Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $2,775 to $20,814 per person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Angela | 65+ years of age | Experience level: 2-5 safaris
Serengeti Smile is a winner!!!
Tanzania has always been in our bucket list and certainly did not disappoint. We booked a 10-day safari/beach holiday with Serengeti Smile. Albert arranged the whole trip from arrival In Kilimanjaro and departure from Zanzibar and everything in between. Bookings and confirmation were all done via WhatsApp. Accommodations were excellent—we especially liked SafariCamp View in Serengeti. Our guide Baraka was not only knowledgeable but so affable. We enjoyed every minute of our safari. We highly recommend Serengeti Smile.
Email Loretta Watt | 65+ years of age | Experience level: 2-5 safaris
Frank was efficient, k owledgea Le and available to deal with all our needs.
Frank was efficient in every sense of the word while organising every aspect of our tour. We cannot recommend him highly enough.
We also highly recommend Ayubu as our guide and driver. He drives extremely well, has an amazing eye for finding animals and was able to answer every question informatively. He is also the loveliest young man.
CH
Email Nicole | 35-50 years of age | Experience level: first safari
Full service, great guide unforgettable experience
No complaints at all
We had a wonderful time in Tansania
Thanks to Deo our guide
Email James | 20-35 years of age | Experience level: first safari
Once in a lifetime experience
We spent 4 days with Serengeti smile and couldn't have wished for a better safari.
Our guide John was simply wonderful. He was knowledgeable, funny, accommodating and seemed to have a sixth sense for spotting wildlife.
We were spoilt with the amount of animals we saw, each day surpassing the last.
Frank, who helped organise our trip was so helpful in sorting out our itinerary and dealing with our every whim.
If you're looking for a company to safari with, you found it.
Email Andre | 20-35 years of age | Experience level: first safari
Exceptional experience, expectations exceeded
After searching for different safari companies, Serengeti Smile was the one we picked due to best offer and excellent reviewed online. And we could not have choose better. From the very beggining communication and booking have been quick and easy, we booked this experience 1 year in advance with no problems. They are always on WhatsApp ready to reply to any questions. Then from arrival to the airport to the end of the safari everything was perfect. Our guide Gama, a.k.a. Minister of Serengeti (and he really is, he knows wildlife better than anyone) was amazing from the very start. Always giving us useful explanations and always making sure the safari journey was going as we would like to. We were able to see every single animal, including the big 5. Cheetah was difficult to spot and was the only animal left to see after few days of safari, but thanks to the knowledge and experience of our guide we were able to spot not 1 but 4 cheetahs after his search! We were also able to see The migration of wildebeest crossing the river which was one of the most amazing things we have ever witnessed. Accommodation was always nice, and being able to sleep in tents in the middle of the savannah listening to animals at night was something out of this world. No negative points to comment on, Serengeti Smile allowed us to have the best experience of our lifes! AMAZING!
CN
Email Roger | 20-35 years of age | Experience level: first safari
amazing experience with John, who knows every animal and plant, and see everything we wished for
John from Serengeti Smile gave us an amazing 8-day safari experience in Tarangire, Serengeti and Ngorongoro, we have seen everything we wished for, including a massive Mara river crossing, lion hunting on the front row, cheetah, rihino and so much more!
PL
Email Kasia | 35-50 years of age | Experience level: 2-5 safaris
Great experience with Serengeti Smile and our guide Champion!
We spent a wonderful time with our guide Champion, who is not only a super expert in tracking animals but also easily navigates the difficult, bumpy roads of Tanzania's National Parks. We felt taken care of by him all the time. We saw not only The Big Five but also many wonderful birds! Tanzania’s nature is amazing. An overnight stay in the Serengeti Park is a wonderful experience. The accommodations offered by Serengeti Smile exceeded our expectations. It was great and it's a pity it was only 5 days :)
Email Toni | 50-65 years of age | Experience level: first safari
Reliable and responsive.
We were a bit nervous about using a recently-established company, especially as pricing was competitive and some reviews weren't convincing. We got back from our holiday yesterday and I thoroughly recommend Serengeti Smile; it was the holiday of a lifetime.
Albert responded to our 59 questions promptly and politely! Requested changes to our itinerary were incorporated without fuss.
Our safari guide, Kisali, was knowledgeable, good-humoured, punctual and responsive. If he didn't know something, he would find out. Kisali was a great driver, not something I'd really thought about in advance but I was very glad of it as some guides from other companies did not seem to be so. Kisali knew the landscapes and roads like the back of his hand. Impressive since we covered hundreds of miles, from Arusha, through Tarangire, Central Serengeti, up to Northern Serengeti and the Mara River crossing and all the way back through Ngorongoro Crater to Dar Es Salaam.
Food was fantastic; we loved all the accommodation.
After our safari, we spent a few days in Zanzibar. Guides, drivers, hotels- everything happened on time and was great.
Well done, Serengeti Smile.
DE
Email Michael K. | 50-65 years of age | Experience level: first safari
Professional safari operator who organised a tour for us according to our wishes at a good price
The owner (Albert) communicates very quickly and obligingly on every request and at almost any time of the day or night.
We made a five-day safari (four nights) in the middle range with Serengeti North, Serengeti Central and Lake Manyara NP.
As time was short we opted for an early morning flight from Arusha to Serengeti North, so that the safari could start in the Serengeti just one hour after take-off from Arusha. Including the flight, the package was available for US$ 2,080 per person for three travellers. That was unrivalled value for money.
As mid-range accommodation was no longer available, there was an upgrade to the luxury segment for one night at the expense of the operator. Money transfers from Germany, which we still arranged from Tanzania (from Zanzibar), arrived at the organiser in two days.
The guide (Baraka) arranged by Serengeti-Smile was not only friendly and personable, but also had great knowledge and an excellent sense of tracking down the entire animal spectrum (including the Big Five). We were also lucky enough to witness the great migration from an impressively close distance.
Email Li from Nothern Virgina | 50-65 years of age | Experience level: over 5 safaris
Excellent trip
Serengeti Smile customized our trip to fit in the short time (three days) we have and adjusted the trip within constraints to accommodate the delayed flights of our group members from the U.S. due to the weather condition. It is very responsible and did everything they can to accommodate us. Our guide Gama Said did a great job to show us the wonderful wild animals in Tarangire. We liked very much the camp Tarangire Safari Lodge. Perched by a cliff, it provides a breathtaking panorama view of the valley and Tarangire river. It is also close to safari drive.