Reviews

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Diego Aranha   –  
Brazil BR
Visited: September 2019 Reviewed: Mar 28, 2020

Email Diego Aranha  |  35-50 years of age  |  Experience level: first safari

Everything Perfect
5/5

We stayed 8 days and 7 nights with the Benson team. Our guide Joshua had extensive knowledge of the routes, animals, good direction, really knew what he was doing. It was an unforgettable trip, everything went as planned.

Hubert Jobbé-Duval   –  
France FR
Visited: September 2018 Reviewed: Oct 24, 2018

Email Hubert Jobbé-Duval  |  20-35 years of age  |  Experience level: first safari

Flawless experience for our honeymoon
5/5

When I started to look for a Safari, I contacted many agencies based in Arusha. Of all the offers I received, the one from Benson Safaris caught my attention because of how compliant it was with my initial request. Pendo, the manager I spoke with, was able to give me valuable advices on how to improve my safari and still stay on my budget.
The safari itself was amazing. They took care of everything, including getting in touch with an orphanage where we wanted to make a donation.
Thanks to our french-speaking guide, Frank, we saw more wildlife than we could ever have dreamed of. The big five of course, but also dramatic scenes of hunting along the Mara River and deep inside the Serengeti. We might had some luck, but the experience of our guide and his ability to spot animals was impressive.
About the comfort you have nothing to worry about, the vehicle was equipped with many power plugs, we had more drinks than needed, and breaks were organized on request.
I would strongly recommend Benson Safaris to any person willing to discover all the wonders Tanzania has to offer. Everything was perfect !

Nico   –  
Switzerland CH
Visited: August 2017 Reviewed: Jan 6, 2018

Email Nico  |  20-35 years of age  |  Experience level: first safari

Our honeymoon could not have been more perfect.
5/5

After reading Benson’s reviews on this website, we contacted him about a two-week honeymoon in Tanzania (one week Safari, one week in Zanzibar at the beach). Benson responded within a few hours with two different offerings, each containing additional options we could pick. Although he is specialized in Safaris, he managed to organize a very beautiful hotel in Zanzibar, too.
After discussing some details with Benson, we booked our trip nine months ahead and payed a deposit. Benson sent the confirmation that he received money, which is a very good service, as it was not an insignificant amount.

Our plane landed in Arusha with almost 3 hours delay, but the driver, Zablon, had been waiting for us that long. He was very welcoming, helped us with the baggage and gave a quick and funny introduction to Swahili while driving us to our hotel.

On the next day, Goodluck, our safari guide and driver for the upcoming week picked us up. While driving to the first national park, we realized that we forgot our wallet (money, credit card, bank cards, identity card) in the hotel safe. Within an hour, Benson himself went to the hotel and looked for it. He kept it in safe custody for some days. This is exemplary for Benson’s commitment to his job. Thank you very much!

Goodluck showed us around the national parks with great knowledge about the animals, plants and the history of the country. He drove very securely and listened to the ranger’s radio to know where to look for animals. Without him, we would have passed a lot of animals without notice; he has really good spotting capabilities. Goodluck let us as much time as we liked to observe the animals and did not hurry from one spot to the other. We enjoyed that and often saw lot more as other tourist groups stressing around to mark the “Big Five” with a tick as fast as possible.

The jeep was designed for 7 people (+ driver), so the two of us had plenty of space. We were provided with cold water, cola and other drinks all the time and there even was a (good) binocular we could use. Extra cushions helped to soften the “african massage” on dirt roads.

All the hotels somehow knew that we were honeymooners and gave us their most beautiful rooms with very romantic flower decoration. We were really amazed!

After the safari, we flew to Zanzibar for another week. Again, we were picked up at the airport. The next day, we had a very informative tour around Stone Town before we were taken to our hotel at the east side of the island. For this drive, we met Taib from “Authentic Zanzibar Tours & Safaris Ltd”. He was contacted by Benson to care for us while in Zanzibar and he did an excellent job. Taib told us so many things about politics, the ups and downs of the country and generally about life in Tanzania. With Taib, we did day excursions to the Spice Farm, Cheetah’s rock and Jozani Forest.

To summarize, we had a perfect trip to Tanzania and Zanzibar. We are really glad that we booked our trip with Benson and can highly recommend it. He and his crew cared about us very well! Thanks again!

Julia   –  
United States US
Visited: July 2018 Reviewed: Jul 8, 2018

Email Julia  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Julia and not that of SafariBookings.
Company did ok but guide was disappointing
2/5

I communicated via email with Benson on a 1-week itinerary for me and my 3 children and he presented a comprehensive mid-range safari package in a timely manner. Everything went well until we started out with our private guide. Logistics were smooth with one exception that was clarified with a quick call to Benson. Otherwise, the guide was obviously more interested in chatting with others on his 2 cell phones and car CB than in providing information to us, his clients. Some of the communication was between guides sharing animal sightings in the area and there was no shortage of those the guide pursued but there was more than one case of me seeing an animal in a place that required backing up and the guide disregarded my request. This was my 3rd time on a guided safari but my childrens’ first and they missed out on so much, even with my advocacy. I prompted the guide several times to provide information - differences in species, etc. - and answers were one or two sentences at best. It got to the point at one meal where, after loudly reminding my daughter that using electronics during dinner was rude and unacceptable, I had to ask him to put his cell phone away minutes later. He never asked what kind of animals we were interested in, never pulled out a field guide, and offered very little personal insight. I felt like my family was a load to be transferred between locations rather than a family who had crossed half the globe to appreciate his homeland. We met other Benson guides who showed far more interest in their jobs (and us) so I think we got the guy who’d grown tired/bored after 15 years of guiding. One other minor thing: Benson claimed he would come by to meet us which he never did. The week was good in the sense that the animals are everywhere in the parks, camps and food were good and we didn’t have any catastrophes but I know the trip would’ve been MUCH better with a different guide.

Reply from Benson Safaris Tanzania
Reply from Benson Safaris Tanzania
Posted on Jul 9, 2018

Hi Julia,

Thank you for your review and feedback. I am very disappointed to hear about your Guide behavior.

I have chosen all of our Guides myself so this is very bad feedback and will be investigated. All of our Guides are very experienced and familiar with international standard and we always get a great feedback from guest.

We welcome all feedback and I real appreciate you taking the time to tell me. I can tell you this will be dealt with right away.

Kind regards, Benson Benard (Owner)

Average User Rating
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