We wish you a very warm welcome! Karibu!
Paradise & Wilderness
- Offices In:
-
Netherlands
- Size:
- 250+ employees (Founded in 2006)
- Member Of:
- TATO, TALA & ZATI
- Tour Types:
- Mid-range & luxury tours that, when possible, use accommodations owned and operated by them
- Destinations:
- Price Range:
- $3,472 to $17,359 per person per day (MXN, excl. int'l flights)
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
DE
Email Alex | 35-50 years of age | Experience level: first safari
Great experience. Best regards to Joseph
Great safari tour with wonderful accommodations, delicious food, helpful staff and great guides/drivers. A superb experience. The only thing I would do differently next time would be to offer ballon / small plane transportation between parks and the lake manyara airport for transfer to Zanzibar. Besides that, an impeccable experience. Highly recommend to others.
IL
Email Naama | 50-65 years of age | Experience level: 2-5 safaris
Great service, very nice people
We had a great time.
The booking process was good and fast. We got all our questions answered quickly and courteously.
The travel was perfect, Julius our guide was awesome!
Highly recommended
Email Bastian | 35-50 years of age | Experience level: over 5 safaris
Very friendly
All the members of the staff were extremely knowledgeable and friendly. Felt safe at all times. Even saw leopards on the trees. All in all - lovely experience and can highly recommend them.
EE
Email Jaanika | 20-35 years of age | Experience level: first safari
After payment you will feel poor but after safari you feel that you are the richest person alive.
Here are the reasons why I have chosen Shemeji Safari:
(1) quick replies
(2) a proper PDF offer with descriptions, pictures and prices
(3) payment can be made to an European bank
We ordered 4-days lodge safari for 2pax.
The tour took us through Tarangire National Park, Ngorongoro National Park, Serengeti National Park & Ngorongoro Crater. If you choose the same trip, you better take your warm clothes with you (I mean winter jacket, seriously)!
Our guide Patrick was very skillful driver. You will experience some African massage. There are a lot of driving on different roads.
Accommodations were incredible. Dinners and breakfasts were delicious. I didn't like our lunch boxes as I saw what others ate for lunch (pasta, huge sandwiches, fresh fruits). I am very picky when it comes to food, so maybe you will not have the same issue during your safari. I still suggest you to buy some snacks for backup.
It is hard to describe all the emotions when you see wild animals in their natural environment. You cannot leave Africa without going to a safari. I recommend to do the safari with a local guide because they will take you to the best locations. They communicate with each other by radio to find most rare animals.
BE
Email Ghislaine | 50-65 years of age | Experience level: first safari
My girlfriend and I had a wonderful experience.
My girlfriend and I had a wonderful experience. It was our first time that we went to Tanzania and Zanzibar. The accommodations, the food, the great friendliness and service were heartwarming. We have been with Travelbird, everything was perfectly arranged. Worth repeating. Thanks to Eric, our wonderful guide!
NL
Email Inge and Kirsten | 35-50 years of age | Experience level: 2-5 safaris
Well organised, great trip
We had a wonderful and amazing trip!! Apparently good hotels, but dinner and lunch were a big disappointment on every safari day
.. that was a shame. But the country and the safari days made up for that.
(automatic translation from Dutch)
NL
Email Merel | 20-35 years of age | Experience level: first safari
High expectations for a high price, outcome was disappointing
We booked a two-day private safari for Tarangire & Ngorongoro Crater. The first day Tarangire was fine, everything was well arranged and the lodge we stayed in for one night was beautiful.
However, the second day at Ngorongoro Crater was totally different than expected. When we arrived at the gate of the Crater, our guide had trouble entering the Crater…. there was a ‘technical issue’. At the same time, others had no trouble at all entering the Crater.
Eventually we waited up to 3 hours!! During this time, we were not held up to date or what so ever.
After 3 hours, we could finally enter the Crater, but because of this, there was not much time left. We visited the Crater on a very short notice and in a rush. Not what we had expected and paid for.
Eventually I had contact with the Guest relations Tour operator manager, who offered us a refund of $100…. which is not comparable to the time we have lost and the amount we have paid for the trip.
We are very disappointed…
BE
Email Guido | 50-65 years of age | Experience level: 2-5 safaris
Generaly bad food, lunch prepared in the morning stay al the way in a hot jeep.
Good driver but we lost a lot of time for all kind of reasons
Accommodation average
Jeep was in poor condition, dinner cold served, Mouses and cockroach in the rooms.
Email Valentina | 20-35 years of age | Experience level: first safari
Poorly organised & we still haven't been refunded for cancelled activity
- Before the trip even started, communication (regarding payment & our pickup arrangement) with our booking agent was so terrible to a point where we suspected the legitimacy of this company.
- We had to chase our booking agent numerous times (payment has been made at this point) before he finally sent us a pickup driver's contact details
- Before we departed, we sent the pickup driver a message to confirm. He was surprised to hear from us as he wasn't aware of this pickup arrangement and said no-one had contacted him, nevertheless he still agreed to pick us up when we arrive (thank god).
- We we arrived, the pickup driver had no idea where to drop us off as he did not know anything about our itinerary. After many phone calls, he finally found out where we were staying and managed to drop us off at out accommodation. However he did not work for this company and it was still unclear why our booking agent had given us his details.
- the next day we found out one of our activities in Arusha wasn't booked and we had no idea until we arrived (after driving aimlessly for 2 hours).
- We requested for a refund for this cancelled activity as well as our accommodation for the night (as we wouldn't have booked accommodation for that night if it wasn't for the activity mentioned above).
- Staff agreed to refund the activity and suggested they would confirm with their management team and try to refund the accommodation, and promised to sort this out for us before our trip ends. We believe their words.
- After coming back from safari, we returned to Arusha for 1 extra day, We contacted the staff regarding our refund, they said they were still working on it.
- It's been a month since we are back from the trip, we have been contacting the company regarding this matter, and we have been ignored.
- It's been a really dodgy experience overall. Do yourself a favour and avoid this company.
CA
Email Cindy | 50-65 years of age | Experience level: first safari
Disappointing and no follow up
7 months ago
TRAVELLERS BEWARE OF BOOKING
Where do I start? So we went on an amazing African Safari that we booked with another tour group . It was amazing. The flights the transfers the food the value. Everything was beyond our wildest dreams . My husband wanted a 5* Beach experience for 6 nights on a beautiful white sandy walking beach where we could be spoiled a little after the early mornings and long days on safari. As we hadn’t had a honeymoon after our recent wedding my husband Booked Dream of Zanzibar. Location was perfect for the excursions we wanted to go on , the beach was also what we were looking for ,premium food and drinks and service. After finishing our safari in Arusha we stayed the night before catching flight to Zanzibar. This is the email I received from Paradise & Wilderness -
*Trust this email finds you well,
Please be advised that we have just have just received word that some of our rooms are under maintenance this week at Dream of Zanzibar and have been closed, so we are unable to accommodate your booking at Dream of Zanzibar from the 12th - 18th Feb 2025, however we do nit want to leave our guest stranded so we have secured accommodation for you at our sister property - Reef and Beach resort, in our New Ocean Front Rooms for the duration of your stay.*
We booked it May 2024 and paid in full Jan 27 at which time I would think they would have had an idea the room was not available.
Upon googling the new accommodation the Reef & Beach was a 3*- we were less than happy. I spent the day researching other accommodations to no avail. We did appreciate they put us somewhere but it was no where compared to what we booked and paid $$$ for.
The resort was 20 min further from the airport and stone town. Upon arrival at reception it was old and worn we were not greeted with enthusiasm and that’s what began the downhill experience . There was no white sandy walking beach . It was a seaweed farm for a beach and upon the tide going out was all rocks. The room upon entering had a foul smell. They moved us to a recently cleaned room and after 6 hours it too had a nasty odour. Something with the new rooms. We met the manager Deborah -who I can give a raving review about she went above and beyond to help better our experience but at the end of the day you cannot make a 3* resort into. 5 * I can go on and on about all the things that transpired but there is no need.We spent more money elsewhere on the nicer beach, taxis back and forth and for meals at other restaurants as the food at the buffet was less then enjoyable ,after 11 days of safari 5 * food.
At the end of the day we were not compensated for the price paid and what we received and the terrible experience.. We both own companies and understand things happen however the person we were communicating with basically humoured us with some communication and made many excuses as to why the company had not gotten back to us, until she ghosted us completely. Not sure if the company even knew about our complaints. I did try different ways to write emails but have never heard back from anyone else in this Company. We were never rude or nasty in any of of emails but a-matter of fact that we expected some kind of compensation. Nothing. She even asked for our direct deposit info. This happened in Feb and we communicated until May 1 it is now July. We are very well travelled and have never dealt with a company that would treat it clients like it doesn’t matter. I have never written a negative review or had the need to, but decided I would let the company and future clients know of our experience . Needless to say our experience in Zanzibar was very disappointing.. Again I want to commend the Manager Deborah for going above and beyond she was the ray of Sunshine!