Crater Explorer Tours And Safaris
- Located In:
- Size:
- 1-5 employees (Founded in 2017)
- Tour Types:
- Custom mid-range tours that can start every day
- Destinations:
- Price Range:
- $3,201 to $9,516 per person per day (MXN, excl. int'l flights)
Reviews
HK
Email Eric | 50-65 years of age | Experience level: first safari
Don't believe all the positive comments in the agency's page. It won't show negative comments!
I participated in a 6-day safari tour in June, being the first group to join the tour. I reached an agreement with Emanuel, the owner of the company. However, upon my arrival, Emanuel informed me that all plans from Day 2 to Day 6 had been altered to accommodate the group tour. Since we were the first to join, the agency should have coordinated the second party to fit into our original schedule, not the other way around. Emanuel claimed that it made no difference, but how could that be true?
The first issue was that we had to depart at 6 a.m. on the second day, following over 13 hours of travel the previous day. According to Emanuel, our original departure time was scheduled for 9:30 a.m., based on the initial itinerary. The second issue was that we had to make a return trip to Ngorongoro and visit the area twice, which was unnecessary according to our original plans.
Emanuel's claim that we were not the first party to join the tour is untruthful. If we had not been the first, it would be even more dishonest to accept our original itinerary, knowing full well that it was not feasible.
Emanuel is solely a businessman with no regard for customer satisfaction; his focus is only on money. He shows no respect for the agreement we made. I have traveled to more than 20 countries, and regardless of whether it's a group tour or a private tour, my schedule has never been changed at the last minute without my consent. I do not recommend this agency for group tours unless you are prepared for your itinerary to be altered at any time without notice. And, of course, he will tell you that it makes no difference!
DE
Email Ina | 20-35 years of age | Experience level: over 5 safaris
Mt. Meru Trekking
We booked the Mt. Meru Trekking (3 days). The communication with Emanuel was always prompt and helpful. Our chef on the hike prepared great food for us
The hike itself was challenging but also fun. The problem we had was our guide Mike who started too late on summit day, so that we were rushed to the summit without any possibility to catch breathe or stop for drinking and didn't make it on time for sunrise. And the worst for me was his unprofessional behavior in challenging and dangerous parts of the mountain. But this rate is only because of the bad experience with this particular person not overall with the company.
Email Kirsten | 20-35 years of age | Experience level: 2-5 safaris
Hakuna Matata
We booked our tour several months prior to visiting Africa, upon enquiry we received some information about the Budget 4 day Safari. We went ahead and booked the tour, however received no receipt or confirmation of our payment.
The lack of information provided leading up to the tour was not good, we sent a couple of emails leading up to the trip asking questions for assurance and although they were responsive, we weren’t given any information except “Hakuna Matata”
As two young females going to a foreign country feeling unsafe this lack of assurance made us feel even more uncertain and unsafe.
Upon arrival to our hotel we were told due to the company being small we were joining a different company's Safari, which made no sense to us and we didn’t understand.
The other company was nothing short of amazing, we had a great time.
Thanks for booking our Safari Emanuel, Hakuna Matata.
TR
Email Veysel | 20-35 years of age | Experience level: first safari
Tanzania and its nature was great but we had some bad experience with tour guys
First of all, I loved Tanzania and everything I saw and I experienced during my trip. You can book any tours via here (I mean this website not th tour company) its really perfect. I had 4 days tour but I think 2 or 3 days would be really enough. Don’t waste your money and days for extra 1-2 day.
Our first day, our car broken and they gave us back up car. It was full of dust, we couldn’t even breathe. Also, with new car we had a new driver for that day. He driven car so fast (our speed was 3 times more then the others). Even our warning he just drive fast and it wasn’t safe. After the arriving camp site we waited more then 3 hours to eat and get into our tent. Every other groups ate their dinner and went to their tent and we just waited outside with nothing (no food, no tent, not even chair we just waited ). Anyway we asked where is our tents and where is our driver to every responsible person over there and they told us oh he will come in 30 mins every time. And after 3-4 hours they gave us tent which I should have my own tent but I shared with stranger. At midnight they told us they never talked with driver -they said they talked with him and he will come in 30 min severel times- and they told us to go to sleep. Also we didn’t have morning plan because we didn’t have driver. In the afternoon our driver came but we had same problems everyday. Our car broken 3 times, no body try to explain anything, we always went to campsite latest and started to tour every morning latest. It was really bad experience in that way.
PS: You can buy cheapest tour for same program because people in my group we all bought same tour from different operators. For the same tour we paid different amounts (there was a 250 dollars difference me and a guy). So with the over 4 stars operator you can choose cheaper one
PE
Email Hernán | 35-50 years of age | Experience level: first safari
Great experience!
The whole experience of the Safari was great! Nice people, great food and wonderful views! We had the lucky to spot the Big Five!
JP
Email Izumi | 20-35 years of age | Experience level: 2-5 safaris
Amazing safari!!
We watched a lot of animals. Nature was so amazing and beautiful. I was impressed. My cook cooked out all food. It was so delicious. I want to eat that food again !!
IN
Email Amodh | 20-35 years of age | Experience level: first safari
RELIABLE & WELL ORGANISED
We opted for 3 day camping safari from 14-16 November 2022.
1. All arrangements as advertised by the operator. Emmanuel organised everything perfectly. Clear & immediate communication.
2. Game drive was absolutely amazing! Needs to be experienced for itself.
3. Great food by Emmanuel (different from the organiser) & a good description of the overall flora/ fauna by David (driver-guide).
4. Good arrangements at the campsite.
Overall a great, value for money experience!
DE
Email Andreas | 50-65 years of age | Experience level: first safari
Professionell and very helpful
Clearly not a High-End-Safari, it provides an excellent service. You get full value of your money back. My experienced driver did a good job to show everything, what was possible in Octobre, which is not the best month to visit the Serengeti.
FR
Email Mahmoud | 35-50 years of age | Experience level: first safari
7 Days of Pure Magic in Tanzania
An unforgettable 7-day safari that exceeded every expectation. From start to finish, the trip was flawless. We explored Tarangire, Lake Manyara, the breathtaking Ngorongoro Crater, and spent three incredible days in the Serengeti, discovering several different areas of the park.
A huge thank you to Emanuel, whose organization was simply outstanding. He was available at every step, quick to respond, genuinely helpful, and always attentive to what we wanted. The lodges he selected were more than excellent — comfortable, well located, and a real highlight of the journey.
We were also incredibly lucky to have Bato and Majid as our guides. Both were superb: patient, attentive, and constantly going out of their way to make sure we enjoyed every single moment. Their knowledge and warmth made all the difference. Highly recommended — we’ll be back!
GR
Email Vasia | 20-35 years of age | Experience level: first safari
Excellent!!
We had an amazing safari experience in Tanzania! Everything was perfectly organized and exceeded our expectations.
Our guide, Tony, was excellent—very knowledgeable, friendly, and made sure we saw all the animals we hoped for.
The agency was very professional and also arranged extra services like transfers and accommodation, which made everything easy for us.
Highly recommended!