Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 134
  • 4 star 9
  • 3 star 1
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 145 Reviews
Filip   –  
Sweden SE
Visited: January 2024 Reviewed: Feb 6, 2025

Email Filip  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent safari operator with fantastic guide
5/5

My girlfriend Sofie and I booked a 5 days private safari with Serengeti Luxury Safaris and we had the most amazing experience. We saw the big 5 and so much more as our guide Frank Sabore safely drove us through Tarangire, Lake Manyara, Ndutu, Serengeti and Ngorongoro crater. Ndutu was not part of the original itinerary but our guide insisted we should go there since it was a good place this time of the year. Not all guides go to Ndutu as it involves a lot of off road driving and really puts navigation skills to the test. Ndutu turned out to be one of the highlights of our trip and we are so happy that Frank took us there and that Serengeti Luxury Safaris was flexible on adjusting the itinerary for us to the better and at no extra cost.
We had never been on a safari in Tanzania before so Sofie did a lot of research before booking and she contacted several companies before we decided. Serengeti Luxury Safari had an itinerary that we liked but the company did not have as many reviews as some other companies so at first we were a bit hesitant to choose them but we are so happy we did. Their customer service was exceptional. We had a lot of questions and they were always quick with replying and finding solutions to our travel needs. Most of this conversation was made through whatsapp which turned out to be a great way of communicating, often with a reply just minutes later. One thing we also liked about Serengeti Luxury Safari was that their lunches consisted of cooked meals kept in stainless steel containers and not the one-time-use type of cardboard boxes that many companies use.
We arrived in Arusha the day before our Safari started and the company helped us with hotel reservations and airport pickup. Noel, the owner of the company, met with us at the hotel in the evening to brief us on the upcoming days and so that we could finalize the payment as we only paid a 20% deposit in advance. Payment can be done in cash or through an online service that adds a few percent in credit card fee, something that is very common in Tanzania. This was very flexible to our needs so we ended up paying with a mix of cash and credit card online. We booked a private safari even though it is a bit more expensive than a shared one but we are so happy we did. Thanks to the car’s pop-up roof a lot of the game drives are made standing and we were able to move around freely in the car and could also set our own schedule. In the mornings we could leave as early or late as we wanted and while looking at various animals we could decide how long to stay and when to move on.

We would really like to recommend Serengeti Luxury Safari and if you book with them you should definitely ask for Frank Sabore to be your guide. Frank has his own Toyota Landcrusier that has been elongated for more comfort, power outlets at every seat and he made sure the car was nice and tidy every day despite all the dust we brought in. Some other cars we saw looked a bit worn but Frank's car felt very clean and fresh. The car had a cooler stacked with beer, wine, soda and water that we could enjoy during the day. In the evenings we bought drinks (food was complimentary) from the various places where we stayed, but it was no problem bringing some drinks from the car to enjoy in the room or in the tent. Frank grew up in a Masai village and it is just incredible how much he knows about all the animals, the land, the Masai people and their culture. Seeing all the animals and the beautiful landscape was fantastic by itself but Frank gave us so many more insights and memorable moments that we could not even dream about. Frank studied at the Wildlife college and is often hired as a guide for photographers so he was very skilled in positioning the car for optimal photo opportunities. “Up close and personal” was a phrase commonly used in the car and it summarizes the whole trip really well.

Lorena   –  
Germany DE
Visited: February 2024 Reviewed: Feb 16, 2024

Email Lorena  |  20-35 years of age  |  Experience level: first safari

My very honest review about a 4 days Safari.
5/5

Let's start from the basics:
I am a big review fan, so I take reviews VERY seriously. What you will read in the next lines is 100% my POV.

The tour operator:
I found the agency through the website. I wrote to 3 agencies first and at the end I decided to book through this one, in particular through Noel.
Me and my boyfriend booked a mid-range 4 days Safari through Serengeti, Tarangire and Ngorongoro.

Noel answered very fast, at every hour. He is a reliable operator, who always had the answer to my doubts. He made sure we got the right car on the right moment and everything was planned perfectly. He even came to our hotel after the safari just to see us in person and say hello!! Can you believe that??

The tour:
We had to start with Tarangire but our tour has been changed due to our flight change. It happens, but they made sure we see everything we booked.
I had an amazing time. Like the best vacation of my life, no jokes. An experience I will never forget. Me and the group (6 in total + our guide + our chef) are now friends and promised to see each other again. And that's the best gift an experience can give to you.
But what makes a Safari unforgettable? The right guide. Of you don't get the right guide your expectations can be disappointed.

Our highlight:
If you're seeking a fantastic safari experience in Tanzania, look no further than the guide Luttiba. Ask for him when you book. He just made us bond together. Our adventure through Ngorongoro, Serengeti, and Tarangire was nothing short of extraordinary, thanks to his expertise and dedication.
Luttiba's punctuality ensured we made the most of every moment, even during long drives. His commitment to providing the best experience possible was evident as he navigated the wilderness, offering insights and spotting wildlife with precision.
Beyond his professionalism, Luttiba's humor and respect created a warm and welcoming atmosphere throughout our journey. It felt like exploring with a knowledgeable friend who genuinely cared about ensuring our enjoyment. We laughed, we danced, we shared stories, we got emotional.

In short, Luttiba was truly the highlight of our trip. If you're looking for a guide who embodies everything you could wish for on a safari – reliability, humor, respect, and expertise – Luttiba is the perfect choice.

The food was fantastic also thanks to the Chef David, sich a talented and nice guy, I hope you will have the change to taste his FANTASTIC food.

At the accommodation everybody was nice, we made new friends.

Thank you, Noel, Luttiba and David, for giving us the best time of our lives. We will never forget you.

Asante sana,
hakuna matata!!

Neil Bradburn   –  
United Kingdom UK
Visited: January 2025 Reviewed: Jan 16, 2025

Email Neil Bradburn  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Neil Bradburn and not that of SafariBookings.
Shambolic
2/5

I booked a mid range tour but was put with a budget group meaning I stayed at different places than the rest. This put an average of 2 hrs a day extra driving each day meaning I arrived at my lodge at 8pm, 7pm and 6.30pm respectively the first 3 days despite very early starts.
One day we arrived at a lodge to be told that I didn’t have a booking but I was in fact booked into a place 45 mins back from where we had just driven.
The following morning we had to retrace the route again to pick the others up then drive back again to enter the Ngorogoro crater.
I had been in the car 2 hours despite being a 10 minute drive to the entrance.
On the final day I joined a new group but as before the tour, I had to chase Noel up twice to find out what was going on.
It was as though he just didn’t care.
I had no contact during or since it ended to see how I found it.
It’s easy to say it’s Africa and that’s the way it is but I’ve been travelling around here for 4 months and this is without doubt the most shambolic episode I’ve had.
I definitely would not recommend this company.

Leonardo   –  
Spain ES
Visited: June 2024 Reviewed: Jun 18, 2024

Email Leonardo  |  35-50 years of age  |  Experience level: first safari

Excellent experience
5/5

We went on a 4-day safari with them and it really was incredible. We have visited 3 parks and we have seen all the animals possible, a unique experience.
Noel has been super attentive to us and has been in communication with us all the time.
Really very cordial and I recommend it 100%

Alessio   –  
Italy IT
Visited: February 2024 Reviewed: Feb 16, 2024

Email Alessio  |  20-35 years of age  |  Experience level: first safari

Everithing was perfect.
5/5

The best Safari ever with Luttiba, our guide gave 110% to let us enjoy this experience to the maximum. Honestly it is very important. Remember: if you have the wrong guide, you can get disappointed by your safari. With Luttiba the professionalism and happiness are ensured. I ll never stop being thankful for these days. As well Noel was really accomodating and always available, days and night. It is really worth it.

Eloise   –  
Canada CA
Visited: June 2023 Reviewed: Jun 23, 2023

Email Eloise  |  50-65 years of age  |  Experience level: first safari

Perfect
5/5

This safari was absolutely wonderful: the staff was kind and experienced, the game drives diverse and fascinating. I would recommend this choice to anyone who wishes to have a once in a life time experience!

Manuel   –  
Portugal PT
Visited: June 2023 Reviewed: Jun 5, 2023

Email Manuel  |  50-65 years of age  |  Experience level: first safari

Great man
5/5

Everything was on point. The staff and the cooks were great and the safari was unbelievable. You should definitely try it.

Keunyoung   –  
South Korea KR
Visited: January 2023 Reviewed: Mar 13, 2023

Email Keunyoung  |  20-35 years of age  |  Experience level: first safari

Couldn't be better than him
5/5

It was really really great.
Noel, who is representative of the Serengeti Luxury Safaris, is very sensitive and caring man. I was very impressed of his caring.
If you're hesitant about making a reservation, there's no need to be.
I bet you will be satisfied.

Sam Alley   –  
United States US
Visited: January 2023 Reviewed: Feb 28, 2023

Email Sam Alley  |  20-35 years of age  |  Experience level: first safari

Fantastic tour! Amazing communication!
5/5

-Short Summary: transparent communication and pricing, knowledge guides/drivers, and exceptional service. If you want to see my photos and experience, check out my IG @SamAlleyMusic

-Full review:
I booked my Africa trip last minute in Jan 2023, so I messaged multiple Serengeti tour operators. Luxury safari replied quickly and provided clear pricing for their various experiences. Other operators seemed slower.

I spoke with Noel briefly and we decided on the 4 day package (3 national parks). They went above and beyond including on time airport pick up (despite my delayed arrival), making sure the tent size is correct ...etc.

Our driver/guide, Mtinangi, was VERY knowledgeable about animals and the ecosystem; I'm a Biologist so we were both nerding out :) He was phenomenal with his jeep; he took us to a few exclusive places the other guides didn't know how to navigate (water crossings, mud ...etc). The cook made delicious food everyday.

We saw all the animals since Mtinangi knew some ideal spots: "the big five" (rhino, elephant, Lion, leopard and Buffalo), hyena, giraffe, warthogs ...etc EVEN an elat. We witnessed a successful daytime lion hunt (the guide has only seen it 3 times in his 15 years of experience)!

I would highly recommend this tour company! They truly gave me everything I want in a Serengeti experience.

Hanny Wahyuni   –  
Maldives MV
Visited: February 2023 Reviewed: Feb 26, 2023

Email Hanny Wahyuni  |  35-50 years of age  |  Experience level: first safari

They understand quality
5/5

The agency rep, Noel, could accommodate our plan and recommend the right type of safari that fit to what we were looking for. Being a solo traveler, it was important for me to join a group trip to meet the other travelers and enjoyed our adventures together, plus for cost efficiency as well. This company understood on certain quality of the accommodation that I expected and they were all wonderful especially the ‘glamping’ inside tbe Serengeti National Park. Our group was lucky enough to be able to spot the Big 5 within 4 days and I appreciated the quick feedback for any inquiries or feedback that I had during the planning stage till the end of my trip.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 134
  • 4 star 9
  • 3 star 1
  • 2 star 1
  • 1 star 0
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