Reviews

Sort By: Date Most Helpful Rating 271-280 of 312 Reviews
Jacky   –  
Singapore SG
Visited: May 2024 Reviewed: Jun 11, 2024

Email Jacky  |  20-35 years of age  |  Experience level: first safari

Well planned trip with experienced operator/guide
5/5

This is my first time to Africa and Rwanda - and I couldn’t be happier to travel with Golden Rwanda Safaris. Frank has been a delight since the beginning; answering my questions and giving me tips when it comes to packing for the safari. He’s always responsive, even when Rwanda was having its commemoration for the genocide.
I was lucky to travel with Taufique, who is friendly, fun and quick-witted. My hiking boots broke twice during a hike and he was able to quickly find a place to have it fixed, and made the rainforest trek to chimpanzees possible. Taufique is also determined and patient, when we’re in the safaris trying to spot all Big 5s and the other animals.
I truly enjoyed my time in Rwanda - the hotels, restaurants that they booked were superb, the car that they used is new and well stocked with drinking water, and the itinerary was well paced and not rushed. Recommended and hope to be back again!

MC   –  
Italy IT
Visited: June 2024 Reviewed: Jun 15, 2024

Email MC  |  35-50 years of age  |  Experience level: 2-5 safaris

Great support and staff very friendly
4/5

Me and my colleagues had a great experience with the company during pur day trip Safari at Akagera National’s Park. The service definitely worth the price.

Savanna   –  
Rwanda RW
Visited: December 2023 Reviewed: Dec 26, 2023

Email Savanna  |  20-35 years of age  |  Experience level: first safari

Extremely helpful! Well knowledgeable! Cost effective! And crazy fun!
5/5

The tour was amazing! We did a 2 night 3 day trip to Akagera and had a wonderful time with our group of 4. The owner of the company was super responsive. All my questions about the trip were answered quickly and appropriately. For my first time planning a trip, this company made it easy. They were willing to help us plan a trip that involved all we wanted to do including camping instead of staying at a hotel. The tour guide himself was on time and knowledgeable and willing to help and went out of his way to make the experience successful. The costs were also kept at a reasonable price. The safari car was a little older but it was still comfy for the multiple hour drives! Would have loved a way to charge our phones since we camped though haha. I would definitely recommend this company and will likely use this company again!

MATTHEW   –  
United States US
Visited: May 2024 Reviewed: Jun 4, 2024

Email MATTHEW  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

Everything was well done and exceeded expectations. The guide Abouba was professional and knowledgeable. The lodge was exceptional and their food was top notch. The gorilla trek was wonderful.

Alan   –  
United Kingdom UK
Visited: January 2018 Reviewed: Jan 24, 2018

Email Alan

Frank was reliable, attentive, friendly, flexible and knowledgeable.
5/5

Frank was reliable, attentive, friendly, flexible and knowledgeable.

Amaka   –  
Nigeria NG
Visited: December 2017 Reviewed: Jan 5, 2018

Email Amaka  |  20-35 years of age  |  Experience level: first safari

Fantastic hands on experience. Left no detail to chance. Always on time pleasant and courteous.
5/5

Fantastic hands on experience. Left no detail to chance. Always on time pleasant and courteous.

Eli   –  
Australia AU
Visited: November 2017 Reviewed: Jan 1, 2018

Email Eli  |  20-35 years of age  |  Experience level: first safari

Amazing Experience
5/5

We had 2 spare days in Rwanda and decided to do a safari in Akagera National Park, after recommendations from Golden Safaris. From the initial contact with Frank from Golden Safaris, he was helpful and accommodating. He tailored a trip to suit us and the number of days we had (2). It definitely lived up to, and exceeded our expectations. Our guide Jean Marie was so lovely and knowledgeable. We were lucky to see 3 of the "Big 5" animals, along with many others. I couldn't have asked for a better trip!

francis   –  
France FR
Visited: January 2018 Reviewed: Jan 9, 2018

Email francis  |  35-50 years of age  |  Experience level: over 5 safaris

Very good service
4/5

We contacted Frank for car hire here our comments; Very good service, fast communication, very friendly, could be better in terms of admin though very organised, thank you again!

Conny Henninger   –  
Germany DE
Visited: November 2017 Reviewed: Nov 27, 2017

Email Conny Henninger  |  35-50 years of age  |  Experience level: over 5 safaris

The whole day was perfect! Picking me up in time! Safe journey to & through the park! Amazing time!
5/5

The guys from Golden Rwanda Safaris are great! Especially Frank Kanymutara! He is not only smart and a very good driver! He is as well very funny! Last time in Rwanda he was recommended for driving to Kirinda during rain season. This was great too. The cars are always good cars and very clean! Frank is always taking care of his clients as well as of the cars. This year we had a great time in Akagera Park. We spotted almost every animal. From beautiful birds, loads of impalas, buffalos, zebras, elefants, giraffes, warthogs, monkeys, hippos and finally we saw a leopard in the tree. This was amazing as he was relatively close to our car. At the end I can only say "Thank you Frank! We had a wonderful day! And for sure - we will be back and call you to guide us again!"

Ben   –  
United States US
Visited: November 2017 Reviewed: Nov 20, 2017

Email Ben  |  35-50 years of age  |  Experience level: first safari

Everything that I had hoped for -- excellent 1 day tour of Akagera and introduction to Rwanda
5/5

Every aspect of the tour provided by Frank and Golden Rwanda was excellent, from our pre-trip communications, early morning pick-up, travel to/through/back from the park, and follow-up. This was my first (solo) trip to Africa and first safari, and Frank provided detailed and thoughtful historical and cultural perspectives on the rides to and from the park. We spent the whole day (~6-7 hours) traveling the length of the park and were able to spot and spend significant time observing almost all of the hoped-for animals (... elephants, giraffes, various antelopes, hippos, zebras, crocs, great birds -- but saving the rhinos and lions for my next trip!). Frank and Daniel, our local guide within the park, were experts at spotting animals on the horizons and shared their extensive knowledge about every aspect of the park. We spent plenty of time waiting for camera shots to develop and I never had a feeling that we needed to move faster or rush an experience. The Land Cruiser was very comfortable throughout the trip and got us through the park, including a brief afternoon downpour, with ease.
When I go back to Rwanda, hopefully with family in tow, I look forward to doing another tour with Frank -- it was an excellent experience and I would not hesitate to recommend their services.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 298
  • 4 star 13
  • 3 star 1
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Golden Rwanda Safaris , not SafariBookings