Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 166
  • 4 star 5
  • 3 star 0
  • 2 star 1
  • 1 star 4

Sort By: Date Most Helpful 1-10 of 166 Reviews
Su   –  
China CN
Visited: May 2026 Reviewed: May 31, 2026

Email Su  |  20-35 years of age  |  Experience level: first safari

An incredibly enjoyable, surprise-filled trip that far exceeded all my expectations.
5/5

From the very first inquiry, the team demonstrated great professionalism, creating a personalized itinerary tailored perfectly to our flight arrival and departure times. Although there was a small hiccup during the hotel booking process, it was resolved promptly and smoothly, which gave us great peace of mind.

Our guide Simon, in particular, made this trip truly special. He was incredibly enthusiastic, knowledgeable, and responsible throughout our safari. He even took the time to introduce the animals to us in simple Chinese, which made the experience so much more immersive and personal. His passion for wildlife and attention to detail were outstanding.

Anna Huang   –  
China CN
Visited: April 2026 Reviewed: May 1, 2026

Email Anna Huang  |  20-35 years of age  |  Experience level: first safari

"I had an absolutely amazing experience with this travel agency in Kenya! A big thank you to Madam M
5/5

Highly recommend this team for anyone planning a Kenya safari!"

Angela   –  
China CN
Visited: April 2026 Reviewed: Apr 30, 2026

Email Angela  |  20-35 years of age  |  Experience level: first safari

The best and the most dedicated
5/5

Everything went smoothly from paying the deposit to completing the safari! We also saw a lot of animals in the rainy season, including the big five of course. Guide Ximeng's attentive service made us have a very unforgettable holiday.

Joyce Zhang   –  
China CN
Visited: December 2025 Reviewed: Dec 28, 2025

Email Joyce Zhang  |  20-35 years of age  |  Experience level: first safari

Very responsible
5/5

A wonderful trip, excellent service, and a well-planned daily itinerary.

Selene   –  
China CN
Visited: October 2025 Reviewed: Oct 9, 2025

Email Selene  |  20-35 years of age  |  Experience level: first safari

A Once-in-a-Lifetime Safari Experience in Kenya
5/5

Joseph was our business consultant before the tour officially started, and he was absolutely professional and responsive. He proactively adjusted our itinerary with great attention to detail, making sure every accommodation was well arranged. He also handled hotel invoices and airport pick-up preparations efficiently, which made us feel well cared for right from the very beginning.

Caxstone was our guide during the safari, and everything went smoothly and precisely according to our itinerary. He was reliable, detail-oriented, and remarkably observant — often anticipating our needs before we even voiced them. During the game drives, he always found the best spots for us to view the wildlife. Honestly, we weren’t obsessed with spotting the “Big Five,” but thanks to Caxstone, we completed it within the first two days!

Beyond his professionalism, he is also an honorable and kind man. When other vehicles were stuck or blocked on the road, he didn’t hesitate to lend a helping hand. He even shared food from his picnic box with local children near the park gates, quietly and selflessly — and we were truly moved by his generosity.

Melissa, who runs this certified company with her husband, personally came to pick us up at the airport and gave us a warm briefing before the journey began.

I chose to visit Kenya after reading a book last year that sparked my curiosity about this land. I had imagined this trip countless times before it happened — and it turned out to be even better than I could ever picture. Kenya is a place you must experience with your own eyes; no documentary or book can ever replace the feeling of being there.

Yuki   –  
South Korea KR
Visited: March 2025 Reviewed: Mar 17, 2025

Email Yuki  |  35-50 years of age  |  Experience level: first safari

At first, I contacted many travel agencand most efficient reply. The whole trip was very enjoyable.
5/5

About reservation: the whole process of communication between itinerary and expenses is very smoothly。Muasya Silas Is a very responsible and efficient staff.
About the itinerary: Thanks to Simon. Is a very good guide. He is very experienced in driving and his eyes are very sharp when looking for animals.I always joke that Simon's eyes can see anything beyond 100 kilometers.Thanks to Simon, we saw big five.

Andrea   –  
Italy IT
Visited: February 2025 Reviewed: Feb 16, 2025

Email Andrea  |  50-65 years of age  |  Experience level: first safari

Complete vacation program
5/5

They took care of every activity/displacement, no problems. Excellent safari guide.

Mohammad   –  
United States US
Visited: September 2022 Reviewed: Oct 5, 2022

Email Mohammad  |  35-50 years of age  |  Experience level: first safari

An amazing Couple Safari - thank you Ann, Wilfred and the whole Extra Miles Unique Adventures Team!!
5/5

When I first thought about taking my girlfriend to Kenya to experience an African Safari together, I didn’t know where to start. Fortunately, Google was there to help, so I found out about safaribookings.com where there host a huge number of companies offering Safari trips of a variety of itineraries, features, lengths and budget. To narrow down my search I used 3 main criteria: customer reviews, itinerary and cost. Based on these criteria, I shortlisted a handful of companies and then contacted 3 of them that seemed most appealing to me. Only one of them (Extra Miles Unique Adventures) offered a “Couple Safari” that I knew of, which intrigued me, but I wanted to remain unbiased. All three companies responded quite quickly with the information requested and price quotes. However, I was impressed by the professionalism, the attention to detail and the clarity and promptness of the communication from Extra Miles. So, I decided to settle down on them, and I am so glad that I did!

Ann, a Tour Consultant with Extra Miles, was my main point of contact. I cannot thank her enough for all the help she provided over a period of over 2.5 months! Ann was always very prompt, clear and courteous in her communications – whether via email or via WhatsApp (which is what we mostly used starting shortly before the tour and throughout the duration of the tour). She was very helpful in customizing the tour for us – from modifying the itinerary to adding lodging/hotel/airport transfer in Nairobi before and after the Safari, while being mindful of my budget and other considerations. Since the tour was advertised as a “Couple Safari”, I wanted to know what it actually meant. She told me that there was going to be some decoration/romantic arrangements in the lodge that we will stay at Maasai Mara at the beginning of the trip, and I was satisfied with that. However, to my surprise (and to my girlfriend’s surprise, of course), it was much more than that! We were very happy with all the fun and romantic ideas Ann and the team incorporated into our experience, which made our very first African Safari as pleasant and memorable as we could have ever imagined! I’m not going to get into the detail of the various things they arranged for us just to avoid spoiling the surprise of the future Safari participants

Henry   –  
China CN
Visited: June 2026 Reviewed: Jun 22, 2026

Email Henry

a very good experience and would definitely recommend it
5/5

Excellent service and a very well-organized trip. The team was responsive, professional, and helpful throughout. Simon always responds as detailed as possible. The guide driver Kaku is incredible in all aspects. Everything went smoothly and we had a wonderful experience. Highly recommended.

Reshma   –  
United States US
Visited: June 2026 Reviewed: Jun 8, 2026

Email Reshma

Professional, great communication
5/5

Even though we had to cancel our trip due to personal reasons I just wanted to take a minute to express how great Extra Miles was to work with from the planning stage till the very end (including the cancellation) . I had reached out to many different companies (as one does before booking) and Extra Miles stood out in every way. They worked my requests in seamlessly without adding unnecessary charges. Joseph communicated with me at every step, every iteration. He was so prompt with everything and made it seem so easy. Even the cancellation process was pain-free for me. They understood my concerns and worked really well with me. With the way they approached everything, I’m sure that the safari would have been amazing and very well planned too but unfortunately I couldn’t go to comment much on it. When we are back in future I wont think twice before booking with Extra Miles.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 166
  • 4 star 5
  • 3 star 0
  • 2 star 1
  • 1 star 4
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