Reviews

Sort By: Date Most Helpful Rating 11-20 of 39 Reviews
Gazza   –  
United Kingdom UK
Visited: November 2014 Reviewed: Nov 20, 2014

Email Gazza  |  50-65 years of age  |  Experience level: first safari

Magical Mara Memories
5/5

Somak delivered on everything they said would happen. Not having used Somak before we were naturally nervous about all the arrangements that were made for our trip.

Worry not. Not only did everything run like clockwork but from the advice given from the outse t and the warm welcome we received from everyone along the way I would certainly be re commending them to family and friends.

Our tour guide on Safari (Kerore) was fantastic and knowing that we were hungry to see the big 5 he spent many hours with us to make sure our dream was fulfilled.

The camp itself (Ashnil Mara) was the perfect setting and the staff who run it are amongst some of the nicest people I have ever come across. They even arranged a special Masai song and dance on the evening of our 25th wedding anniversary - a magical memory.

We shall be back to both Somak and the wonderful world of Safari!



Rosey   –  
United Kingdom UK
Visited: September 2014 Reviewed: Nov 24, 2014

Email Rosey  |  50-65 years of age  |  Experience level: first safari

Fantastic Service
5/5

We had the best service from all the staff at Somak. We were given really good advice to help us choose an itinerary to suit our needs. The staff in Narobi were all really helpful, our transfers were very efficient. We did a fly safari so didn't use their guides. On our last day we spent time at the head office, where they gave us a lovely lunch and we had time to relax, sleep, catch up on emails etc. we then had a nice shower so we were refreshed before our transfer to the airport. We wouldn't hesitate to recommend them to anyone wishing to go on a holiday of a lifetime.

susannah   –  
United Kingdom UK
Visited: September 2014 Reviewed: Dec 10, 2014

65+ years of age  |  Experience level: first safari

An interesting and well-organised package, with one major flaw in our arrival transfer arrangements
4/5

On the whole a fascinating insight into a country new to us. Generally well thought out and well packaged, with some excellent interactions with African staff. Knowledgeable and amenable safari guide. Transfer arrangements to the isolated Sadaani National Park need review and amendment. Accommodation location, facilities and food were excellent both in Sadaani and on Zanzibar.

Balbir   –  
United Kingdom UK
Visited: November 2015 Reviewed: Dec 22, 2015

Email Balbir

Excellent service throughout
5/5

My wife and I would like to express our appreciation and thanks for what we consider to have been the holiday of our lifetime! The whole experience was delightful - your representatives were excellent as were the various Lodges where we stayed during our Safari. Our driver, could not have been more helpful - providing us with innumerable opportunities for our cameras. Altogether, it was a really wonderful holiday and with many thanks to Somak!

Ian Hyman   –  
United Kingdom UK
Visited: December 2015 Reviewed: Jan 2, 2016

Email Ian Hyman  |  50-65 years of age  |  Experience level: first safari

The journey of a lifetime
5/5

This was my first safari in northern Tanzania followed by a beach resort in Zanzibar . I found Somak extremely helpful in answering numerous questions during and after the booking process . The ground handling was seamless and very professional. Our guide Omari was entertaining, knowledgeable and an excellent driver. Besides the safari praise must also so to the Arusha Coffee Lodge which has magnificent accommodation and a great chef. Breezes hotel in Zanzibar is also to a very high standard all the staff were amazing particularly David in water sports and Romey in operations

Scott Woods   –  
New Zealand NZ
Visited: July 2018 Reviewed: Jul 31, 2018

Email Scott Woods  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Guide & Safari who worked with our family well.
5/5

Our trip was booked by an agent and Somak handled the Kenyan part of the tour for us. Our driver David, was excellent and friendly. His knowledge of the Maasai Mara was excellent and he took the time to work out any birds we saw that he was unsure of the names of.

Made our Kenya Safari a real pleasure for our family.

Roger D   –  
United Kingdom UK
Visited: October 2018 Reviewed: Oct 30, 2018

Email Roger D  |  65+ years of age  |  Experience level: 2-5 safaris

Unbeatable.
5/5

This safari was arranged by Just You holidays so I have no idea of the ease of booking or cost. However the weeks safari was excellent covering the Amboseli National Park, Aberdare Highlands, Lake Nakuru and the Masai Mara. Well organised with plenty of game drives both early morning and late afternoon. Our driver, Gilbert, was the best, uncannily spotting animals when driving on tricky terrain and full of knowledge.

Annette   –  
United Kingdom UK
Visited: August 2019 Reviewed: Oct 15, 2019

Email Annette  |  50-65 years of age  |  Experience level: first safari

5 star trip
5/5

There were 5 adults on our family trip. We had a 5 day safari followed by a beach stay in Mombasa. It was perfect from start to finish. People were friendly. Food was great. What made our trip was our brilliant driver Zodack who we called Z. His knowledge of the Safari and animals was excellent. Would highly recommend this company.

Gdog48   –  
United Kingdom UK
Visited: September 2019 Reviewed: Oct 15, 2019

Email Gdog48  |  50-65 years of age  |  Experience level: first safari

Wonderful
5/5

Ken our driver picked us up from airport taking us to the office for a great briefing on what to expect we where not disappointed Ken was great his knowledge of birds animals and culture superb we started at aberdare with worthog baboons in the garden then to sambua seeing wild dogs at a kill along with 3 leopard sightings bird life lions elephants on to mountain lodge more superb elephant hyena sightings then on to masa mara for more wonderful animal sightings.the kenyan massage was wonderful wont be the same when they tarmac to masa mara.ken always a great ambassador for the company and Kenya

Michael   –  
Ireland IE
Visited: November 2022 Reviewed: Nov 6, 2022

Email Michael  |  20-35 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Michael and not that of SafariBookings.
Terrible customer service
1/5

Our visa arrangements were mismanaged and we were offered no recourse when we weren't allowed on our flight. Terrible company and really rude people.

Reply from Somak Holidays
Reply from Somak Holidays
Posted on Feb 3, 2023

This client was booked to travel to Kenya with us on 05 Nov 22 and he and his wife turned up at the airport without a visa to travel to Kenya even though we had told him. We tell all our clients: 'It is the responsibility of all passengers to ensure that they hold the correct and valid travel documents, including visas for all countries to be visited. Failure to do so may result in your intended travel being curtailed or terminated, and we will not accept liability for your loss in such circumstances.'

In Somak's 55 year history Michael and his wife are only two passengers that have arrived at the check-in desk without a visa.

Average User Rating
4.2/5
Rating Breakdown
  • 5 star 30
  • 4 star 4
  • 3 star 0
  • 2 star 2
  • 1 star 3
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