Jungleroam Safaris
- Office In:
- Size:
- 1-5 employees (Founded in 2020)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $1,730 to $6,920 per person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
DE
Email Patrick | 20-35 years of age | Experience level: first safari
Lovely nature and tour, but rather badly organized
Unfortunately I can't give a rating that is too well.
First of all, we booked this tour as it promised an early-morning gamedrive in Amboseli, which unfortunately did not happen. When reaching out to the office, they did not even apologize.
Moreover, the organization of the tour was rather bad. It always took forever dropping all the people of at the different camps, and the people were told super weird times for pickup. The next camp was not even 5 min away from ours, but they told them to be ready 20 min later than us. So no wonder that we then had to wait for 15 min at there camp.
Moreover, during our trip, basically all the people changed in between, so you always had new people join in.
Also the end was quite annonying, as everyone was brought to their hotel in Nairobi, instead of bringing everyone to the office first, and then bringing them to the hotels from there (as was done on the first day).
CN
Email chen | 35-50 years of age | Experience level: 2-5 safaris
This was my worst trip ever.
Problem 1: Communication breakdown. I repeatedly asked for two rooms when getting the quote, yet at payment I was told the price was wrong and I had to pay more. When I tried to talk to the boss, she was inflexible and refused to negotiate.
Problem 2: No credibility. An activity we had agreed on was cancelled when we arrived at the hotel; when I asked the boss, she simply said the contract was mis-written and refused to honor it, again with a hard-line attitude.
Problem 3: I understand it was a group tour, but the bus was packed to capacity and crammed with luggage, leaving no space to move or take decent photos— the travel experience was extremely poor.
Problem 4: The driver’s attitude was terrible. He wouldn’t allow photo stops; you could only stop where he thought it was okay— you weren’t allowed to suggest where you wanted to shoot.（this is real， we tried to ask him to stop so we can take photo ，and this is how he refuse us
When you tried to reason with the boss, she actually said, “Everyone else is fine—only you have a problem.” It’s simply unbelievable.
Full of unhappiness and regret
WARNING⚠️.There is a fake review in the comments section. We really felt that our vacation was ruined by Leroy en we think he is a fraud. He likes to talk on the phone while driving, and his driving habits are very rude and dangerous. You will feel your bones fall apart in the car. During the safari, he didn't work hard at all, just wanted to finish work early and drink beer all night. When driving, he basically went back and forth in the park in the wrong way and circled, wasting everyone's time. Very unprofessional. If he doesn't want to work, he should just quit! There are so many cockroaches in the car that you dare not sleep at all, otherwise the cockroaches will crawl into your eyes, nose and ears! Very bad experience! He will force a five-star review at the end of the project! It's ridiculous! I can only dare to post this review when my flight takes off! They also force Chinese people to tip $10 per person every day, but there is only poor service. It feels like being robbed. I don't want to come to Kenya again! They treat white people with respect like a master, and treat Chinese people like we owe them money，But the fact is that Chinese people pay more than white people. The service attitude is very poor and unfriendly. You can choose any company, but not this one.
CN
Email Jie | 20-35 years of age | Experience level: first safari
Nature is perfect, the guide ruined it
Avoid at all costs guide Francis! Not a single honest word comes out of his mouth, and his service attitude depends entirely on tips! On the first day at Masai Mara when we were still excited, we gave $10 for a half-day tour (total $60 for 6 people). Starting from the second day, he forced us to pay $10 per person daily, even threatening that he'd "doze off while driving" if tipped less. Even on non-safari days—like the 5-hour pure transfer from Masai Mara to Nakuru—he demanded $10 per person! During transfers between safari destinations, he deliberately parks tourists at souvenir shops. Though not forcing purchases, you'll just sit and wait if you don't shop. If unfortunately assigned Francis as your guide, remember: always pay tips all together at the very end.
DE
Email Erin | 20-35 years of age | Experience level: first safari
Mixed experience - really depends on your guide
I have to give a bit of a mixed review. I was on a group 4-day safari in Maasai Mara and Nakuru, which I booked specifically because it had good reviews.
For the first half of the trip, I had an amazing experience. My guide was Sir Charles and he gave us a lot of information about what we were seeing, scouted out where animals may be, and tried to get us the best views of everything. I think you really couldn't ask for more in a guide and the park itself really exceeded my expectations. I think we saw pretty much everything except a leopard and I had a lot of fun as well.
After Maasai Mara, I was the only one from the group not going back to Nairobi, so I was passed to another guide for the end of my trip in Nakuru. The other guide (Andrew) unfortunately did not seem to care much. He didn't give us any information and when we asked questions, only gave one-word answers. He was not looking for animals. If we wanted to see something, we had to spot it ourselves and then yell for him to stop. He also did not have water, which was supposed to be provided. He generally seemed to not care about our experience and the entire group was pretty upset. Still very cool to see rhinos and such, but it put a bit of a damper on the experience.
Overall, I think your experience really depends a lot on your guide, and it seems you have no control over this. I guess all these small companies are beneath one larger umbrella company and they pass customers around from vehicle to vehicle based on where each car is going. Overall, Maasai Mara is amazing, but I wish there was a bit more transparency about what we booked and who we would be with.
QA
Email Meeravali | 35-50 years of age | Experience level: first safari
Very good
Our safari experience with JungleRoam Safaris in Kenya was truly memorable and well organized from start to finish. The itinerary, accommodations, and overall arrangements were handled professionally, allowing us to fully enjoy the experience.
A special appreciation goes to our guide, Mr. Geeman, whose knowledge, wildlife tracking skills, and dedication helped us enjoy some incredible animal sightings. His efforts made a significant difference throughout the safari.
The hospitality at all three camps—Flair Camp, Amboseli Mountain View, and Wildnest Camp—was exceptional and truly next level. The staff were warm, attentive, and always willing to help, making us feel welcome throughout our stay.
Food quality varied between the camps. The food at Flair Camp was exceptionally good and one of the highlights of our stay. The food at Amboseli Mountain View and Wildnest Camp was average but satisfactory. Dinner arrangements overall were very good. The only area that could be improved is the packed lunch provided during excursions, which was quite basic compared to the otherwise excellent experience.
Overall, JungleRoam Safaris delivered an outstanding safari experience with excellent wildlife encounters, great hospitality, and lasting memories. We would happily recommend them to anyone planning a safari in Kenya.
SE
Email Mamma Maria | 50-65 years of age | Experience level: over 5 safaris
Excellent guide and tour deals. Office is hard to find in Nairobi.
We went on a 5 days/4 nights tour doing Masai Mara, Nakuru, Navaisha and Hells gate. Our guide, driver and animaltracker was Moses. Moses had all knowledge and skills that was needed and have a charming personality and makes your trip unforgetable. He does everything he can to locate all the animals and get the best angles for photos an close observations.
Improvement is the food in the hotels and lodges. For us it was almost the same menu everyday and we would love more western touch on the breakfast.
SE
Email Leo | under20 years of age | Experience level: first safari
Quick, informative and experianced
I belige the safari was excellent, i enyojed going in a group and think the guide was great. At the same time i was aware that we chose a budget safari, therefore the food was a repetitive and maybe not the best all days. The acommodation was fine
IN
Email Phani | 20-35 years of age | Experience level: first safari
Good communication and fair price with experienced guide
We recently booked a 7-day private safari covering the Masai Mara, Amboseli, and Lake Nakuru in a 4x4 Land Cruiser. From our very first inquiry, Chesi was incredibly transparent and did everything possible to accommodate our requests within our budget.
Because we booked everything online and paid only a small deposit upfront (with the balance due on day one), we were initially a bit skeptical. However, any doubts vanished the moment we arrived in Nairobi; Kevin escorted us to their physical office, which is clearly a bustling, legitimate operation with a large team.
Our guide, Albert, was absolutely exceptional, easily the best driver and guide we could have asked for. A great guide can make or break a trip, and Albert truly made ours. His animal-spotting skills and deep knowledge of wildlife are incredible; he managed to show us the Big Five, the Ugly Five, and even some of the Rare Five! Albert wisely reminded us that since we chose a private safari, we should take our time. Thanks to him, we enjoyed countless exclusive, peaceful moments with lions and elephants deep in the Mara and Amboseli, away from the crowds. He was an excellent planner, highly considerate, and strictly followed our agreed itinerary, balancing 8-hour full days with shorter half-days seamlessly.
The accommodations offered fit our budget perfectly and matched the descriptions exactly. We had cross-referenced them on Google and Booking.com beforehand, and they were just as promised.
If there is one area for minor improvement, it would be the pace of transit days. Out of the 7 days, we felt two weren't fully utilized. For example, on the final day, we had an 8-to-9-hour buffer to kill at the airport, and the transit day to Nakuru left us with 5 to 6 hours of downtime. While this was nice for resting, it could have been optimized with a small activity. This isn't a complaint, just a friendly tip for future travelers to double-check their itinerary gaps before locking it in. Overall, a fantastic experience!
OM
Email Asjad | 20-35 years of age | Experience level: first safari
Five Days of Adventure, Wildlife, and Lifetime Memories
Our Kenya safari with Jungle Roam Safari was truly an unforgettable experience from start to finish.
From the moment we arrived in Nairobi until the end of our journey, everything was well organized, smooth, and stress-free. The itinerary was well planned, allowing us to experience the beauty of Kenya’s wildlife, landscapes, and culture at a comfortable pace.
A special thank you goes to Tribon, who played a huge role in making this trip exceptional. His knowledge of the parks, wildlife, and local culture was impressive, and his ability to spot animals was remarkable. Thanks to his expertise, we were able to witness incredible wildlife encounters and capture amazing photographs throughout the safari. He was always professional, punctual, friendly, and willing to go the extra mile to ensure we had the best possible experience.
One thing worth mentioning is that the accommodations included in our package were budget accommodations, which was what we selected when booking the tour. For travelers looking for more luxurious lodging, higher-tier packages are available. We found the accommodations comfortable and suitable for the safari experience, and they offered good value for the package we chose.
One of the highlights of our trip was witnessing live hunting action inside the park, a truly rare and unforgettable experience that showcased nature at its most authentic. Another memorable moment was watching a cheetah roaring and yawning up close—a sight that made us appreciate the beauty and power of these incredible animals.
Every day brought new adventures and lasting memories, from the vast plains of the Masai Mara to the breathtaking wildlife encounters that exceeded our expectations.
We highly recommend Jungle Roam Safari to anyone planning a visit to Kenya. If you are fortunate enough to have Tribon as your guide, you are in excellent hands. Thank you for making our dream safari a reality and creating memories that will last a lifetime.
