One of our experienced guide and staffs
Bienvenido Kenya Tours and Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 1992)
- Member Of:
- American Society of Travel Agents
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $1,736 to $5,208 per person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
FR
Email Lucas | 20-35 years of age | Experience level: first safari
100% Recommend
I chose the 6 day tour including Masai Mara, Nakuru and Amboseli. The trip was amazing, we saw all the animals and the beautiful landscape. I was also pleasently surprised by the quality of the accomodation even though I had chosen the budget option. The staff was also very available and friendly. I strongly recommend!
RU
Email Inna and Ivan | 35-50 years of age | Experience level: first safari
Excellent tour organization and amazing safari
I want to say a big thank you for the tour. Thanks to Purity and especially thanks to Daniel (our guide and driver) for the excellent safari. We took a 4-Day Mombasa or Dare - Tsavo East - Amboseli - Nairobi, and the safari exceeded all our expectations. Everything was organized clearly and on time. Excellent tour organization, we saw lions, antelopes, giraffes, buffaloes and other inhabitants of the savannah. And most importantly, we saw amazing elephants against the backdrop of Kilimanjaro! Daniel is a wonderful guide, he told us about the animals and birds we met. Daniel is also a wonderful driver who makes you feel safe. Thank you to your company for an excellent safari and a great vacation! We wish you further development and prosperity.
SK
Email Dana M | 35-50 years of age | Experience level: first safari
Unforgettable meeting with the wild kingdom
It was a once in a lifetime experience to see all kinds of wild animals so close in their natural environment. The spotter was excellent at spotting the animals as well as at driving safely, which was highly appreciated.
Email Bhavya | 20-35 years of age | Experience level: first safari
Great safari experience
We did the 8 day Kenya/Tanzania Tour of Masai Mara, Serengeti, Ngorongoro Crater, and Tarangire NP.
The safari itself was amazing! We had really good tour guides that explained everything and answered all of our questions. Jeffrey in Masai Mara was really patient and made the trip very enjoyable. Zameer had a lot of experience and was very helpful with making sure all our needs were met at the camps in TZ. Our chef in Tanzania Athmuni made the experience so enjoyable with customized meals in TZ accommodating all my dietary requirements (vegan) while still making delicious and nutritious food for every meal. Mike was very informative and determined to make my dreams come true when I hadn’t seen a rhino yet on my last day and was amazing at spotting wildlife from a distance and knowing where they usually hang out in Nairobi NP.
There were a few minor glitches which I think are unavoidable regardless of which company you go with: the two nights we were staying in the city (Nairobi and Arusha) the hotels didn’t have our reservation when we got there and it was a bit frustrating. However, it was worked out in the end. There’s two different companies for Kenya and Tanzania so there’s communication issues at times and would recommend getting the WhatsApp number for both companies and contacting them directly for any issues in the corresponding countries.
Overall an amazing experience! We were able to hear the lions roar at night in the TZ camping tents (Simba campsite). On our second to last day I hadn’t seen a Rhino yet and wanted to change plans last minute to see Nairobi NP instead of Tarangire NP (no rhinos there). Kennedy was able to arrange everything and accommodate my request last minute. I ended up seeing both black and white rhinos at Nairobi NP successfully completing the big 5!! Both tour companies are very responsive on WhatsApp and quickly try to fix any issues that arise. I would recommend booking with them and definitely seeing Masai Mara, Serengeti, and Ngorongoro Crater those were my favorites!
MY
Email Nathan | 20-35 years of age | Experience level: 2-5 safaris
An unprofessional and disorganised tour operator that prioritises convenience over customer safety,
I had one of the most disorganised and stressful safari experiences with this company. From the start, communication was chaotic — I was left waiting alone for hours, squeezed into the back of the vehicle despite a car sickness note, and later found I’d be sharing a room without any prior notice, even though I’d paid for a premium package.
Throughout the trip, there were repeated safety concerns:
- A suitcase was lost due to improper handling. We were stranded in a random village with no clear plan.
- The replacement driver was rude, shouted at passengers, and deliberately rushed our schedule.
- Our promised hotel was changed last-minute to a poorly maintained alternative during a thunderstorm. I got food poisoning after dinner.
- Our game drive was cut in half with no explanation.
- $47 in change from a ticket was taken by the driver — I only got it back after repeatedly pushing.
- Worst of all, I was left completely alone at the Tanzanian border for hours — no guide, no help, with a dying phone and no way to reach anyone. I felt scared and unsafe.
This experience was not only disappointing — it was dangerous. As a solo traveler, I expected better planning, communication, and basic duty of care. I cannot recommend this company unless they take accountability and make real improvements. If you care about your safety, please do not book this trip.
IN
Email Sritama | 35-50 years of age | Experience level: over 5 safaris
Exceptional – Our experience with Bienvenido was truly exceptional, from the planning to the safari
From a Repeat Safari-Goer (But Never This Lucky Before)
I’ve been on safaris before, but never have I been this lucky until I traveled with Bienvenido Kenya Tours and Safaris.
Usually, spotting the Big 5 and witnessing the migration feels like a matter of chance. But with Mr. Joffrey as our guide, it felt like destiny. In just 1.5 days in Masai Mara, we checked off everything—the wildebeest migration, 20 lions, a leopard on a tree, elephants, rhino, hippos, zebras, buffalos, and antelopes galore. His sharp knowledge of the land gave us the experience most people wait years for.
Beyond Mara, Lake Nakuru and Naivasha stunned us with their birdlife, and Amboseli gave us the dream sight of elephants against Kilimanjaro and even six cheetahs together—something I had only read about until now.
Our stays were just as memorable—Miti Mingi Camp’s food, Buraha Zenoni’s warm hospitality, Leisure Apex’s comfort, and especially Niyati Camp in Amboseli, where I lay under the stars staring at the Milky Way with Kilimanjaro across my tent.
One of the highlights of our trip was definitely the food! Every place we stayed served such tasty meals, and the variety was impressive. The beef dishes stole the show — cooked in so many different styles, each one more delicious than the last. From barbecued flavors to rich stews, every bite felt like a treat.
Thanks to Mr. Kennedy for his flawless planning. This trip redefined what a safari means for me—it wasn’t luck, it was true expertise making the impossible happen.
IT
Email Julia | 20-35 years of age | Experience level: 2-5 safaris
Great Experience !
Our guide Michael was fantastic, he led us to discover the ins and outs of the national parks and told us so much about the animals while in the park and about Kenyan culture and history during our drives. He was very engaging, always on time and most importantly always with a smile.
Our three days were full of excitement, adventure and wonderful animals and views.
I absolutely recommend !
Email Candy | 20-35 years of age | Experience level: first safari
Great tour but my payment was scammed
The safari tour itself was great, the driver we had, George was phenomenal. He tried really hard to show us all the different animals and was very knowledgeable and friendly!
However when we paid the deposit it was fine, but for the final payment we felt scammed as we communicated to the provider through email, someone had hijacked the email chain and offered me PayPal payment option instead. This, I had to pay again on the day of arrival. I have since contacted the tour company and thankfully they are investigating on the matter and have since taken action to prevent this from happening to others.
Therefore although the tour was good, please be careful with payments and make sure it is secure so the money actually goes to the safari company.
Email Simon Helyar | 35-50 years of age | Experience level: 2-5 safaris
An unforgettable safari experience
From start to finish, our experience with Bienvendo Tours was absolutely fantastic. Communication was excellent right from the outset, every question was answered promptly and clearly, and all arrangements were handled seamlessly. The value for money was outstanding, and every detail of our trip was perfectly organized, including smooth and stress-free transfers.
The accommodation was amazing. Each evening we enjoyed delicious food while overlooking a watering hole, watching elephants play and hippos bathe, a truly magical experience for our whole family.
Our guide, Gedaliah, was exceptional. He was incredibly knowledgeable, friendly, and attentive to all our needs, even making sure our two daughters (aged 9 and 11) were comfortable with plenty of stops along the way. His passion for the wildlife and environment made every moment of the safari even more special.
We can’t recommend Bienvendo Tours highly enough. It was the perfect family adventure, and we will definitely be booking with them again, and requesting Gedaliah as our guide
IT
Email giulia francesca | 20-35 years of age | Experience level: first safari
Professional, reliable, and passionate — they made our safari unforgettable!
Our 7-day, 6-night safari from Nairobi to Mombasa — visiting Masai Mara, Lake Nakuru, Lake Naivasha, Amboseli, and Tsavo — was truly the trip of a lifetime.
We were lucky to see so many animals up close and enjoy breathtaking landscapes every single day.
A huge thank you to our incredible driver and guide, Jackson, so experienced, kind, and passionate about his job. He made every moment special, always taking care of us and sharing his deep knowledge of wildlife and Kenya.
Everything was perfectly organized, exactly as promised, with excellent service and great attention to detail.
We’ll never forget this experience and we can’t recommend it enough.
Asante sana, Kenya we’ll be back!