, had exceptional customer service. When I asked to change a time for your, they did it. It is called good customer service.

Also, Go2Africa charges more $ but they never email or call you back when you need an urgent request.

A Very Professional Outfit who delivered Great Value

Monique of go2Africa organised a car, hotel rooms and golf for four of us from the UK when we went to Sun City to play golf. She got a great deal on the car, which was ideal for our needs, and a much better deal on the hotel and golf than we could have got using a UK company or doign it ourselves.
Monique and her backup staff were extremely professional and very pleasant to deal with and everything went like clockwork. Attention to detail was unbeatable. I will use go2Africa when I go back to Soputh Africa for a safari.

Go2africa made our dream vacation a reality!

Go2africa set up the perfect getaway for my boyfriend and I. We started our trip in Cape Town and then made our way to Lion Sands Ivory lodge for a 3 day safari. After that we stopped at Victoria falls for a few days to see the beautiful falls. Our travel agent, Candice, could not have been any more helpful planning our trip of a lifetime. Not only was she with us every step of the way planning our trip, but during our trip as well. She would always check in on us to make sure everything was running smoothly. this was our first trip to Africa, but definitely not going to be our last thanks to Go2africa.

Incredible Dream Honeymoon

My husband and I were beginning our search for the most incredible honeymoon when we came across go2africa. Being Canadians, we had little advice in our area to set up the perfect getaway. We were out in touch with Monique Roden quite quickly into our search and she put together a flawless honeymoon that far exceeded our expectations. We tell people at home, until you've travelled to Africa, been on a safari, or felt that feeling when you touch down on African soil, we truly cannot explain to you in words how incredible of an experience it is. Our pictures and videos do not do it justice. The quality of service everywhere you go, the knowledge on the tours and the exceptional standards whether it be food, decor, spa service, movie night (tambo airport hotel), it far exceeds the rest of the world as we have seen. We have travelled all over Canada, the United states, the Caribbean and Europe and truly believe they set the bar the highest.

Although we talk about it everyday and look back on our travels with such fond memories, we really want go2africa to know how much their support and guidance meant in planning our trip. Monique's suggestions and tips were so knowledgeable and she made all of our big to do's happen. It may have meant moving tours or bookings around but she made it work. Every single part of our trip was perfect, not one error. In fact, our luggage was lost in Chicago, Illinois on our way down. Which was the airline we booked, not go2africa's fault. A gentleman (our porter) in Zambia took our personal information and looked into it and hand delivered our bags to us the next day. This was the only (and very minor) mishap of the trip, which in our view was no problem at all. In fact, it made us realize how much more the folks involved in our travels went the extra mile to help us out, truly leaving an everlasting positive impact on our view of Africans (South Africans, Zambians and Mauritians to be specific). Every single person we met whether they were a porter, tracker, butler, chef, flight attendant, server in Nelson Mandela square, luggage carrier, they were absolutely fabulous people. We know it's a late review, but we had to tell you all how incredible you are at go2africa. We love following the updates on tours, new baby Cubs, and all the excitement back in Africa on Facebook and Instagram and still get email updates. We think Monique was truly incredible and would love to plan a trip for her in Canada one day if she ever wants to come visit. We are saving up for our next trip to Africa and cannot wait. We will definitely be calling Monique for help again!

experience of a lifetime

from the first contact which was just to check into whether this would be the year to go, it was professional and comfortable, and not a hard or up sell on any level. lisa was AMAZING. everything was clear and covered and we never felt like we were alone or on our own while traveling. she was even supportive and helpful for the loss of our luggage on flights that were not in our package. i would recommend them to anyone traveling to that part of the world. we will definitely use them again on our next trip to south africa. top notch.

Beyond Amazing!

The communication and service was excellent! Go2Africa exceeded my expectations. The safari tour was so very exciting and I have to say, my tour guide was very knowledgable. In addition, I had the best day / night drives and saw various animals. I saw my favorite animal (lions) every day. Hiking deeply connected me to even the smallest things. Lunch in the open and that was the most incredible experience. I also went to a village and met a chief and his family. The greatest experience was listening to animals at night and taking it all in. This is the way a real safari should be. Thank you Go2Africa for the excellent service and experience. I will be back next year.

perfect planning

This is our second trip to Botswana (March 2014) both organised by Stuart Parker (get ready Stuart going back in 2016) can not compliment the company enough,every single arrangement went like clockwork.Desert and Delta camps are superb all aspects exceeded our expectations.Thank you so much,would highly recommend Go2Africa.

Emma was a real pleasure to work with and from the House of Waine to the safari's was truly amazing. She will be a friend for life and I HIGHLY recommend her if you are planning a trip to Africa.

Incredibly Life Changing & Amazing!!

The Staff was Beyond Hospitable. Attentive, Polite & Made Us Feel like Family. Our Drivers were Very Nice~ First Experience picking us up at the Airport after a Dreaded 18 hr Flight & was Very Friendly!! Then the Staff at Amboseli Porini Camp was Also Helpful & Friendly. It is Where We Saw the FIRST WILD ELEPHANT & I was in AWE also Very Humbling Experience to Meet the Masai Villagers, I Learned A Lot!!! Kichwa Tembo Camp was Beautiful & Again The Staff Impeccable with Their Help Joseph Our Driver was a Hoot & Friendliness the Food was Delicious & Our Surroundings.. Well AFRICA ROCKS!! Safari's Majestic Beauty Watching All the Animals Mingle Together & So Many Interesting & Beautiful Birds & ELEPHANTS!! Sundowners was a Neat Treat ;) Hot Air Balloon Ride was Inspiring~ On a Scale from 1-10 WE Give this Entire Experience a Big 10000000 !! My Husband & I Truly Had an Amazing Experience & Truth be Told it was BEYOND OUR EXPECTATIONS!! So Many "Moments" Happened that was Truly Incredible. I'm In LOVE with Kenya, The People Their SMILES & Warmth!! We Can't Wait to Return!!

Exceeded expectations! A wonderful and comfortable traveling experience!

Everything went smoothly, as planned with no surprises. Airline flights were as arranged. Guides in each country were at the airports to pick us up on time. The guides in Tanzania for our safari and in Rwanda were both exceptional! In Zambia, a different guide met us for each separate adventure. All were prompt, but we did not spend much time with any one of them. The Tanzanian and Rwandan guides' expertise and friendliness really enhanced our trip. The lodges and hotels that Go2Africa arranged for us to stay at were first rate, but not 5 star, so the cost was reasonable.