Our Team
Shengena Adventure
- Located In:
- Size:
- 10-20 employees (Founded in 2018)
- Member Of:
- Tanzania Tourist Board
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $6,944 to $20,831 per person per day (MXN, excl. int'l flights)
Reviews
IE
Email Andrea | 20-35 years of age | Experience level: first safari
Trip of a lifetime turned into big disappointment because of this tour operator.
Our recent 10-day Safari and Zanzibar trip with Shengena Adventures, managed by Mike, was a major disappointment. While we did see the Big Five, several issues severely marred the experience:
Poor Communication:
There were significant communication breakdowns between the tour manager and our guide. On two separate occasions, we were left waiting for hours due to miscommunication, wasting valuable game drive time.
Substandard Vehicle:
The jeep provided was in terrible condition, lacking air conditioning, with frequent breakdowns, and was extremely uncomfortable due to bad suspensions. By the end of the safari, the dashboard was falling apart, making the experience unpleasant.
Mismanaged Transfers:
Our transfer to Zanzibar was poorly planned, leaving us wasting an entire day at a hotel instead of enjoying the beach due to a late flight booking.
Failed Engagement Surprise:
I had arranged a special bush lunch for my engagement, but it was a disaster. What was promised—a beautiful setup with champagne—turned out to be a cheap, poorly executed setup with alcohol-free grape juice. Despite paying extra, the experience was far below expectations, though I eventually received a refund after several complaints. See photo comparison on what was promised and what we received.
Overall, Shengena Adventures failed to deliver the quality experience we paid for. I wouldn’t recommend this company to anyone, as there are many other options that would likely offer a better experience.
IE
Email Kay | 20-35 years of age | Experience level: first safari
10 day Safari Trip
Having read the previous great reviews for Shengena Adventure my boyfriend and I were confident in our selection of this company for our safari in Tanzania. However for the 10 day safari package we chose with this company things did not go to plan. Firstly there seemed to be a miscommunication between the tour operator and our guide from the get go as the very first morning we were left waiting for an hour to be picked up as the tour guide went to the wrong hotel. We left it go as we were excited for our trip. The guide was very knowledgeable and patient when we went on game drives. Then the switch changer for the fuel tanks wouldn’t work just as we began our journey to Serengeti. Having received help from 2 locals we got going. Again we let it go because these things happen. One night before what we were told was our hot air balloon ride the hotel said the hot air balloon company (Serengeti balloon safari- would highly recommend!) had our reservation for Thursday not Wednesday. We got onto our tour operator who said it was on Thursday even though our guide had told us Wednesday. We asked our tour operator to tell the guide as he was staying in the local village and not the hotel that we would be at the hotel in the morning not the hot air balloon field. Unfortunately due to lack of service in the area no one could contact him so they left us waiting for 3 hours the next morning to be collected when someone could finally contact him. Again we tried to stay positive even though the only ones missing out was us. That day we also got a flat tire (again it happens) and then the original issue of the fuel changer acted up again because the guide did not put fuel back in the first tank so that meant he had to manually switch the fuel tanks again. Little did I know my boyfriend had planned a surprise proposal in the middle of the Savannah for that afternoon with champagne. He had asked the tour company what could be organized and was offered to purchase a champagne lunch. He had paid a heavy enough fee for permits to go off road and get out of the jeep and the bottle of champagne. My boyfriend told me later that he had been informed by the guide during the day that he can’t go off road as he’ll get in trouble and my bf explained that’s why he paid for the permits. He was told the permits didn’t exist but agreed to help anyway which was nice of him. My boyfriend later showed me the stunning picture of the white table clothed table with an ice bucket and bottle of champagne that he paid for vs what we got- 2 camping chairs with a metal table and a warm bottle of sparkling 0.0% alcohol grape juice. Now the moment was perfect based on the setting and of course the actual proposal but I felt terrible for my bf having paid the extra money for no reason. He had tried to organize the hot air balloon in the am and then followed by that so we wouldn’t be covered in safari dust for the proposal. But based on how the trip had been going we just had to laugh. It was an actual argument for the tour company to give back the money to my bf for the “champagne lunch” even though we didn’t get champagne and the permits he paid for didn’t exist. The jeep then proceeded to break down so many times I lost count. At one stage bf pushed the jeep with 3 other men as it jeep wouldn’t start without a push. The middle console of the jeep was falling out onto the gear stick. We laughed initially at the “African massage” you got because the jeep was so bumpy but when we got collected by the hot air balloon jeep and rode the same roads we just realised how bad the condition of our jeep was. It was still bumpy but nothing like our jeep. The shocks of our jeep must have been completely gone. We completely understand sometimes things go wrong. But the amount of things that went wrong at no stage did the tour operator offer any financial compensation (besides giving back the money for the failed champagne lunch that they basically paid nothing for) as we were the ones that missed out on basically half a day of game drives. We paid a lot for this trip and we work hard for our money. Now we saw all the animals we wanted to see and all the hotels and staff were great so would definitely recommend for anyone to do a safari. However we saw so many different companies so I personally wouldn’t take the risk and go with this one just in case you have a similiar experience to us. Our guide said he was free lance so I would say given a decent jeep and correct information to go by he would be great. He was so informative about the animals and thankfully was able to get the jeep going each time. Not to mention he did go out of his way to drive out on the Savannah for the proposal.
CN
Email Huang | 35-50 years of age | Experience level: first safari
The guide is perfect，but the operater is changing the accomondation without letting us know.
The guide is perfect，but the operater is changing the accomondation without letting us know.
JP
Email Yunke | 20-35 years of age | Experience level: first safari
Nice tour guide, but very disappointing car
Our guide Stanley is very nice with all the animal knowledge he has and very informative with animals location. We had a nice time because of him.
However, the jeep is really in a bad situation. First time it was tank being cut off, so we spent 1-2 hrs with mechanics repairing the car.
Second time it was the some parts falling apart and the jeep is not moving at all, so we stopped for a repair. Thankfully there was another jeep going by and the guide and group were willing to take us with them and continue the trip for the day, otherwise we would have lost on precious safari day because the jeep was finally fixed at 9pm or so. We thought all jeeps are in bad condition, but when riding with another jeep, we realized how bad condition our jeep was.
Third time, the jeep broke down on our way to airport. Luckily, the jeep broke down in Arusha, so the company quickly had another car come by and pick us up and arrived airport on time. If it hadn't broke down in Arusha, we would have missed the flight.
We were lucky coz each broke down we were not heavily affected because the timing was right. But it could be more serious consequences with those broke downs.
Really need to consider again about the car condition.
Email Dome | 20-35 years of age | Experience level: 2-5 safaris
Wonderful
Our guide Godwin from Shengena Adventure made our whole safari experience. He was super experienced with the Serengeti Area and made sure we saw the Big Five. We had the best days of our lives thanks to him and the safari. He is unafraid, funny and accurate and we really had the best time with him. He even sings well and make everyone feel at home. I would highly recommend him to anyone doing the safari with this Company, Asante Sana Godwin.
DK
Email Stig Westergaard | 50-65 years of age | Experience level: first safari
We saw a lot of wild animals
Since we booked the 2-day trip to Tarangire and Ngorongoro, there has been a good follow-up and information from the organizer. Always quick answers to our questions. We could adapt the trip to suit our wishes and needs. We were picked up at our hotel in a slightly older Safari car, which, however, could do what it was supposed to. Our guide was friendly and very accommodating. In the parks we saw many animals and the guide had a good network to get to the places in the parks where the animals were. The overnight stay between the two parks was at a lodge with spacious rooms and good food. An organizer that I can recommend.
(automatic translation from Danish)
CN
Email Bingqing | 35-50 years of age | Experience level: first safari
Exceptional 7-Day Journey in Zanzibar and Ndutu – Highly Professional Service
I recently completed a 7-day itinerary through Zanzibar and Ndutu, and I am writing this review to commend the exceptional service provided by the team, specifically Omar and Stanley.
Efficient Coordination by Omar
The planning process with Omar was highly professional and seamless. During the consultation phase, Omar demonstrated an extensive knowledge of the region and the logistics involved. He was remarkably attentive to my specific requirements, efficiently customizing the quote and itinerary to ensure all my needs were met. Throughout the duration of the trip, he remained in constant contact, coordinating every detail to ensure the transition between locations was flawlessly executed.
Expert Guidance by Stanley
Our guide, Stanley, provided an educational and enriching experience. His deep expertise was evident not only in his ability to locate the Big Five but also in the comprehensive briefings he provided at every stage of the journey. As a first-time visitor to Africa, I found these insights invaluable for gaining a holistic understanding of the environment. Stanley’s attention to detail is remarkable; for instance, he took the time to observe and explain the unique "dancing" gait of local lizards—a fascinating detail I would have otherwise overlooked.
Conclusion
For anyone seeking a well-organized and insightful expedition in Tanzania, I highly recommend this team. Omar’s meticulous planning and Stanley’s expert guiding made for an outstanding and highly professional travel experience.
IT
Email Serena M. | 20-35 years of age | Experience level: first safari
Highly recommended Tanzania experts
I recently had the pleasure of traveling with Shengena Adventure, and I can confidently say it was one of the best travel experiences of my life. From start to finish, everything was handled with professionalism, warmth, and attention to detail.
The entire itinerary was very well organized, allowing us to fully enjoy every moment without any stress. Every aspect — from transportation to accommodations and daily planning — was perfect.
A special mention goes to our guide, Stanley. His deep knowledge of wildlife, local culture, and the environment made the experience incredibly enriching. He had an amazing ability to spot animals from incredible distances and always positioned us perfectly for the best views and photos.
If you are looking for a highly professional, reliable, and truly top-tier tour operator, I highly recommend Shengena Adventure. They delivered a flawless, five-star experience in every possible way.
Email UD | 20-35 years of age | Experience level: first safari
Amazing
We had an amazing guide who explained everything in great detail. It was a once in a lifetime experience and I’m glad i experienced it with this shengena adventures.
NZ
Email Jane | 50-65 years of age | Experience level: first safari
Amazing Tour 5D/4N
From our first contact with Shengena Adventure right through to the finish of our safari Shengena Adventures were always quick to reply to any questions we had and were extremely helpful.
Our guide & driver Stanley was friendly, funny and informative. He is a super safe & respectful driver. He was always on time and all information and/or instructions were clear.
We were always Stanley's top priority which made us feel very special.
We were amazed at how much wildlife we got to see and loved how Stanley was so respectful of the animals and their surroundings.
The lunches were the best, filling and healthy and the various accomodations were on point.
Definitely a very worthwhile tour with a great company and a great guide.
Thank you Stanley & Shengena Adventures we had an incredible time.
