Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 38
  • 4 star 1
  • 3 star 0
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 41 Reviews
Polina   –  
Russia RU
Visited: August 2025 Reviewed: Dec 8, 2025

Email Polina  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Polina and not that of SafariBookings.
Great guide, awesome management
2/5

In August 2025, we visited beautiful Kenya, booked a tour at Sumian safari, and were satisfied with the guide and the trip as a whole. However, the manager's job is terrible - for 6 months I have been waiting for a refund for the hotel (we booked a certain hotel, and on the day of arrival we were informed that it was cold and settled in a more budget hotel). I've been promised a "money transfer tomorrow" for 6 months.

Reply from Simian Safaris
Reply from Simian Safaris
Posted on Dec 16, 2025

Dear Polina,

Thank you for your feedback and for sharing your experience with Simian Safaris. We truly value our relationship with our customers and appreciate your patience.

We sincerely apologize for the delay in processing your refund. Please rest assured that we are actively working to resolve the issue, and your refund will be made as soon as possible.

We’re glad to hear you enjoyed your trip and your guide, and we appreciate your understanding as we finalize this matter.

Warm regards,
Dennis.
Simian Safaris.

Nicole Liyai   –  
Kenya KE
Visited: March 2026 Reviewed: Mar 26, 2026

Email Nicole Liyai

Excellent customer service
5/5

I enjoyed my tour at tsavo using Simani safaris it was worth it and affordable

Xuan   –  
Netherlands NL
Visited: June 2025 Reviewed: Jun 6, 2025

Email Xuan  |  20-35 years of age  |  Experience level: first safari

Life time experience, best agent ever
5/5

Julia is the best agent I could ever have, she’s so helpful and so patient. They not only give me the best deal, but also their patience and kindness. If I have any doubt, Julia helped me to fix immediately. And we have the best driver ever. Everyday safari, we’re having the sunset, and no matter what we asked, our driver Antonie always go to an extra mile for us. Because of their amazing work, I have the best experience ever. Asente sana🥰

Bernice   –  
Kenya KE
Visited: September 2025 Reviewed: Oct 16, 2025

Email Bernice  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

Perfect had an amazing time Nairobi National Park...it was fun ili enjoyed seeing the cheetah ,Lion,giraffe,

Diego   –  
Spain ES
Visited: November 2025 Reviewed: Nov 14, 2025

Email Diego  |  35-50 years of age  |  Experience level: first safari

Profesional company
5/5

Great experience with Simian Safaris — clear communication, reliable service, and excellent value. Joseph was our driver and he was an excellent driver. Highly recommended.

Steve Curtis   –  
United Kingdom UK
Visited: October 2025 Reviewed: Nov 14, 2025

Email Steve Curtis  |  50-65 years of age  |  Experience level: first safari

Great customer service, very responsive. Everything worked perfectly.
5/5

I couldn't be happier with the experience we received from Simian Safaris and I would recommend using them. Simian were able to offer us exactly the dates I required with exactly the right kind of tour of Kenya. The organised all the travel, including the taxis, which went very smoothly - we were picked up exactly as planned. They recommended an excellent hotel in Nairobi and arranged for our luggage to be brought there after the safari and they safely stored it during. They even went back to the hotel for us to collect something we had forgotten.

Simian offered helpful tips on what to bring and wear etc. The tour van (LandCruiser) was great, as was the guide/driver.

Elvis   –  
Kenya KE
Visited: December 2025 Reviewed: Dec 17, 2025

Email Elvis  |  20-35 years of age  |  Experience level: first safari

Fabulous
5/5

Great experience,accommodation & services.
Highly recommend Simian Safaris to anyone looking for a reliable and memorable adventure.

Emmanuel   –  
Ghana GH
Visited: December 2025 Reviewed: Jan 2, 2026

Email Emmanuel  |  20-35 years of age  |  Experience level: first safari

Phenomenal
5/5

This tour was nothing but amazing. The tour guides were exceptional in communication and went out of their way to give us the best experience possible. They were time conscious, patient and very accommodating. Their knowledge of the places and the history around the sites and animals was incredible. Their services exceeded our expectations. I would do this over and again and I will choose them every single time.

Victor   –  
Germany DE
Visited: November 2024 Reviewed: Nov 9, 2024

Email Victor  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Victor and not that of SafariBookings.
I recommend you don’t book with Simian Safaris
1/5

From our experience, Simian Safaris is not Safe!
We had the worst experience with a safari to Amboseli with this company. They made us first wait for half a day in a gas station waiting for the van.
They also promised a tour that, since the beginning, the driver said it was never planned, even though we paid more more for that specific tour. When we asked for a compensation or a refund, they stopped answering our calls. They even didn’t want to pay the driver for our way back to Nairobi (which was part of the deal and was paid) and THEY LEFT US ABANDONED IN THE NATIONAL PARK with no alternative to come back to the city. After making a lot of pressure from our side, the driver and the lodge, they ended up giving a solution, but our experience was obviously ruined.

Reply from Simian Safaris
Reply from Simian Safaris
Posted on Dec 10, 2024

Thank you for your detailed feedback. We're sorry to hear about the challenges you experienced with our services. Your concerns are very important to us, and we take them seriously.

We strive to provide personalized attention to all our clients, and we're sorry that you felt otherwise.
However, the lamentations indicated by Victor are vindictive. There is evidence to the effect that the expectations for a tour organized for him were met under the costs granted, as he successfully went for a game drive at Amboseli National Park, he wanted an additional day and night paid for by the company but was guided that would have only been possibly done at extra costs which were not factored in the initial plan for his tour.

Victor's review therefore does not represent a reflection of the services offered by the company.

Lorraine   –  
Kenya KE
Visited: December 2024 Reviewed: Dec 22, 2024

Email Lorraine  |  20-35 years of age  |  Experience level: first safari

Simian Safaris KE organised a Memorable Tsavo and Mombasa Nyali beach experience.
5/5

I cannot thank Simian Safaris enough for organizing such a seamless and unforgettable three-day trip from Nairobi to Tsavo and Mombasa. As someone who prefers to avoid the hassle of planning, I truly appreciated how the team took care of every detail, allowing me to fully immerse myself in the experience.

My journey began with a visit to Tsavo National Park, where I was lucky enough to witness the majestic elephants grazing freely in their natural habitat. Seeing them with their young ones was a heartwarming reminder of how deeply animals care for each other. The park’s breathtaking hills made for a perfect backdrop, and I couldn’t help but snap countless photos to capture the sheer beauty of it all. Kenya’s landscapes are truly unmatched.

The next stop was Nyali Beach in Mombasa, which, despite being busy due to the holiday season, was still the perfect destination to unwind. There’s simply no better way to experience Mombasa than by soaking in the sun and enjoying the inviting waves. I spent hours basking in the warmth and watching the sunset paint the sky in the most beautiful colors. In the evening, I headed to English Point Marina, where the live band was absolutely amazing. The carefully chosen songs, paired with the stunning beach views, created a magical atmosphere. The Christmas decorations added an extra touch of charm, especially the beautifully adorned Christmas tree. To top it off, the food experience was exceptional—everything I could have asked for and more.

On my final day, I ventured to English Point Marina Beach, which was a hidden gem. Unlike the busier Nyali Beach, this one was tranquil and pristine, offering a refreshing escape. As I walked along the shore, the view of Mombasa city across the water made it feel even more special. I joined the local boys playing football but couldn’t resist the call of the water. Swimming here was pure therapy, and I left feeling rejuvenated and completely at peace.

As a traveler who prefers not to deal with the stresses of planning, I’m grateful for how Simian Safaris made everything easy and enjoyable.
From their supportive customer service to the recommendations for places to visit, every moment was a highlight.
A big thank you to Simian Safaris for curating such a wonderful trip.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 38
  • 4 star 1
  • 3 star 0
  • 2 star 1
  • 1 star 1
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