Reviews

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Amanda Magana   –  
United States US
Visited: May 2024 Reviewed: Jan 4, 2025

Email Amanda Magana  |  20-35 years of age  |  Experience level: over 5 safaris

Brian is Amazing, he navigates the roads, tours, customs and makes everything so easy.
5/5

I shopped around quite a bit for our day trip into Chobe in Botswana and was so glad my mom and I went with Brian, everything was so easy and fun and the perfect day. He communicated with us frequently, answered all of my questions, was timely and even dropped us at the restaurant we wanted to go to instead of back at the hotel. He helped every step of the way, navigating potholes, stopping to take pictures of exotic animals, helped get through customs and made everything effortless. The game drive was a lot of fun (this was our 11th as we were getting to the end of our trip) the game driver was awesome, he got us up close to 3 female lions, elephants, and many other animals. The buffet lunch was nice, and I am generally not a fan of buffets, Lastly the boat tour was a lot of fun, we saw an elephant cross to the island in the middle, many hippos and crocodile, an eagle, baboons and a monitor. Taking the boat ride was a nice relaxing afternoon. Would absolutely recommend Brian to anyone visiting in the area. I hope to visit again and will call him if I do.

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Jan 22, 2025

We're thrilled to know that our Victoria Falls experience exceeded your expectations. Your review greatly motivates our team to continue providing excellent service. We hope to see you back at another time. Thank you.

Rene   –  
Dominican Republic DO
Visited: November 2024 Reviewed: Dec 14, 2024

Email Rene  |  65+ years of age  |  Experience level: first safari

Excellent organizer and service provider. The one-day Chobe park safary was wonderful.
5/5

Made arrangements ahead and Brian was great with the plan. He was very reliable in all senses: airport pick up, diner and safari reservation, tour to the falls and Zambia border crossing. Overall, wonderful.

Reply from Customise Travel and Tours
Reply from Customise Travel and Tours
Posted on Dec 28, 2024

We're thrilled to know that our Victoria Falls experience exceeded your expectations. Your review greatly motivates our team to continue providing excellent service. We hope to see you back at another time. Thank you.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 67
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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