Reviews

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daniel   –  
Canada CA
Visited: August 2016 Reviewed: Sep 2, 2016

Email daniel  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of daniel and not that of SafariBookings.
Awful experience - will never use this company again
1/5

After arriving from a fabulous trip in Masai in Kenya which was exemplorary - Kruger experience in terms of accomodation and service whilst trying to resolve the situation was disappointing to say the least. We had spent almost 10k CAD for 6 people and after seeing where we were accomodated (between a caravan park and gas station) and that we would be required to spend most of our family time in this dump (between 2 drives - we decided to leave after 10 minutes of arriving. Our kids would not even sleep on the beds provide in teh chalets (size of a washroom) and washrooms and shower were pathetic (unlike pictures sent to us).
People i dealt with were Bjorn Van Huyssteen and Alexis Boshoff amongst many others...
What a wate of 100 000 ZAR
Spent 2 days driving back to JHB as we could not get a return flight and miscommunication wth tour operator. Alos promised a refund which unsurprisingly we were later informed after numerous call - that they will not refund a cent.
Emabarrassed as a South African who previously spoke highly of SA and services offered here. Never again will i use this company or anyone assocaited with them. Especially as they did not even have an idea of whwre we were staying or never visisted thsi place.
Was also advised that ony after payment was made that airport taxes will be an additional 17% of total package already paid...
BTW - 3 star meal and wine - meant shhopping at local store and cooking in a common kitchen and then carrying your own chairs to "dining area" about 400m away..

Nicole   –  
South Africa ZA
Visited: March 2018 Reviewed: Apr 12, 2018

Email Nicole  |  35-50 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Nicole and not that of SafariBookings.
Absolutely disgusting service
1/5

Travel to the Kruger park at least twice a year but this was the first time booking through safari. Com.Arrived on holiday with a double booking people and after verbal promises from safari. Com nothing was resolved. Absolutely disgusting service

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 214
  • 4 star 40
  • 3 star 7
  • 2 star 4
  • 1 star 7
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