Papio Africa Holidays
- Office In:
- Size:
- 10-20 employees (Founded in 2006)
- Member Of:
- Ministry Of Tourism & Kenya Association of Local Tour operator
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $1,736 to $10,415 per person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Catarina Santos | 20-35 years of age | Experience level: first safari
Bad organization
The experience with this agency was really bad since the first time. The agency confirmed all and in the day before in afternoon change all (destinations and the group) when we had all bought... We had to find a solution paying more 400$ to had a private safari (the only form to went to destinations since first day confirmed). When we arrived they required the payment and we gave the credit card but they wanted in cash... We had to go in the bank, lost 3 hours and paid taxes and exchanges rates. When I asked the employee why she didn't told us about the payment, she answered:"you didn't asked"!!! The employee sent a picture of the tent with a bed and when we arrived we had to pick up the tent and the bed didn't exist. Was terrible... Don't buy anything here!!
ES
Email Ignacio R. | 35-50 years of age | Experience level: 2-5 safaris
Terrible. Choose other options. Don't let this company cheat you
I purchased a 8 day and 7 nights Safari with this company and it had been the worst experience of my live. I am an experienced traveller who have visited more than 40 countries and 8 different in Africa, and ner happened something like this.
This operator is a cheater who will try to scam you and take the money from your pocket. Remember: They don't get what you pay. They also scam you with the rate exchange what rise the price of the tour, They have ruined our holiday.
The van is overcrowded (9 people), fake itinerary, they don't go where they promise, not experienced staff, they make changes in the itinarary and hotels without considering what you paid. They spent a lot of time in logistics like an ordinary bus changing people to reduce their costs and don't get you what you paid. The accomodattions don't have the minimum standards, no hot water, broken mosquito nets, dirty room, terrible food.
They manage well the social networks to cheat you, but be aware that these people are cheaters and will ruin your safari.
Choose another option in order to avoid they mess you up and ruin your holiday.
Reply from Papio Africa Holidays
Posted on Oct 18, 2018Greetings from Papio Africa Holidays,
First of all ,this client booked 7 days and 6 nights safari in kenya and not 8 days ,7 nyts as he mentioned above and the safari was a budget group joining ,they shared the transport with the clients which was in 4 x4 safari van ,our safari van usually do put a maximum of 8 people.since the clients had booked a group safari ,they had to share the transport.
About The Accommodation ,it was a camping as per what the clients paid for,according to my understanding and by the looki of the clients there class was for lodge safari and not camping safari.
About The Itinerary ,they did there program-me as per what they booked,We even did all our best to updgarde them without an extra cost but they refused and ended there safari and we refunded them back there money.
We sincerely apologize to Ignacio and his partner and assure our future clients that we are still committed to ensure we give the best services.Choose us and definitely, you will always share a different experience from this.
Email Girls trip! | 20-35 years of age | Experience level: 2-5 safaris
For what we paid it was great but could use some transparency
Had an incredible time with our guide Anthony in Kenya. The pre-trip coordination to get us paired up with other tour companies for our Uganda and Tanzania portions of our trip was extremely helpful. Wish there had been more communication around the fact it was 3 different companies and how coordination worked between. Also the hours they would tell us for trips were usually only 1/2 the time it actually took- so a “4 hr” trip would take 8. Transparency with operations and transport would make the trip a lot better. The experience was amazing, Anthony did an incredible job at making sure we got to see as much as we could while we were there! We got to see cheetahs, lions, elephants, buffalo, hipppo and so much more
If you do Uganda definitely fly don’t take the overnight bus.
Best ever trip I ever had in my life so far.
I had planned my trip for Masaimara, Nakuru and Naivasha for my Kenya trip. As I was traveling solo I had a lot of doubt and questions about the safety and so many other things, but from the day 1 I got msg from "Tabitha" from Papio Africa Holidays to day when I reached to meeting point in Kenya to start the safari journey, she has clarified each and every thing so nicely and made it so easy. They have also arranged the pick up from the airport and the person was right there at given timing. And about the tour, we were so lucky to have Antony as our guide, he was amazing driver, even though other were struggling in a rough road, he was just driving confidently without having any issues. He was even so good that he was taking us very close to the animal to get us good picture. After all these also he was so selfless. The only cons in the trip were I have been promised to get 2 sharing tent at masai Mara camp but got 4 sharing as it was peak season and it was still manageable. But the food served in Nakuru was not at all good, they should look into it. Apart from these everything were awesome. If you are looking for a adventurous trip and love for nature, u should definitely visit Kenya once in your lifetime. It's worth going. Book through this agency and try to get Antony as ur guide for an amazing experience. Thanks Tabitha, Antony and Papio Africa tour for giving a amazing experience. All the best in future.
CA
Email Danyelle | 50-65 years of age | Experience level: first safari
Good experience but not trip of a life time
Good communication , before during and after trip...
Poor food (but is africa) and budget camping is really budget one.
Lots of animal
ES
Email Mariela Muñoz | 20-35 years of age | Experience level: first safari
Amazing
Great experience! We saw all the animals we wanted in a short time. Bonnie and Martin 10/10!
ES
Email Ignacio | 20-35 years of age | Experience level: 2-5 safaris
Amazing experience with the best tour guide ever
We did a sux days trip to Masái Mara, Amboseli and Nakuru. We went in good season, as in october there are lots of animals, not too many cars and the weather was perfect. However, we were extremely lucky to have Boni as our driver, because he was always trying to provide the best experience. With him, we show more than 20 lions, 20 rhinos, cheetahs, leopards and everything that can be seen there. We thing he was very important for our overall experience.
Email Mwende | 20-35 years of age | Experience level: first safari
Awesome
The service was the best and timely communication,the money spend was worth and affordable,,the tour was splendid.
Email Rehi | 35-50 years of age | Experience level: first safari
6 Days Kenya safari
safari in Masai Mara, Naivasha Lake and Nakuru Lake. This experience wouldn't have been this great without Anthony our guide. He was super insightful and friendly. He made our long car rides extremely fun. I would highly recommend going on safari with Papio Africa Holidays and especially with Anthony.
HK
Email Purity | 20-35 years of age | Experience level: over 5 safaris
Perfect organization,
Thank you Tabitha for your arrangement
Every things was excellent and the price was good.
I very like the trip in Kenya and Tanzania with you.
Also the drivers were nice and cooperatives
I will come back again also i will send my friends to you to arrange a plan to them.
I appreciate your arrangement and it was perfect.
I will choose you over and over again.