Reviews

Sort By: Date Most Helpful Rating 21-30 of 175 Reviews
Chris   –  
United Kingdom UK
Visited: August 2024 Reviewed: Sep 23, 2024

Email Chris  |  65+ years of age  |  Experience level: first safari

Fantastic value for money
4/5

The tour was everything and more than I expected. Kennedy answered all my pre trip questions promptly. On one morning, however, I was left not knowing what time was pick up and felt I could have had a lie in! All in all great value for money and I would go again in a heartbeat

Isabella   –  
Italy IT
Visited: August 2024 Reviewed: Sep 3, 2024

Email Isabella  |  20-35 years of age  |  Experience level: first safari

Unforgettable Safari in Kenya - August 2024
4/5

I just finished an incredible 5-day safari in Kenya with the company "Bienvenido Kenya Tours and Safaris" and I wanted to leave my review because I had read them all before leaving, so I hope it can be useful to someone!

We spent the two days exploring Lakes Naivasha and Nakuru, and the next three days in the Masai Mara. The places we visited were truly spectacular and worthy of documentaries. Seeing all the "Big Five" was a breathtaking experience, and the Masai Mara gave us landscapes and encounters with wildlife that we will hardly forget. So in general the lakes are beautiful, but the Masai Mara is absolutely not to be missed.
A special praise goes to our driver, who demonstrated extraordinary skill in driving even on bumpy and dangerous roads. He was friendly, kind and always available, happily accommodating our requests to stay longer to observe certain animals. His punctuality and professionalism made the trip even more enjoyable.

However, it is right to highlight some aspects that could be improved. Low-cost safari organizations, and I mean all companies in general from what I perceived, are very disorganized. We often changed groups and found ourselves having to wait for the time to collect participants from different hotels, which caused delays and an increase in the time spent in the car. Also, on the first day we had to use a private car due to the lack of available seats in the compartments, after waiting two hours at the meeting point, creating a bit of confusion at the beginning... Finally, of lesser importance, it should be considered that in group safaris it is possible to come across different types of people and the group dynamics can influence the general atmosphere.

Despite these small inconveniences, I would do the safari again tomorrow without hesitation. It was a unique and fascinating experience, which I highly recommend to anyone who wants to live an unforgettable adventure in Kenya.

(automatic translation from Italian)

Milena Suarez   –  
Ecuador EC
Visited: May 2024 Reviewed: Jun 8, 2024

Email Milena Suarez  |  20-35 years of age  |  Experience level: first safari

Fast attention
4/5

I discovered the operator online, at first I obviously had doubts, however, Kennedi helped me a lot with all her answers. The transfer was punctual, the Meals (8/10) and spectacular activities.
Thank you very much to the team, I hope to travel with you again soon.

(automatic translation from Spanish)

Ian   –  
Netherlands NL
Visited: February 2024 Reviewed: Mar 16, 2024

Email Ian  |  20-35 years of age  |  Experience level: 2-5 safaris

Great experience and amazing nature. Communication could be a bit better.
4/5

We had a very satisfactory experience during our 8 day tour that included Masaai Mara, Tangarire, Serengeti and Ngorongoro. The safaris were amazing. Although we opted for the budget tour, we were surprised a few times with upgrates in our accomodation. Food will not be a highlight of this trip as it's not usually not very varied.

The guides drove us around the parks and they make a huge effort to show us all the animals. They would always stop if you ask for and wait for you to take pictures. However, they not always provide a lot of information about the animals all the organizational details. They mainly focus on driving and show us the animals.

In general the tour was very well organized and everything worked out, but the communication could be a bit better. Bienvenido mixes a couple of other tour operators, which was not clear to us, so a few times we didn't fully know where to go or who to follow. We also didn't have enough information of the logistics to move around and we had some last minute changes, although we understand that it's not easy to put such a trip together. We have to say though that Kennedy answered all of our emails and messages straight away and was very helpful.

Harald and Tina   –  
Denmark DK
Visited: February 2023 Reviewed: Feb 25, 2023

Email Harald and Tina

Great Round-trip Kenya and Tanzania
4/5

Fantastic experience! We watched the big 5 and many more animals. It was a rough travel because of the roads!

Jesica   –  
Argentina AR
Visited: August 2017 Reviewed: Aug 30, 2017

Email Jesica  |  20-35 years of age  |  Experience level: first safari

Great experience
4/5

We had a great experience with Bienvenido. We hired a private safari to visit Amboselli, Lake Nakuru and Masaai Mara. The van was in good conditions and our guide, David, was really helpful. He was willing to answer all our questions and search for the best places to see the wildlife.
We highly recommend this company :)

James Miller   –  
United States US
Visited: July 2016 Reviewed: Sep 11, 2016

Email James Miller  |  35-50 years of age  |  Experience level: first safari

Awesome experience at Masai Mara and Amboseli
4/5

I had my awesome safari in Kenya with this company and I enjoyed from airport transfer to the days in the wild. I had an awesome driver guide who had knowledge about the animals and attractions. This company made my visit to Kenya enjoyable and worthy.

Mutindi   –  
Kenya KE
Visited: January 2016 Reviewed: Aug 25, 2016

Email Mutindi

They are the best to offer tours! My experience was one of the best.
4/5

The communication was very much ok.The service was excellent

Kiilu   –  
Oman OM
Visited: May 2015 Reviewed: Aug 10, 2016

Email Kiilu

I and my friend we decided to visit the Bienvenido Tours and Safaris .we connected Nakuru,Masai Mara
4/5

Bienvenido Kenya Safaris is very nice and a better place to stay

Iuliia   –  
Russia RU
Visited: May 2026 Reviewed: Jun 12, 2026

Email Iuliia  |  50-65 years of age  |  Experience level: first safari

Thank you for Africa!
5/5

Thank you so much for organizing our safari! Thank you for your loyalty and service! We thank our driver, Kitavi, and remember our adventure with fondness! We saw so many animals thanks to Kitavi! We'll definitely be back with you next time!

(automatic translation from Russian)

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 146
  • 4 star 12
  • 3 star 5
  • 2 star 5
  • 1 star 7
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