Some of the Cedarberg Africa team in South Africa
Cedarberg Africa
- Located In:
-
United Kingdom
- Size:
- 5-10 employees (Founded in 1995)
- Member Of:
- ATOL, SATSA, ABTA & AITO
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $3,472 to $13,887 per person per day (MXN, excl. int'l flights)
Reviews
Email Diana | 50-65 years of age | Experience level: first safari
Unforgettable family adventure through Cape Town and the Sabi Sand Savanna Private Game Reserve
Our trip to South Africa was flawless and the vacation of a lifetime! Cedarberg African Travel was a delight to work with each step of the way as they initially listened to our wishes and then designed a holiday around our active family. Milandi and the Cedarberg team not only planned each detail but also gave us helpful tips in advance to help us prepare for our holiday. Once in SA, there was never a need to contact Cedarberg because each day's activities went off without a hitch. We started with the Cape peninsula tour, then the hike up Table Mountain followed by the Cape wine area. We then flew to the Savanna private game reserve for an unforgettable experience. We highly recommend Cedarberg and will certainly be passing their name on to our friends. While the entire holiday was memorable, our favorite has to be the safari at Savanna. The game drives with Neil and Julius are forever in our memory and will stay a part of our dreams. The encounters with the leopards, lions, elephants and all the animals changed how we see the world and our responsibility to care for our environment. The accommodation, meals and service at Savanna was first class. The small number of guests allowed for a friendly and family-like quality. Also, the hike with Jeremy of AWOL tours was superb. He gave us a choice of hikes but challenged us to do the more difficult hike with some "scrambling" up the rocks. He was there at every turn to compliment, encourage or coax us up the mountain. He even prepared a lactose-free lunch for my husband. The weather was outstanding and Jeremy even spotted a caracal (which must be rare from the excitement on his face). The order of the trip, starting in Cape Town and ending on safari, was perfect as it took us a day or so to wrap our heads around being in Africa. We happily endorse Cedarberg Travel and will be recommending them to all our friends.
Excellent friendly service, good knowledge and super organisation. Recommended.
Mari at Cedarburg was such a pleasure to deal with. Nothing was too much trouble - flexibility is clearly second nature to this team.We booked very late at one of the busiest times of the year so availability was limited. Cedarburg managed to find us two super lodges. We asked for horseback safari and spent two nights in Ants Hill in the Waterburg which totally surpassed our expectations. What an unforgettable experience. From there we drove (in the hire car Mari booked) half way to our next lodge. Our overnight stay was fine however not up to the standard its marketing promised. We ended our week at Kambaku Safari Lodge in the Timbavati - part of the greater Kruger National park. Another superb experience. Fabulous big five sightings, family oriented camp knowledgeable and charming staff.
Email Louise | 65+ years of age | Experience level: 2-5 safaris
Wonderful, varied experience with one of the best guides we've ever encountered.
Cedarberg provided prompt, personalized service from beginning to end. Our Namibia safari far exceeded our expectations.
Email Kerry Maxwell | 50-65 years of age | Experience level: over 5 safaris
Stress free and well planned tours which catered specifically for our needs. Variety of locations.
Communications via email and online payments made bookings and arrangements very easy.
Documentation and necessary paperwork managed well. Attention to detail was amazing and allowed us to look forward to the trip without too many worries.
Safari was just what we wanted. Not too expensive and small, family owned lodges.
Can highly recommend Cedarberg Travel. 2016 will be my fourth trip planned using the company.
Email Margaret S | 50-65 years of age | Experience level: 2-5 safaris
Absolutely wonderful Experience!
This is the second time i have Traveled with Cedarburg, i would never travel through Africa with any other company, and i am from Australia.We were looked after and had the time of our Lives. Mari always kept in Constant communication with us at all times .She made sure we were looked after and we were spoilt!. We never had any problems at all.The drivers and tours we did through Zimbabwe, Namibia and Kruger, made it very memorable.
I was so impressed i took friends back with me this time, and they had such a wonderful time, they want to go back.
All i can say is Thank you to Mari and her team at Cedarburg for taking such good care of us! what a great time we had, well be back!
Email Dawn | 35-50 years of age | Experience level: first safari
Wonderful, customized itinerary, and excellent service.
My husband and I traveled to Botswana, Victoria Falls in Zimbabwe, and South Africa in August of 2015. We worked with Mari at Cedarberg Travel and she helped make our trip everything we'd hoped for. Mari was very knowledgeable and paid attention to what we wanted out of our trip. It was the experience of a life time, and the advice and service we got from Mari at Cedarberg made it happen.
I lost trust in Cedarberg before the trip even started
I am a Luxury Travel Advisor in Canada and personally spend 90 days in S Africa every year. I have traveled to 100+ countries and l just love S Africa and all it has to offer. I worked with Cedarberg to arrange a trip for 3 couples, Golf, Kruger, Cape town and the Garden Route. I found the agent I worked with to be very difficult and lost trust during the planning stages. My clients are very important so I was very concerned with the supplier that I selected for their trip. In general their trip was good however there was a big lack of communication, overcharges and hotel downgrades which was never communicated to me until I met with my clients on the last week of their trip. My clients finished their trip and it took me 2 months to finally have Cedarberg refund the clients for the hotel downgrades which was over $600. In 20+ year of selling luxury travel I have never had such a difficult time with a supplier.
Reply from Cedarberg Africa
Posted on Jun 9, 2026Thank you for taking the time to share your feedback. I am very sorry that this booking did not meet the standard of communication and smooth service that you, your clients, and we ourselves would expect from Cedarberg Africa. We have been in operation for over 30 years and we have never had a bad review this this, so we take it very seriously.
I have reviewed the file personally and accept that some aspects of the handling of this booking should have been better, particularly around email communication and follow-up with you, the travel advisor. As owner of the company, I take full responsibility for that.
I am glad to understand that the clients enjoyed much of their trip, but I fully appreciate that the planning and post-trip refund payment caused frustration for you as their advisor. That is not the experience we want any travel agent partner to have.
There were several factors involved in the final refund amount, including an initial overpayment on the part of the client, last minute changes to golf arrangements, and one hotel change where we accept that we should have handled matters better. We had agreed that the initial refund would be after the client had travelled, just in case there were other last minute changes. However, regardless of the breakdown, the process took longer than it should have, and I am sorry for that.
We have taken this seriously and have reviewed internally what should have been handled differently, especially around clearer communication. I am sorry that your experience with us was disappointing, and I appreciate the opportunity to learn from it. I have sent an email to you privately as well.
All the best, Kate of Cedarberg Africa