Reviews

Sort By: Date Most Helpful Rating 1,031-1,040 of 1,062 Reviews
Yiming   –  
China CN
Visited: February 2025 Reviewed: Mar 2, 2025

Email Yiming  |  50-65 years of age  |  Experience level: first safari

Great service with professionalism in spotting and helping us learn about animals
5/5

Libe has done a great job with finding animals and keeping us informed of why they were behaving in certain ways. Awesome driving skills. Very attentive to our needs. Found all the animals we wanted to see. Highly recommended!

cholong   –  
South Korea KR
Visited: February 2025 Reviewed: Mar 3, 2025

Email cholong  |  20-35 years of age  |  Experience level: first safari

From the first correspondence, impeccable service for an unforgettable adventure
5/5

I went on a 4-night, 5-day customized safari with Serengeti Smile in Tanzania in February 2025, and my communication with them was flawless, fast, and precise.

Even before the trip, Jonyo from Serengeti Smile provided me with all the information I needed. He was extremely kind and always responded quickly, even on weekends and holidays. Thanks to his support, every step leading up to the journey went smoothly.

Before starting our safari, we visited their office, where I was delighted to meet Jonyo in person after communicating with him via WhatsApp.

The itinerary was well-structured and organized, making the entire process seamless. Additionally, the guidelines provided by Serengeti Smile helped us prepare thoroughly for the trip.

Most notably, our guide, Fuse, was simply the best. He had extensive knowledge about African wildlife and ecosystems, and his ability to find fascinating locations and spot a wide variety of animals, including rare species, was truly remarkable. Everything was Hakuna Matata!

At the end of our journey, I wanted to express my gratitude, so I gifted him my sunglasses. I hope he is using them well and will continue to remember us.

For many Koreans, Africa is still an unfamiliar and distant travel destination. For those considering a safari tour, I highly recommend choosing Serengeti Smile. I want to tell everyone: don’t hesitate—just go! This will be the best adventure of your life. Cherishing my unforgettable memories, I wholeheartedly recommend Serengeti Smile!

Ana Laura   –  
Colombia CO
Visited: February 2025 Reviewed: Mar 3, 2025

Email Ana Laura  |  20-35 years of age  |  Experience level: first safari

“Excellency” is the perfect word to describe this experience
5/5

"We've just returned from an exciting safari in Serengeti with Serengeti Smile and can't stop raving about our experience. Our guide, Champion, was fantastic. His passion for wildlife and expert knowledge allowed us to see a wide variety of animals. He went out of his way to show us everything we wanted to see and more. Thanks for an unforgettable experience!"

Gaby   –  
Bolivia BO
Visited: February 2025 Reviewed: Mar 4, 2025

Email Gaby  |  20-35 years of age  |  Experience level: first safari

Proactive and Servicial People!
5/5

Dream safari come true in Serengeti! Serengeti Smile provided us with high-quality service and our guide, Champion, was exceptional. His dedication and enthusiasm were contagious, and he ensured we saw all the animals we wanted to see. He went above and beyond to ensure we had the best experience possible. Highly recommended!

Juan Carlos Duran   –  
Bolivia BO
Visited: March 2025 Reviewed: Mar 4, 2025

Email Juan Carlos Duran

Excellent in every aspect from beginning to end
5/5

Serengeti Smile provided us with an unforgettable experience on our safari adventure in Serengeti.

The organization and service provided by Serengeti Smile were impeccable. From planning to execution, everything went smoothly. The vehicle was comfortable and suitable for the terrain, and Champion ensured we were always safe and comfortable.

Our guide, Champion, was exceptional. His knowledge and passion for nature and wildlife were contagious. Champion took us to breathtaking locations, where we spotted a wide variety of animals, from lions and leopards to elephants and rhinos.

What we loved most was the personalized tour. Champion tailored the experience to our interests and preferences, taking us to off-the-beaten-path locations that other tours don't visit. His dedication and enthusiasm made our experience truly unique.

In short, if you're looking for an unforgettable safari experience in Serengeti, as me and my family were, we highly recommend Serengeti Smile and specially our guide Champion. You won't be disappointed!

Kelly   –  
United States US
Visited: June 2025 Reviewed: Jun 13, 2025

Email Kelly  |  50-65 years of age  |  Experience level: first safari

Amazing!
5/5

Serengeti Smile gave us an amazing safari experience. Champion, our tour guide, was so knowledgeable about the terrain, animals, and roads (such as they are). The staff at all the accommodations were so friendly and welcoming. We definitely did not go hungry! Champion made the long hours in the vehicle pass quickly. Especially as we saw all of the Big 5 animals…simply awe inspiring. Would highly recommend both Serengeti Smile and Champion for an amazing safari experience!

Molly   –  
China CN
Visited: June 2025 Reviewed: Jun 21, 2025

Email Molly  |  20-35 years of age  |  Experience level: first safari

Very nice Safari
5/5

Pius is very professional and dedicated. Especially, he could identify animals from a long distance. For us, the rhinoceros was just a dot, but he recognized it. The 7-day trip was wonderful. We saw all big five, and it was a particularly happy safari.

Brian & Nicole   –  
United Kingdom UK
Visited: June 2025 Reviewed: Jun 22, 2025

Email Brian & Nicole  |  35-50 years of age  |  Experience level: first safari

Exceptional safari tour operator offering a first class service for a once in a lifetime experience.
5/5

The safari itself was beyond our expectations. Hussein was a great driver, guide and good company for the full 5 days of the safari. His knowledge on everything from the parks, the wildlife and the local community was great and made our safari very interesting and knowledgeable as well as exciting seeing all the animals. Our safari covered 4 national parks, Tarangire, Ngorongoro Crater, Serengeti and Lake Manyara. We loved each of the parks individually as they are so different in terms of landscape, however our personal favourite was the Serengeti. We managed to see a lot of the wildlife and all but the leopard in terms of the Big 5. This wasn’t for the want of trying from Hussein, however. We expected to see various animals with the highlight being the lions. We must have seen between 20-30 lions which was incredible. Overall we could not recommend Serengeti Smile more as a company to provide a once in a lifetime safari. Big thanks in particular to Hussein for making our trip so special!

Fadiya   –  
Saudi Arabia SA
Visited: July 2025 Reviewed: Jul 7, 2025

Email Fadiya  |  20-35 years of age  |  Experience level: first safari

Extremely organized and a very good company!
5/5

Incredibly helpful and amazing team! Godian from head office and our incredible guide Deo who drove us everywhere! Really appreciate his time and enthusiasm and energy very supportive and I highly recommend anyone going on a safari for the first time with him. We got to see almost every single animal we came to see because he took the hard and long routes just for us. Loved everything about this experience and the reasonable pricing.

Rehan   –  
United Kingdom UK
Visited: July 2025 Reviewed: Jul 23, 2025

Email Rehan  |  35-50 years of age  |  Experience level: first safari

Great Safari, Great guide, Great agent, Great Organisation
5/5

The Serengeti certainly lived up to its reputation and Deo, our guide, from Serengeti Smile made sure we got the most out of it and always had a smile throughout the safari.

I booked this safari with Baraka. He was patient and informative. After the safari, because I was so impressed with their reliability, communication, organisation, 5 day safari, jeep, guide, accomodation, food etc, I used them to book our airport transfer and a trip to the waterfalls and hot springs.

I booked a mid range 5 day safari for my family, adults and 3 teenage boys, starting in Tarangire, followed by 2 nights in Serengeti, then Ngorongoro and finished up with Lake Manyara. This was our first safari and we wer absolutely blown away. As a testament to how good it was, none of the 3 teenage boys used their phones throughout the safari apart from in the evenings to view the photos and videos and to share it with their friends. Deo was amazing at finding all the animals and he always managed to position the jeep in the best position. He was kind and patient and struck a good rapport with the boys and whole family. Its really important that you have a nice guide, because you are with each other pretty much from 7-7 every day! and we felt very comfortable with Deo.

We managed to see all the big 5 including the very rare Leopard and Rhino and not only that, we saw them in action. We saw a leopard sleeping in the tree with a kill perched higher up. We were lucky enough to see the leopard wake up, climb the tree and eat the kill! We also saw elephants knocking down trees. We also saw a lioness feeding and playing with her cubs. The highlight was when we were driving home to our accomodation in the Serengeti, it was late and the sun had just set so no-one else was around, and Deo spotted Zebras...he slowed down to show us and the spotted a zebra lying down roadside directly next to the jeep. We panned to the right and a lioness was there, eating its prey which itnhad probably caught 30mins before. Under the supervision of Deo, who was ready and waiting to close it if necessary, I opened the jeep roof and had a stare down with the lioness and then watched her devour her prey. We were literally right next to it and you can even hear the crunching in the video footage. It was absolutely amazing.

If, like me, you were

- debating whether its worth going on safari, having been on safari now, I can tell you... without a doubt its worth it. You will have many unforgettable moments. I think we were extra lucky but even if you dont see the animals in action, you have many memorable moments.

- If you were cautious about the tour agents, don't be...Serengeti Smile was amazing

- if you were debating 1 night or 2 in serengeti...do 2, its worh it...sleeping in the Serengeti is great. We heard a lioness roaring in the night. We woke up in the morning to see gazelles and Zebras migrating. The accomodation was sensational and although we we're slightly unlucky because hot water was not quite working, none of us minded becaue food, hospitality and accomodation was great.

- if you were debating whether to do a shared or private safari, id definitely recommend private so you can be yourselves and spread out in the jeep as well

- if you were debating 4 or 5 days, I think either is fine. We had already seen all the key animals by the end of day 4, but we were lucky

- its nice to do different parks, because it mixes up the scenery and landscape and environment. Id recommend dropping lake Manyara or doing it first (not last) ... whilst its ok and you do see a few key animals like Zebras, giraffes, elephants...having been spoilt with an abundance of them in the Serengeti, it's a bit of an anti climax. Fine for day 1 but not the most exciting on day 5.

Overall, highly recommended safari and agent (Baraka) and guide (Deo)

Average User Rating
5.0/5
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