Reviews

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Elizabeth   –  
United States US
Visited: June 2023 Reviewed: Aug 3, 2023

Email Elizabeth  |  35-50 years of age  |  Experience level: 2-5 safaris

Hospitable
4/5

Eraste, the tour guide, was very attentive and helpful when it came to show us around and explaining things during the tours. He was with us for 2 weeks as we explored all around Burundi. He is very knowledgeable and kind. Definitely recommend booking tours with this company.

Alfredo   –  
United States US
Visited: June 2023 Reviewed: Jul 24, 2023

Email Alfredo  |  35-50 years of age  |  Experience level: 2-5 safaris

Unforgettable!!!
4/5

Prior to coming to Burundi I communicated with the company a year beforhand. Eraste was receptive to all my concerns and answered all my questions promptly. He suggested a program that he thought we would like and we loved the program. We were able to see almost every part of Burundi. Apart from the popular tourist attractions we did many things that tourist don't typically do.
It did seem that we were the first guest that did this tour; exploring every corner of Burundi. Having that said there were some challenges we encounter along the way but Eraste managed to resolve them.
I highly recommend Empirical Tour and Travel as they will accommodate your needs.

Elina   –  
Finland FI
Visited: May 2023 Reviewed: Jun 19, 2023

Email Elina  |  20-35 years of age  |  Experience level: first safari

8-day game safari
5/5

I did an 8-day game safari tour with Empirical Tour and Travel across the amazing land of Rwanda. As a white female solo traveller I was very pleased with the way this travel agency handled all the little details of my travel. Accommodations were nice and transportations between destinations were smooth. Eraste and Joseph made me feel safe and comfortable the whole journey. With their travel plan I was able to experience Rwanda as a local, which added priceless value for this trip!

Pavel   –  
Russia RU
Visited: September 2022 Reviewed: Oct 12, 2022

Email Pavel  |  35-50 years of age  |  Experience level: over 5 safaris

Very nice and obliging
5/5

Very nice and obliging operator

Max   –  
Germany DE
Visited: September 2022 Reviewed: Oct 2, 2022

Email Max  |  under20 years of age  |  Experience level: first safari

had a nice tour with nice guides who took good care of me
4/5

was allowed to do a 26 day tour of Rwanda with Empirical Tour and Travel. The guides were very nice and accommodating. I had discussed the program with them beforehand and it could have been packed a little tighter, but it was still an interesting trip where I learned, saw and experienced a lot.

Lauren   –  
South Africa ZA
Visited: January 2026 Reviewed: Jan 29, 2026

Email Lauren  |  50-65 years of age  |  Experience level: over 5 safaris

101 bucket list unbelievable experience
5/5

Was a wonderful bucket list experience and all our needs were taken care of , the company we used was very very professional, and we definitely recommend them and will use them again thank you

Francis   –  
France FR
Visited: December 2025 Reviewed: Jan 2, 2026

Email Francis  |  35-50 years of age  |  Experience level: over 5 safaris

Awesome
5/5

I have known Eraste for over 6 years, since around 2019, through the Instagram page of his tour company. In 2025, I used his services to do a solo gorilla trekking in Rwanda and I had an amazing time. He has one of the cheapest rates in Rwanda. I highly recommend him.

Katelynn   –  
United States US
Visited: December 2025 Reviewed: Dec 23, 2025

Email Katelynn  |  20-35 years of age  |  Experience level: 2-5 safaris

Lovely tour!
5/5

I had an incredible experience with Empirical Tour And Travel during my one-day gorilla trek in Rwanda. From start to finish, everything was seamless and professionally handled. They picked me up on time, drove me about 2.5 hours to the park, and took care of all the logistics so I could just focus on the experience itself.

A huge thank-you to Eraste, my guide for the day. He was knowledgeable, friendly, and genuinely passionate about the gorillas and conservation efforts. He explained everything clearly, made sure I was comfortable throughout the day, and added so much context that made the trek even more meaningful.

Seeing the gorillas up close was truly a once-in-a-lifetime experience, and having such a well-organized company and an excellent guide made all the difference. I highly recommend Empirical Tour And Travel—especially Eraste—if you’re planning a gorilla trek in Rwanda.

Dominique   –  
United States US
Visited: September 2025 Reviewed: Sep 30, 2025

Email Dominique  |  20-35 years of age  |  Experience level: first safari

Good Communication & Experience
5/5

My sister & I booked a 1-day Bisoke Mountain hike with Empirical tours and Eraste. The communication prior to the tour was excellent and he picked us up from our hotel exactly on time. He drove us to the hike where we were escorted by park rangers. When finished with the hike, he took us to dinner in Musanze and then back to Kigali. It was a long day and Eraste was happy to tell us about his country and the villages and cities we drove through. We had a great time on the hike - the views were stunning. We felt safe the entire time.

Amish   –  
United States US
Visited: July 2025 Reviewed: Sep 20, 2025

Email Amish  |  35-50 years of age  |  Experience level: first safari

Such a wonderful experience! Highly recommend!
5/5

Very friendly and professional. Extremely knowledgeable. Really enjoyed the tour and spending time with them!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 29
  • 4 star 4
  • 3 star 0
  • 2 star 0
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