Shanjoy Tours Team
Shanjoy Tours and Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2013)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $3,442 to $20,655 per person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Suki | 35-50 years of age | Experience level: first safari
Well.organized safari ,it was fantastic being at the Mara.
Great and, knowledgable driver guide. He was very educative and familiar with all the animals character.
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Email Simon Mungai | 20-35 years of age | Experience level: over 5 safaris
My experience and trip was spectacular
It was my first time to plan a trip to Kereita forest, someone recommended Shanjoy tours and Safari,it was the best advice ever.My day trip from the pick up point the fun filled, memorable day at The Forest at Kereita was simply splendid.Everything was well thought out in advance including the activities to engage in and paid in advance ensured my trip didn't have any hiccups.Their tour vans were clean and well maintained.Snacks and refreshments were provided to my surprise.Despite the heavy rains, Shanjoy tours personnel ensured our day ended with great memories.Kudos Shanjoy tours and Safari.I have used the tour firm twice this year.They have not disappointed.
CN
Email Yubai Zhang | 20-35 years of age | Experience level: first safari
quick to respond
The advantage of this agent is their quick response time. Whether during the booking process or throughout our journey, they assisted us in resolving issues as promptly as possible. However, they seem to be more specialized in the Kenya portion of the trip. The Tanzania part was likely outsourced, which resulted in a less than satisfactory experience there.
First, for the Mount Kilimanjaro itinerary, we were not informed in advance that the accommodation was a mountain camp instead of a hotel, so we didn’t know we need to bring sleeping bags and other essentials.
Second, when we were about to enter a certain reserve, the guide asked us to wait for an hour to avoid paying next day’s entrance fee. However, we had already paid extra for this ticket. Although the agent communicated with the guide promptly, it still negatively affected our travel experience.
Third, while we were waiting to witness the Great Migration, the vehicle seemed to have an issue. The guide didn’t inform us and simply decided to abandon the wait and drive straight to the camp for repairs. While I understand that fixing the car was urgent, they should have at least let us know.
What’s more surprising is that on the last day, they simply left us at the hotel and told us to either wait an hour for the hotel’s shuttle bus to the airport or pay an additional fee for a direct transfer.
Additionally, I had specifically requested three binoculars, and they agreed. While the vehicle in Kenya had them, the one in Tanzania only had one for the guide.
Overall, the service was average. I wouldn’t highly recommend them, at least not for the Tanzania portion. Their Kenya arrangements were acceptable though.
Email Jose | 50-65 years of age | Experience level: first safari
AMAZING SAFARI EXPERIENCE!!
My wife and I had a blessed time during our time in Kenya and Tanzania. We planned our ittinerary with the help of Rodah at Shanjoy. We were able to see everything we wanted to see, started in Nairobi, then Lake Nakuru, Masai Mara, cross the border to Tanzania, Serengeti, Ngorongoro, with our last stop being the Kilimanjaro National Park. All our guides were amazing, starting with Rio in Kenya who managed to show us all the big 5 and get us as close as possible to all of them. We also saw lions taking down a buffalo and Rio drove us to see the pre and post hunting scene.
In Tanzania, our guide, Mussa, did amazingly well game driving around the Serengeti and Ngorongoro. He drove us to to see the great migration, wildebeast crossing the Mara river, which it was an out of this world experience!
Last, we had a 2 day hike on the Kilimanjaro Mountains. Wilman and team, our hiking team, did amazingly well. They were there for us at all times. They made sure that we enjoyed every minute of our journey.
Kuddos to all our guides. They made our Safari and hiking experience unforgettable!!
Thanks Shanjoy team for making this lifetime experience possible!!
HU
Email Miguel | 20-35 years of age | Experience level: first safari
Attentive
Me and my wife did the 7 days Kenya and Tanzania tour. Martin was our tour operator agent. He was communicative and responsive to all requests and doubts. The tour was well planned with him and all accommodations were excellent. The tour guide for the Kenya part, Nelson, was one of the best tour guide we have ever had. He was nice, communicative, and he was always explaining interesting facts about the animals. On the opposite side, the tour guide for the Tanzania part, Mackenzie, was not communicative and he should be more friendly to the clients (reason because of 4 star rating). All in all, we had a great safari, we saw the big 5 and many animals. I would choose again Shanjoy Tours for a safari
Email David Stoker | 50-65 years of age | Experience level: first safari
David did a great job.
David did a great job. We saw all of the big 5. The tents all had private bathrooms.
Email Moche | 35-50 years of age | Experience level: first safari
Professional tour guide with a knowledge on wildlife
If i was to travel again and again i will just choose shanjoy tours , excellent and professional tour guide
Email Anthony | 20-35 years of age | Experience level: over 5 safaris
Fantastic Safari
The tour experience with shanjoytours was amazing.
From having a very friendly tour guide / driver to having in depth knowledge of all our stops.
I'd definitely do another tour with shanjoytours some time in future
Email DJ | 20-35 years of age | Experience level: 2-5 safaris
Good itinerary, but needs better guides
We really appreciated the itinerary options and help leading up to our safari by the company. We didn’t love the accommodation provided in Maasai Mara for 3 nights, but the rest were really nice. We saw amazing wildlife and enjoyed how beautiful the countries were, which is the reason for the 3 stars. But our guides/drivers were not good in either Tanzania or Kenya. They seemed moody and overworked. They actually mentioned how tired they were and one guide worried us with how they were acting. For the price, we wouldn’t recommend this company based on the guides they used.
DE
Email Divya Dhanas | 20-35 years of age | Experience level: first safari
Masai Maara Safari - Shanjoy Tours
Pros:
- People within the Tours are reachable
- Excellent stay provided
- Safe driving
Cons:
- No Game Drive provided on the last day (while it was promised on the quotation). Basically, your last day of Safari is only transfer to Nairobi without any Game drive (even if promised)
- Full day Game drive ends super early. During our Day 2 of game drive, it started at 7am but ended by 4pm (while the park is open till 6pm and the sun would still be up till 6.30pm). Was disappointed to miss out the last 2 hours of Game Drive
- Was able to see only 3 out of 5 (Big5) while other Tour operators promises to shown all Big5
Reply from Shanjoy Tours and Safaris
Posted on Jul 16, 2024Thanks, Divya for your review. I appreciate you booking with us.
Typically, for a three-day, two-night safari, we do a full-day safari from 7 a.m. to 4 p.m., giving our clients time to relax in the lodge, but this depends on how they want the game drive to go. You could have told your guide about this, as I had told you you would be able to arrange your timings as you are on a private safari.
For the morning game drive, I am sure you drove back through the park; the new rules prohibit doing a game drive after the ticket has expired after 12 hours. On the final day of the safari, there is no game drive; you spot anything on the way out. Martin, your consultant, specifically informed you that to do a morning game drive on the 3rd day, you would need to pay park fees. You hand only paid for 2 days' park fees, and all those game drives were delivered as promised.
It is important to appreciate that the wild is unpredictable, and the animals present themselves at will. This means that game drives can be rewarded differently. As such, we do not guarantee our clients specific sightings, especially of the Big 5. If another company had promised you this, we do not take responsibility for that.
We encourage our clients to visit at least two or more parks when they are looking to see all the Big Five to increase their chances. Additionally, express your expectations and inform the guide of what you are truly looking for. We try to deliver rewarding game drives, but it is important to note that in the wild, no sightings are guaranteed.