Reviews

Sort By: Date Most Helpful 41-50 of 158 Reviews
Doris   –  
Kenya KE
Visited: April 2015 Reviewed: Apr 6, 2015

20-35 years of age  |  Experience level: over 5 safaris

Total Guarantee above expectations
5/5

My personal experience with Bigtime is nothing short of excellent in all aspects, they're very efficient and reliable and professional. The guide/driver we used ie Stanley was extremely great. I'd use Bigtime any other day to whatever safari destination no doubt

Winnie   –  
China CN
Visited: August 2014 Reviewed: Feb 24, 2015

Email Winnie  |  20-35 years of age  |  Experience level: first safari

Wonderful experience beyond my expectations that almost felt like being LIVE in National Geographic.
5/5

If I was to give a title to the whole experience, I would call it "Arrival Before Departure". Sounds vague, does it? Well, at least I will try defend the title by narrating my experience.
To some extent I felt like I was already at the national park and yet I had just gone for the safari bookings at Big Time Safaris Ltd. The friendly atmosphere created in the not so big office was just the beginning of the whole adventure. And soon the D-day was here... but wait, did they call to confirm how far we were? Oh yes they did. This was going to be one of the best moments of my life. My Honey moon. I had indeed arrived to my destination even before departure.
And for some moment, while waiting for the other tourists to arrive, since all the people we were to travel with had already arrived, I kept wondering if this was worth it. Would it meet my expectations? Would it be that I was looking for something that I couldn't find.. you know.. like looking for a needle in a haystack? Well, the answers to my questions started flowing promptly like the waters in River Mara immediately the driver who happened to be the tour guide showed up and our journey began. He was so friendly and knowledgeable that it felt like were already at that wonderful scenery that was was well described during our conversations.
Although it was a long journey, it didn't feel like it maybe because the transport van was spacious and not normal. By that I mean it did not feel like it does when one travels in a public transport, the feeling of rough roads, bumps e.t.c.
And finally the most awaited moment arrived. Late in the evening, when the sky had opened to let loose tiny droplets otherwise known as drizzles, we were there, at the camping site. Surprised? Don't worry I was too at first. But then before the twinkle of an eye, I just confirmed that i needed not be troubled. I also realized that one does not need to marry a prince for them to become a princess, ceteris paribus.
Warm welcome, wonderful food prepared by the management at the camping site and the number of people I saw there, families, friends, tourists, all visiting the place for different reasons was just amazing. And as if that wasn't all, I entered the tent that my hubby and I were to camp in and i was really astonished. Has anyone seen a tent with this wonderfully set/made bed, restroom, with shower... just try to picture an hotel room. I had gone camping once in my life but no time had I ever seen such thing. Maybe it wouldn't surprise you but for me, I was. And one of the craziest experience I remember while in the tent was when i was trying to have this warm, me-time shower when this ice-cold water was released from the shower-head and I stood there frozen like a statue. But that was before we called the management who helped us turn the heater on.
Am sure all of us want to hear the Game drive part. Well, here it comes. I know most of us have watched National Geo on their TV sets. Allow me to say that during the whole experience, It felt like being there. With all the wild animals being in the open and not in closed cages and the best experience ever...I saw one of the 8 wonders of the world...you heard me right...WILDEBEEST MIGRATION.
Need I say more? I don't think so. All I can add is that it really felt sad when my tour days were over. But do not forget that that I had arrived even before departure and so this should not be an issue to me.
My appreciation to the Big Times Safaris Ltd crew, the Mara rangers and management at the camping site. You indeed made my Honeymoon the Best it could ever be.

Natsuko Visited: April 2014 Reviewed: Apr 23, 2014

The best holiday ever!
5/5

big time safari had a very quick response and offered us great services. also the price was really reasonable. i would love to join the tour again:)

Erino   –  
Japan JP
Visited: March 2014 Reviewed: Mar 15, 2014

20-35 years of age  |  Experience level: first safari

Very nice tour :)
5/5

I booked this tour by e-mail. The person in charge of tour replied soon, and she was very kind.
Though I asked many questions,she answered correctly and what she wrote was actually correct.
The tour is great. I could see more animals that I had imagined.
I could see BIG5 all!!
The Driver(joseph) was kind and reliable. He found many animals, and told me that, so I didn't miss animals that I wanted see:)
Tent is confortable. There is mosquito net. And food is good as well.
The tour cost is very nice!!
I'm surprised that tour quality is so nice, but cost is cheap.So, I could go to safari though I'm student.
And boat safari was exciting ;) I could see many birds and rhinoceroses.
I joined bigtimesafari tour for 4days.The time passed by in a blink of an eye.
I have never such an great experience ever. I'm so glad.
Especially, special thanks for Martha and Joeph. Because of you, I think I could enjoy and have a safe trip.
Before going to kenya I was worry a little bit, but I was wrong. There is big nature.I relaxed too ;)
The nairobi city was not safety maybe, but this company is very safety and kind!
I want to join another tour of bigtimesafari someday. Thanks.

Hyunae   –  
South Korea KR
Visited: January 2023 Reviewed: Jan 28, 2023

Email Hyunae  |  20-35 years of age  |  Experience level: first safari

Good
5/5

I enyoyed the safari with clinton he was a good guide and i recomend him and this tour company

Sanja Sipka   –  
Serbia RS
Visited: January 2023 Reviewed: Jan 14, 2023

Email Sanja Sipka  |  50-65 years of age  |  Experience level: first safari

Incredible experience with amazing team. It was PERFECT.
5/5

All the drivers were so commited to reach the goal-to fing the big 5. Drivers gave us plenty of information about animals and Kenyan culture. They were available in every moment, and also going on safari with them was really funny. I highly recomend this trip and safari with these people, i will probably go again.

Anne   –  
France FR
Visited: June 2022 Reviewed: Jul 23, 2022

Email Anne  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing trip
5/5

I did the 11-days Kenya Tanzania safari. It was a great experience, we saw lots and lots of animals. The hardest was to go back home. We followed the scheduled program. Steve was helpfull and always available (7/7) for any questions before AND during the safari. I choosed the budget safari but do not regret it at all. It totally met my expectations. Accommodation and food were ok for the money spent. Some comments online about the camps are a bit exaggerated :)

Agnia   –  
Russia RU
Visited: January 2022 Reviewed: Jan 10, 2022

Email Agnia  |  20-35 years of age  |  Experience level: first safari

Excellent management and decent price
5/5

I was trying to book safari over safaribooking and sent 5 requests. Steve was the one (and actually the only) who wrote me at Whatsapp, answering all of my questions.
Our flight from Cairo to Nairobi was delayed so, first, I change a day of safari without any extra fees and later, being late on arrival, was taken by driver straight to the group which had already left the town by the time of my arrival.
All this time Steve was there, on the phone, helping and supporting.
The safari was amazing, we saw 4/5 of the "big 5" (bad season for rhino). Our driver and guide, Max, is extremely professional. He's doing safari for the last 15 years so basically knows everything about everything. Every single question we asked was answered straight and fully.
The accomodations and the food aren't chic. Don't expect 5 star camp neither Micheline star restaurant, but the camp staff is absolutely charming.
Anyways it was extremely great and I enjoyed every single moment!

Angela   –  
United States US
Visited: October 2021 Reviewed: Oct 14, 2021

Email Angela  |  35-50 years of age  |  Experience level: first safari

Well Organized
5/5

Steve in the office was great to work with. I emailed him a billion times and he was always quick to respond to any question I had. He made the booking process user friendly. I travel a lot on my own and for work and so I know a bit about how to go about things, but just having that extra help and info about a place I had never been to from Steve made my experience that much better.

Our guide Gibson was awesome. He made sure we saw everything, the Big 5...well technically I spotted one of the five. LOL. It was easy going from place to place. It felt like I had a knowledgeable bodyguard with me the whole time as he is over 6ft tall. Not that we needed a bodyguard, everyone was pretty nice.

There were a few things that I personally didn't really like doing, but I am sure for some they would enjoy it. Those things were the little shops when you stop to use the washroom, I didn't want to buy any trinkets and I felt rude if I didn't. Or the ladies trying to sell you things at the gate into the reserves,
The other was the boat ride in Lake Naivasha. It just wasn't my thing, so to pay the extra money for it wasn't worth it for me. But again some people might love it. I am glad I experienced it, but I probably wouldn't do it again (the boat ride, not the safari, I would definitely do the safari again).

The things I listed above are such a small like 3% of the 97% awesomeness of the trip. I would recommend Bigtime Safaris Ltd to my friends. I hope you have a great experience and get to enjoy Kenya.

Thank you again to Steve and Gibson for a memorable trip.

Robin from California   –  
United States US
Visited: September 2021 Reviewed: Oct 7, 2021

Email Robin from California  |  50-65 years of age  |  Experience level: first safari

Best trip of my life! The people! The animals! The culture! Fantastic!
5/5

From start to finish- amazing! Martha answered all my questions and was always available. Everything was outstanding. Service was great!!! The value for the money was excellent. The tour was fantastic. Every person I encountered went out of their way to make my time in Kenya excellent. Words cannot describe how fantastic the trip was. Eric,our guide, made our time together so much fun and he worked so hard to make sure we got the most out of our time together. I booked the 7 day tour and loved each place we went to. I am so glad I picked this company and have the pleasure meeting these new friends!

Average User Rating
4.2/5
Rating Breakdown
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  • 4 star 32
  • 3 star 1
  • 2 star 3
  • 1 star 8
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