Reviews

Sort By: Date Most Helpful 61-70 of 298 Reviews
Kurt Tong   –  
United States US
Visited: November 2023 Reviewed: Nov 11, 2023

Email Kurt Tong  |  50-65 years of age  |  Experience level: first safari

Golden Rwanda Safaris was outstanding from A to Z. Every aspect was wonderful.
5/5

We spent three days/nights in Akagera National Park in the lush green of the November wet season. Golden Rwanda Safaris took great care of us from pick up to drop off. The selection of accommodations was fantastic; the Akagera Game Lodge was wonderful and the Karenge Bush Camp was "glamping" of the best kind -- superb food and service all along. Most important, our guide and driver Bosco was kind and knowledgeable and very committed to doing a great job. Because of his good decisions, we saw elephants, giraffe, lions, hippos, impala and an amazing array of birds etc., all just feet away. The night drive is highly recommended -- as long as you don't mind watching lions catch and eat a zebra. The boat tour of Lake Ikema was also a treasured experience, so many birds and scary crocodiles. So much fun and Golden Rwanda Safaris and Bosco made it happen.

Nienke   –  
Netherlands NL
Visited: October 2023 Reviewed: Oct 28, 2023

Email Nienke  |  35-50 years of age  |  Experience level: 2-5 safaris

It is a reliable operator, which responds very quick.
5/5

I only booked a 13 day round trip two weeks prior to the day of arrival. Thanks to the quick responses of the operator everything we wanted was possible. And we had a great driver/guide to who was open for our requests to grap lunch, dinner or drinks outside the hotels.

Stephen   –  
United States US
Visited: June 2024 Reviewed: Jul 29, 2024

Email Stephen  |  50-65 years of age  |  Experience level: 2-5 safaris

I recommend Golden Rwanda to all other travelers!
5/5

I researched a number of tour operators before selecting Golden Rwanda and I am very happy with my decision. I worked with Frank to create an itinerary that was well-tailored to my interests and fit within the 7 days/8 nights that I had available. Frank was very responsive to my questions and knowledgable. Golden Rwanda accommodated me as a solo traveller for a very affordable price, a service other operators did not offer. Taufique picked me up at the Kigali airport upon my arrival and dropped me 8 days later- safe and very satisfied with my Rwandan adventures. He greeted me each day with a smile and excitement for that day's activities. He was an extremely pleasant and knowledgeable guide who went out of his way to ensure that I had a well-prepared cappuccino every morning and a positive experience over-all. I really liked the accommodations that Golden Rwanda selected for me. Each was clean, comfortable, and offered good service and food. The activities were remarkable - trekking with gorillas, chimpanzees, and golden monkeys; kayaking on lake Kivu; and cultural activities such as the Kings Palace Museum. Transportation between locations was safe and comfortable. I found Rwanda to be a beautiful country and Rwandans to be warm and gracious. I particularly recommend the gorilla trek and, if possible, go more than once. I did it twice and each was a unique experience. I also recommend the Genocide Memorial in Kigali. It was informative, thought provoking, and extremely moving. I would book with Golden Rwanda again if given the opportunity and recommend them to other travelers.

Adeel   –  
United States US
Visited: July 2024 Reviewed: Jul 25, 2024

Email Adeel

Muhamad did a wonderful job. He has great English and is kind and smart and hard working.
5/5

Muhamad did a wonderful job. He has great English and is kind and smart and hard working.

The tour itself is awesome. The car is comfortable, The rate includes a breakfast buffet and a big lunch plate. The company booked me the day before. They are a better value than some other places.

Angie   –  
United States US
Visited: June 2024 Reviewed: Jul 8, 2024

Email Angie  |  50-65 years of age  |  Experience level: first safari

Jean Claude was fantastic!
5/5

Jean Claude was a fantastic guide who was so helpful and informative! Our family had an amazing time! We always felt safe and trusted him immensely!
Thank you!

Christie   –  
Greece GR
Visited: June 2024 Reviewed: Jun 30, 2024

Email Christie  |  20-35 years of age  |  Experience level: first safari

Gentle and helpful
5/5

We had the daily tour in Akagera National Park. Everything was amazing! The experience was incredible thanks to our guide Mr. Taufique and his professionalism. Definitely worth the money!

Jonathan   –  
United States US
Visited: January 2024 Reviewed: Jan 22, 2024

Email Jonathan  |  20-35 years of age  |  Experience level: 2-5 safaris

Beautiful Gorillas, Safari, and Country
5/5

I had a really good experience with this tour operator, and had a great guide, Taufique. He always went above and beyond for us, even finding us some of the best fruit in Rwanda, and driving us everywhere. The Gorillas are amazing, the Safari is great, and everything was incredibly smooth even though we booked less than a week before.

Elisa   –  
Italy IT
Visited: November 2023 Reviewed: Nov 10, 2023

Email Elisa  |  20-35 years of age  |  Experience level: first safari

Kind and responsive to our request
5/5

For all of us was the first safari ever and we're more than excited now. Taufique was a wonderful and very kind guide! He showed us the wonders of Akagera Park, stopping each time we asked him in the perfect spots to look at the animals!

The experience was amazing even though it rained at certain times, in fact, thanks to the opening jeep roof we spotted lots of animals: giraffes, elephants, antelopes, baboons, hippos, and thanks to the funny and immersive boat trip option even a crocodile in the lake!

We had just some troubles with the pickup time, cause the jeep broke a few minutes before and the guide was a little bit late, but we forgot immediately this little problem thanks to the amazing and unique experience that Taufique gave us live!

Tahar   –  
Canada CA
Visited: February 2025 Reviewed: Feb 10, 2025

Email Tahar  |  50-65 years of age  |  Experience level: first safari

Simply perfect !!
5/5

So much to say about this Safari.At first at the agency we were a bit confused but after a while everything went clear.Benoit took us back at the hôtel. Then we were in contact with Toufik the driver who was also our guide.What an amazing person,very professional,he answered all our questions and beyond.He knew where to go to find the different species of animals.He offered an excellent service.We spent one Night in a luxury tent that looks like a 5 stars hotel,the staff was so kind and efficient,the food was excellent and the night hearing the sounds of the Savannah was thrilling.I would do it again but i would spend two nights.
I wish everyone experienced this at least once in their life.

Joan   –  
United States US
Visited: July 2024 Reviewed: Aug 26, 2024

Email Joan  |  65+ years of age  |  Experience level: first safari

Amazing customer service
5/5

Gorilla and golden monkey trek
Jul 2024 • Solo
I went on a gorilla and golden monkey trek with Golden Rwanda Safaris, both amazing and truly unique experiences with the animals. We were within a few feet of the gorilla family. The 2-3 yr old juvenile gorillas were tussling and climbing trees and vines almost the whole time. The golden monkeys were just beautiful and such fun to watch scampering in forest trees and also on adjacent farmland, digging up and eating potatoes. Frank, the tour operator, was amazing, going above and beyond any company I have ever dealt with.
He had told me that his primary goal is customer service, and he demonstrates this approach beyond any expectations I had. Through many emails and also phone conversations with Frank, he clarified any questions I had regarding the trip and was always there when needed. His professionalism and flexibility were outstanding. He was truly magnanimous on the last day when he personally took me to the airport at 9 AM when it was discovered at the last minute that my flight was re-scheduled for 12 hrs later. He took me back to his office in Kigali and personally saw to it that one of his guides met up with me to tour the city and see more sights we missed the first day before returning me to the airport in the evening. Both my original guide and guide that last day were pleasant, reliable and knowledgeable about Rwanda and the wildlife.
I would highly recommend Golden Rwanda Safaris to anyone. Frank is a true treasure

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 298
  • 4 star 13
  • 3 star 1
  • 2 star 0
  • 1 star 0
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