Dominic the Director and Jacob Operations Manager
Kentau Safaris
- Offices In:
- Size:
- 1-5 employees (Founded in 2014)
- Tour Types:
- Custom mid-range tours that can start every day
- Destinations:
- Price Range:
- $4,303 to $11,188 per person per day (MXN, excl. int'l flights)
Reviews
PL
Email Joanna Bielanska | 50-65 years of age | Experience level: over 5 safaris
Family Safari
Before I booked the safari with Kentau Safari, I did thorough research and read many reviews. Since we were traveling with a child, I chose the most expensive option so that the accommodation, food, and car would be comfortable.
And that brings me to the car. The car sometimes barely drove. We even ended up in a repair shop with it, and the whole time we were worried we wouldn’t make it back. It had nothing to do with comfort. It was worn out, dirty, kept breaking down, and was very uncomfortable. The middle row of seats was broken, so we had to sit in a semi-reclined position the entire time, which on long distances was really poor and very uncomfortable.
As for the guide, Modi, he was okay. However, because of a bad decision he made, the car got stuck in the mud and instead of enjoying a full day of safari, we spent 4 hours stuck in the field and another 2 hours in a repair shop :( . On the positive side, he was kind and seemed to be trying his best.
I’m not someone who usually complains or writes negative comments. But I paid a lot for this safari, which was supposed to be the luxury option. The hotels were good and the food was fine, but the car situation completely ruined the comfort of the trip.
I’m writing this so that others first check and ask what kind of car they will actually be traveling in. I think the responsibility for what happened lies with the owner of Enta Safari (Dominic?), who should never have allowed a car in that condition to go on a safari trip.
Reply from Kentau Safaris
Posted on Mar 17, 2026Thank you for taking the time to share your feedback. We are truly sorry that parts of your safari experience did not meet the expectations you had for such a special trip with your family.
During the time of your visit, the region had experienced very heavy rains, which made some sections of the park particularly challenging to navigate. While the guide opted for a route intended to optimize wildlife viewing, the difficult terrain unfortunately caused the vehicle to get stuck. The recovery process then led to mechanical damage that required repairs, which resulted in the delays you experienced that day.
We sincerely regret the inconvenience this caused and understand how disappointing it must have been to lose valuable time during your safari. At the same time, we appreciate your kind comments about the guide and the accommodations, and we are glad that some aspects of the trip were still enjoyable.
At Kentau Safari, we place a very strong emphasis on the quality of both our vehicles and the overall guest experience. Feedback such as yours is taken seriously, and we use it to continuously review and improve our operations.
We have also reached out privately to apologize and discuss the matter further. Thank you again for sharing your experience, as it helps us ensure we continue improving the service we provide to our guests.
IT
Email Mario Scaletta | 50-65 years of age | Experience level: first safari
very responsive to all our requests
Kentau was very well organized and managed the daily schedule timely
Email Kate | 35-50 years of age | Experience level: 2-5 safaris
Professional
I had a great experience with Kentau Safaris. They were very communicative and professional, and fairly priced. The safari jeep and accommodation were both comfortable. I would recommend them.
CA
Email Caroline Massé | 35-50 years of age | Experience level: first safari
Excellent service offer by Dominic and by David, our fantastic guide, good prices.
Dominic was very helpful and always avalaible. He helped us with our e-visa for example. We loved the service offered by David, our second guide. He was so kind, calm, good listener. He took great care of us. We saw and learned so much with him during the games drive.
Good price for all that we got.
OM
Email Brit in Middle East | 35-50 years of age | Experience level: first safari
Great trip
Fun, enjoyable, loads of animals were seen and good knowledgeable drivers.
Better time management would of been appreciated..
Great experience l, just don’t try to do too much.
IT
Email Ale | 50-65 years of age | Experience level: 2-5 safaris
efficient, attentive, kind, responds immediately
Our tour in Kenya among 4 different parks had been great.
We had just problems with our accommodation in Amboseli park, but all the rest was perfect
IT
Email Sofia | 20-35 years of age | Experience level: first safari
Tailored Safari and wonderful experience
My boyfriend and I wrote to Dominic and his staff in an unhappy moment (we were having the worst time with another safari company). We were lucky enough that Dominic and his staff immediately answered us and saved our journey! He arranged a tailored safari with a private land cruiser and everything went perfectly! Dominic has been in contact with us everyday to check on us and make sure everything was good (really appreciated)! Definitely serious organisation and with great attention to the client’s needs!
The two tour guide we had, David for the Amboseli Park and Peter for Tsavo East were super! David’s passion for animals, in particolar, made our safari memorable
CA
Email Ramani | 65+ years of age | Experience level: first safari
Great. Very helpful and understanding. On time. Will recommend to others for sure.
Very reliable. Helped me to move from hotel to new hotel too.
Guide arrived on time. Excellent communication and service.
Probably we should have started early as given 6.00 am Stopped at a breakfast place but they were not ready and took time.
We only saw one lion resting and no leopards. The rest was good. Saw Giraffs , Rhinos, Zebras ,Impala's and buffaloes.
ES
Email Lamec | 20-35 years of age | Experience level: 2-5 safaris
Responsible Company
My colleagues and I summited Mt. Kenya via Chogoria organized by Kentau Safaris. It is something we had talked about but had never fully decided on how to go about it. We reached it out to several companies but eventually settled on Kentau Safaris to plan our hike. What impressed me most about them was their responsiveness and solutions to every challenge we brought up. They encouraged us and in our minds what had thought of a very complex adventure turned out to be fun. I appreciate the guide, Mr. Alex and Joseph our chef for taking care of us. We feel ready to attempt Mt. Kilimanjaro after the positive experience with Mt. Kenya.We will definitely use the services of Kentau.
DE
Email Peter | 20-35 years of age | Experience level: first safari
Extremely responsive and confidence inspiring leading to a great trip
I booked a very last minute tour (luckily it was the off season) and received very clear, responsive communication from Dominic. The trip started without an issue and went very smoothly the whole time. We were lucky to get Modi as our guide who did his best to make sure we saw the animals we were interested in and was very fun and interesting to talk with. I think for the price of the tour you are paying for an operator who is going to do his best to be prepared and ensure things go smoothly. The lodgings are nice and comfortable, but I have to say the night drive and the walking tour definitely stood out as cool unique things that I didn't see when looking at other options before booking. I think this operator does a good job trying to design tours that keep things interesting the whole time from a logistical standpoint (it is a lot of driving around after all).
