Reviews

Sort By: Date Most Helpful Rating 11-20 of 93 Reviews
Michal   –  
Slovakia SK
Visited: February 2025 Reviewed: Feb 20, 2025

Email Michal  |  35-50 years of age  |  Experience level: first safari

The best experience possible
5/5

Everything went smoothly since the moment I asked for a quote on the website. Barack responded almost immediately and his emails were always very sincere. I asked a lot of question about the tour and payment and everything was explained to my satisfaction... sometimes even before I managed to ask.

My trip to Akagera National Park started exactly on time, as we agreed. I was picked up at my hotel in Kigali and I enjoyed the drive to the park with a stop for breakfast at the nice lodge. My guides Lydia and Gerard (I am very sorry if I messed up your name) even taught me a few words in kinyarwanda, and I do remember them until today, so they have really done a wonderful job. The morning was rainy, but the weather was gradually improving and we managed to see a lot... lions, elephants, giraffes, zebras, a lot of antilpes and monkeys. We crossed the whole park from the south to the north and back. I am really glad I also joined the boat trip where we have seen hippos, crocodiles and hundreds of bird species. We had a great conversation during the day and I have learned a lot about animals and Rwanda. On the way back to Kigali they were so nice, that we stop at couple of stores for me to buy coffee.

This was definitely one of the best experiences I ever had. Rwanda is really worth a visit and the people there are soooo nice. I strongly recommend Expedition Rwindi Voyage, the whole team is very professional and lovely.

Murakoze Lydia, Gerard, Barack and the whole team

Eugene Chan   –  
Malaysia MY
Visited: June 2025 Reviewed: Jul 2, 2025

Email Eugene Chan  |  35-50 years of age  |  Experience level: first safari

Professional and provided a wonderful experience
5/5

We engaged Rwindi Voyage for our gorilla trekking at Mgahinga, and we were assigned to Laban. Our communication started on WhatsApp and was smooth throughout. When we finally met Laban, he turned out to be such a wonderful person and accommodated all our requests—even showing us the community school where he teaches and arranging a coffee experience because he noticed how much our group enjoys coffee during the trip.

We also met Baraka, who was the first person I communicated with before being assigned to Laban; he was also very nice to deal with and a very polite person. Both of them personally drove us back from Uganda to Rwanda and saw us off at the airport.

The gorilla trekking experience itself was wonderful—we were lucky and managed to see the gorilla family within an hour of trekking. Apparently, we are the first Malaysian group to do this trek at Mgahinga National Park. We truly enjoyed our time with the gorillas.

Overall, it was a great experience with them—truly great people.

Shawn   –  
Canada CA
Visited: August 2025 Reviewed: Aug 4, 2025

Email Shawn  |  20-35 years of age  |  Experience level: first safari

He goes the extra mile
5/5

Such an amazing experience. David our tour guide was great and showed us some great spots. We managed to see giraffes, elephants, antelopes, rhinos, warthogs, crocodiles, hippopotamus, many beautiful birds and many more animals. The ride across the country side of rwanda is very touching. The Sunrise and sunset are beautiful. All in all it's an incredible day. And they take great care of us. 🦬🦓🐐🐘🦒🦏🐊🐒

Barbara   –  
Italy IT
Visited: July 2025 Reviewed: Aug 8, 2025

Email Barbara  |  35-50 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Barbara and not that of SafariBookings.
Generally good, but the way they acted was not acceptable.
3/5

I booked and paid for a 6-night trip to Rwanda costing nearly $20,000 back in April (4 months before the trip).
Everything went smoothly until we discovered that one of the lodges we had specifically chosen had been changed without our knowledge.
The most frustrating part was not only that we were never informed, but that when we arrived at a lodge (that was clearly not the one we had booked) the agency put on a show pretending that we had been notified — claiming it was a known issue and even promising to show us an email where they had supposedly informed us (which, unsurprisingly, was never shown because it simply doesn’t exist).
At that point, there was no way to get a place at the original lodge we had chosen — and paid for in April! — and we had no option but to settle for a much lower-level lodge. You can't tell me there was no availability at the lodge when we made the reservation back in April!" Clearly, this seems to be a usual way of operating in order to sell trips.
Considering this was a 6-night trip, planned by me down to the smallest detail and costing almost $20,000, what happened is absolutely unacceptable.
We also had issues at another lodge: when we arrived, our room had been double-booked and assigned to other guests as well.
I can’t say whether this was the agency’s fault or the lodge’s, but in any case, we lost an hour trying to sort it out before finally getting our room.
Aside from these issues, the trip went well. The guides were kind and helpful. Rwanda is a beautiful country.
I’m truly very disappointed, but the way the agency handled things is unacceptable for such an expensive trip.

Alicia   –  
Spain ES
Visited: September 2025 Reviewed: Sep 9, 2025

Email Alicia  |  50-65 years of age  |  Experience level: first safari

Fantastic Uganda Tour
5/5

Everything was perfect and according to planned. The company of Noah during my 4 days journey from Kigali to Queen Elizabeth National Park and the Mgahinga mountains was helpful and entertaining. I would contact again Rwindi Expeditions if I had to travel to Uganda again.

Michael   –  
Andorra AD
Visited: September 2025 Reviewed: Sep 25, 2025

Email Michael  |  20-35 years of age  |  Experience level: first safari

Very committed to providing the best service
5/5

We did the one day gorilla trek from Kigali. We booked at the last minute and the company was very helpful in organising everything. The tour was perfectly organized and we had a great experience!

Olivier   –  
Belgium BE
Visited: September 2025 Reviewed: Oct 1, 2025

Email Olivier  |  20-35 years of age  |  Experience level: first safari

Incredible experiences, amazing guides, great communication
5/5

We booked the 3D2N package (Gorilla trekking + Golden Monkeys) with Rwindi Safari, and it turned out to be one of the most memorable travel experiences we’ve ever had. The itinerary was perfectly balanced — starting with a visit to Volcanoes National Park in Rwanda to see the playful golden monkeys, followed by an insightful cultural trip to meet the Batwa tribe in Uganda, and finishing with the absolutely unforgettable gorilla trekking in Bwindi Forest.

A huge part of what made this trip so special were our incredible guides, John and Laban. From start to finish, they created a fantastic atmosphere filled with knowledge, stories, and plenty of laughs. They went above and beyond in every instance to ensure we were comfortable and well taken care of, while also giving us a deeper appreciation for the culture of the region.

The communication with Rwindi Safari during the booking process was also excellent — clear, responsive, and professional, which made planning effortless.

The experiences themselves were nothing short of amazing, with the gorilla trekking standing out as the highlight — an awe-inspiring encounter we will never forget.

Overall, this was truly one of the best travel experiences we’ve had, and we would wholeheartedly recommend booking with Rwindi Safari. A final big thank you again to our amazing guides, John and Laban, for making it all so unforgettable!

Margarita   –  
United Kingdom UK
Visited: September 2025 Reviewed: Oct 6, 2025

Email Margarita  |  35-50 years of age  |  Experience level: 2-5 safaris

Incredible Gorilla Trek Expedition!
5/5

My time in Rwanda was beyond extraordinary, thanks to the flawless coordination and professionalism of the team who organized my gorilla trek, golden monkey trek, and visit to the Dian Fossey grave site. From start to finish, everything ran seamlessly — transfers, permits, timing, and communication were handled with precision and care.

Barrack, my guide, was amazing! He adjusted plans effortlessly to make sure every moment was optimized. Despite being deep in the forest, I always felt completely safe and well looked after.
The gorilla trek was simply life-changing — respectful and perfectly paced. The golden monkey trek brought a joyful contrast, and the hike to the Dian Fossey grave site added a deeply meaningful, historical layer to the experience.
Every aspect reflected care, expertise, and respect for both visitors and wildlife. I can’t recommend this team enough!

Okhionkpamwonyi Jessica   –  
Germany DE
Visited: November 2025 Reviewed: Nov 11, 2025

Email Okhionkpamwonyi Jessica  |  20-35 years of age  |  Experience level: first safari

We have been grateful here all our lives.
5/5

As a wildlife photographer, my trips require flexibility, patience, and guides who understand the craft — Expedition Rwindi Voyage nailed it. They knew the best times for light, the best vantage points, and were endlessly patient while I set up shots or waited for the perfect moment. They even communicated with rangers to position us in ideal trekking groups so I had better chances at capturing unique gorilla behaviors. Beyond the wildlife, they introduced me to stunning landscapes — misty mountains, sparkling lakes, and vibrant city scenes — each a canvas waiting to be framed. I came home with a portfolio full of powerful images, but more importantly, I came home with gratitude for a team that truly understood and supported my passion. If you’re a photographer, amateur or pro, this is the company to trust — they’ll get you the shots, but they’ll also make sure you enjoy the journey between them.

Spencer D.   –  
United States US
Visited: October 2025 Reviewed: Nov 17, 2025

Email Spencer D.  |  35-50 years of age  |  Experience level: 2-5 safaris

John was an absolute pleasure to be with!
5/5

We had a wonderful time. John was a wonderful host. It was a pleasure spending time with him and being there.

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 1
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