Safari Guides
Beyond Travel
- Located In:
- Size:
- 1-5 employees (Founded in 2018)
- Member Of:
- AUTO, UTB & ATOP
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $4,325 to $10,381 per person per day (MXN, excl. int'l flights)
Reviews
Email Iyad | 20-35 years of age | Experience level: 2-5 safaris
A Safe, Well-Organized, and Memorable Uganda Tour
I just completed a 7-day tour in Uganda with Beyond Travel, visiting Murchison Falls National Park, Queen Elizabeth National Park, Lake Bunyonyi, and Bwindi Impenetrable National Park, and it was truly an amazing experience.
Everything was very well organized, from the accommodations to the daily activities. Communication with Ahmed was excellent from day one and remained smooth throughout the entire trip. Our guide, Chris, was very knowledgeable, professional, and made me feel safe and comfortable during the whole tour.
I highly recommend Beyond Travel to anyone planning to explore Uganda.
Email Swabie | 20-35 years of age | Experience level: 2-5 safaris
An Unforgettable Gorilla & Chimpanzee Tracking Experience with Beyond Travel
I have just completed a wonderful 5-day chimpanzee and gorilla tracking tour with Beyond Travel, and I highly recommend them!
Ahmed was incredibly patient and flexible while organizing my itinerary around my volunteer work schedule, making sure I still had enough time to enjoy the safari before traveling back home. He answered all my questions and addressed every concern professionally and kindly.
Both Ahmed and my guide, Kasim, made sure everything went smoothly throughout the trip and that I always felt safe and comfortable. The accommodations were excellent, especially Arcadia Cottages and Bweza, which provided a great experience after long adventure days.
Thank you, Beyond Travel, for such a memorable and well-organized trip. I truly enjoyed every moment!
DE
Email Ellen Gutzler | 50-65 years of age | Experience level: over 5 safaris
charming, but not reliable and cheating
Very bad end to initiallly good experience!
We had an almost 4 weeks trip in Uganda and Rwanda.
The company owner (Meddy) drove us from Rwanda to Uganda and back. We we visited friends, the Murchinson Falls National Park including Budogo Chimpanse Tracking, and Mambasa Wet Lands, toured Rwanda (Musanze, Rubavu, Rusizi, Huye and Kigali). In the ed we did a 1,5 days tour to Akagera National Park. For the last trip, an employee was employed driver.
First everything went well and we had really great experiences. (Not the Company Owner is driving very fast.)
The travel was planned by myself and covened with the Company Owner and we paid in advance. For the last trip the company owner did not only ignore what we had convened, he changed the lodge, which made a big difference, but he did not tell us before and did not give a clear explanation, after questioning. The communication was very bad. I got very angry.
But more important in the end we had a problem about payment.
Arriving at Akagera Park Visitor Center we learnt to our shock, that the companys credit card was not charged suffiently. No explanation. The company owner asked me to pay and he would reimburse me. I trusted him, because he had done this before and he was friend of friend...
But in this case, Meddy first started to delay and to question details.... He was back in Uganda, I was in Rwanda. He did not pick phone. We texted..... In the end he reimbursed but in tranches and up to today incompletely, and only after many discussions, reminders and big delays!!! Up to now there is a still a balance due that he did not pay. He keeps on promising, and then not action but silence.
This startedd early February and we are not mid March!! This is not professional.
Advises: Don't pay all in advance, don't pay on his behalf and do not rate until the very end of the trip and all bills settled!
Reply from Beyond Travel
Posted on Mar 31, 2025Hello Ellen!
Thank you so much for your time to share your feedback and your recent tour with us!We are genuinely sorry to hear that your experience did not meet your expectations
Here at beyond travel we aim at giving our clients a great experiences and am happy to read that you a great experience from the beginning till the last the last 2 days to Akagera National park
As you planned the itinerary yourself and selected all accommodation, we had to go with your itinenery and help arrange everything and also payments. Your first guide Meddy fall sick on this tour four days to end and we replaced him with Renato Brain so that he was to go and access medication
Upon reaching Akerage National Park! You requested our guide Renato to send money to your Ugandan Nephew who you visited previously on this same tour and you would compensate by paying the park entrance to Akegera National Park! As this was sent to them immediately before you even entered the park, as the guide even showed you the transaction proof which was shared to you and also us! This act by our guide to send the money on your behalf to Uganda was surely considered as an of help since you were not able to the money directly by yourself
Regarding the itinerary, we strive to provide all activities as stated. Our records show that all planned activities were conducted. We never changed any accommodation from your itinerary as this was pre planned by you and we only came to help reserve the accommodation and payments and also made sure every goes as you planned, You wanted an upgrade of the accommodation and of course this meant that you would pay extra top up to cover up which you were unwilling to do and also you booked your tour with 1000 usd for a such long trip of more than 25 days, we used the company money to make sure all activities and accommodations were fully paid before the start of the trip as you were paying the reset of the balance on arrival
All this means your accommodation was paid a weeks before you arrived to akagera where you only stayed one night. You requested for an up grade 4 days before heading to Akagera and it was impossible to up grade because this would lead to100% cancellation fees on the booked accommodation
We regret any confusion this may have caused and will work on improving our communication to ensure all guests are aware of their options.
We apologise for the negative impression and inconvenience this might have caused by our tour guide. All our guides are fully trained, certified, and hold annual licenses from the Uganda Tourism Board. They also undergo regular refresher and customer experience training to ensure they provide professional, enthusiastic, and informative service. We regret that this was not reflected in your experience and will address this matter directly with the Guide to prevent it from happening again.
We appreciate your feedback as it helps us improve our services. If you would like to discuss this further, please do not hesitate to contact us directly. We hope to have the opportunity to provide you with a much better experience in the future.
sincerely,
Ahmed
Email Graham W | 20-35 years of age | Experience level: 2-5 safaris
Excellent ambassadors for the Pearl of Africa!
Beyond Travel gave me an excellent experience, both leading up to and during my trip to Uganda. They were very flexible and willing to accommodate custom changes to the itinerary, and were friendly and knowledgeable. They arranged for a pickup in Kigali, along with an onward bus ticket after the tour. Ahmed, the owner of the company, was communicative throughout the process, and I appreciated him taking the time to meet with me in person during the tour to seek feedback on the experience. Chris, the gentleman who drove me around, was also friendly and helpful.
As for the tour itself, I have never seen such beautiful landscapes. Lake Bunyonyi is beautiful, as was Bwindi Impenetrable Forest. In addition, the wildlife experiences were second to none, from the lively chimpanzees to the gorillas at rest, to the monkey families in the Bigodi swamp. The lodges were all top-notch, with attentive staff and comfortable rooms.
The tour is an excellent value. Thanks to Beyond Travel, I was able to experience gorilla trekking and chimpanzee trekking at an affordable rate. I highly recommend Beyond Travel.
CL
Email Rodrigo | 20-35 years of age | Experience level: 2-5 safaris
Trip of a lifetime – far beyond expectations
My gorilla and chimpanzee tracking experience with Beyond Travel was absolutely outstanding and truly beyond expectations. Everything was perfectly organized, from permits and logistics to accommodations and daily planning.
The guides were extremely professional, knowledgeable, and respectful of wildlife, making the experience safe, ethical, and unforgettable. Seeing gorillas and chimpanzees in their natural habitat was a once-in-a-lifetime experience, and Beyond Travel handled every detail flawlessly.
I highly recommend Beyond Travel to anyone looking for a high-quality, well-run, and unforgettable primate safari.
PL
Email Alex | 35-50 years of age | Experience level: 2-5 safaris
Wonderful trip!
My adventure in Uganda with Gorilla and Chimpanzee trakking was absolutely unforgettable and perfectly organized from start to finish.
The highlight of the trip was, of course, trakking to see the mountain Gorillas in Bwindi Impenetrable National Park and tracking Chimpanzees in Kibale National Park. Both experiences were beyond words – amazing and stunning. Seeing Gorillas up close in their natural habitat was a true once-in-a-lifetime moment, and the Chimpanzee trekking was just as fascinating and exciting.
The entire tour was extremely well organized. Communication with the organizer before and during the trip was excellent – quick responses, clear information, and great attention to detail. Everything ran exactly on time, and I felt fully supported throughout the journey.
From the very beginning, starting with the hotel pick-up, all logistics were taken care of seamlessly. All park entries, permits, and forest passes were arranged in advance, so I didn’t have to worry about anything. It made the whole experience stress-free and enjoyable.
The accommodations were perfectly chosen – beautiful lodges with stunning views of the Ugandan landscape, comfortable rooms, and delicious food. After long trekking days, it was wonderful to relax in such peaceful and scenic surroundings.
This trip exceeded all my expectations. If you are considering Gorilla and Chimpanzee trakking in Uganda - highly recommend this 5-day tour!
BD
Email Syeda Samia Rahman | 20-35 years of age | Experience level: 2-5 safaris
A reliable, warm, and professional team that goes the extra mile to make your safari experience safe
My experience with Beyond Travel was truly wonderful. I booked their three-day package to Ziwa Rhino Sanctuary and Murchison Falls, starting my journey from Kampala. From the very first day, everything was well organized and smooth.
My guide, Kato David, was extremely friendly, patient, and knowledgeable. On the second day, while I was enjoying the Nile River boat ride, a baboon cheekily took our lunch! The team was very kind and immediately arranged an extra meal for me, which I sincerely appreciated. That same day, I was incredibly fortunate to spot a leopard, a moment I will never forget. Special thanks to David for waiting patiently at one spot for about 45 minutes to make that sighting possible. The wait was absolutely worth it.
The accommodation was comfortable, and as a solo traveler, I felt safe, supported, and well taken care of throughout the trip. On the last day, I also booked their car service from Kampala to Kigali, and Ben ensured a safe and smooth journey. I am grateful for his professionalism and care.
If I may kindly share one small suggestion for future improvement: David took some lovely photos of me during the safari, which I truly appreciated. I did, however, feel a little hesitant when I was asked to share my individual photos for branding or marketing purposes, and when a selfie of us was later used as a profile picture without prior discussion. I completely understand that this likely came from a place of friendliness and enthusiasm. As a traveler, it would simply feel more reassuring if personal photos were shared or used after clear mutual consent.
Overall, I had a fantastic three-day safari experience. Thank you to Beyond Travel for making this journey so memorable and special.
KR
Email Sean | 35-50 years of age | Experience level: 2-5 safaris
Good service and mind
I met a great guide at a reasonable price, had an unforgettable experience, and truly enjoyed the trip. Thank you.
A life time memory
The Gorilla Trekking tours is one of the most adorable, life time rewarding and beautiful experiences and is also very reliable. Sure it’s a long drive but the tour is very well organised, it’s a beautiful walk through the hills to the rain forest and there is 99% chance you will see gorillas. There are trekkers in the forest who communicate with your guide where the gorillas are which is what makes it nearly guaranteed to see them and the guides are friendly and well experienced with the animals know how to keep you safe and what to do it things to wrong. You get to go surprisingly close up to the gorillas and it is one of the most beautiful experiences. I would highly recommend this tour and the lakes are also beautiful too. Once of my best experiences was this Gorilla trek
PH
Email Guoxiong Luo | 35-50 years of age | Experience level: first safari
delivered seamless, personalized service with great value reliable, unforgettable experience
I cannot recommend Beyond Travel highly enough for planning our trip! From the first inquiry to the final day of our tour, their team was responsive, professional, and incredibly attentive to every detail. They listened carefully to our preferences and crafted a customized itinerary that perfectly matched our interests, with thoughtful touches that made the trip feel personal and special.
Communication was always clear and prompt—they answered every question quickly and kept us updated throughout the booking process. On the ground, everything ran like clockwork: our guides were knowledgeable and passionate, the accommodations were comfortable and well-located, and every transfer and activity was perfectly organized. We felt completely safe and well taken care of at every step.
For the quality of service and experiences we received, the value for money was excellent, far exceeding our expectations. This wasn’t just a tour—it was a seamless, stress-free adventure that let us fully enjoy every moment. We will absolutely be using Beyond Travel again for our future trips and have already recommended them to all our friends!