Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 35
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 35 Reviews
Amanda   –  
United States US
Visited: February 2026 Reviewed: Mar 6, 2026

Email Amanda  |  50-65 years of age  |  Experience level: 2-5 safaris

The best customised safari experience we could have wanted.
5/5

The safari experience was wonderful. Our guide Charles was personable, knowledgeable, a safe driver and was respectful of the animals and the environment. We spent three nights in the Maasai Mara and one night at Lake Nakuru and passing back to Nairobi through Lake Naivasha. The wildlife was amazing. I couldn't believe the number and variety of animals we saw, which was thanks to Charles who was patient and persistent in the search. For bird lovers the boat ride on Lake Naivasha is a must.

The hotels we stayed at were very good. We stayed at Sarova Lodge in the Maasia Mara and Sopa Lodge in Nakuru. Both were excellent, great food which accommodated the game drives schedules. The rooms were very comfortable.

Henry arranged our trip, he was clear and responsive in communication. He was very flexible in adjusting to our priorities. He also gave extremely good advice in trip planning.

Sheila   –  
United States US
Visited: April 2026 Reviewed: Apr 14, 2026

Email Sheila  |  50-65 years of age  |  Experience level: 2-5 safaris

I definitely would recommend!
5/5

Review
I cannot say enough good things about our experience with Josero Tours and Safari in Kenya. All the planning was done remotely but phone calls and emails in response to our questions were very prompt and accommodating. We were met at the airport right on time by Mr. Henry and Mr. Charles even though our plane travel was delayed by a day.

All details of our trip were well in hand. Our transport took us straight to the Mara Triangle hotel, the Serena Mara Lodge, a 6.5 hour adventure through the countryside. Our hotel was 50 km inside the park gates on a hill overlooking a wide view of the savanna. Everything we could have needed was anticipated.

Our driver and safari guide for three days was Mr. Charles. He was knowledgeable and was able to locate and identify many animals in the 510 square kilometer park. We found zebra, wildebeest, warthog, gazelles, impalas and all kinds of variety of antelope. We found lionesses on the hunt as well as jackal, hyena and all manner of large and small birds. We even saw a male lion and lion cubs hidden under brush.

I definitely recommend a safari experience with Josero Tour and Safari!!

Dennis   –  
Netherlands NL
Visited: May 2026 Reviewed: May 28, 2026

Email Dennis  |  35-50 years of age  |  Experience level: first safari

A tour operator that gets things sorted quickly and makes booking easy.
5/5

We had an amazing experience with Josero Tours and Safaris. Communication was excellent throughout the trip — Judith checked in with us every evening to make sure everything had gone well and that we were happy with the experience.

Our driver was very professional, friendly, and reliable, and even lunch on the way back was included, which was a really nice touch. The service overall exceeded our expectations, especially our stay at Emayian Luxury Camp, where everything was outstanding.

Highly recommended for anyone looking for a well-organized safari with personal attention and excellent service.

Song   –  
United Arab Emirates AE
Visited: May 2026 Reviewed: Jun 9, 2026

Email Song  |  20-35 years of age  |  Experience level: first safari

Professional, reliable, and highly recommended safari operator.
5/5

We had an amazing 2-night, 3-day Masai Mara safari with Josero Tours and Safaris. Judith was very helpful and responsive throughout the booking process, and she even arranged a wonderful alternative lodge when our original accommodation became unavailable. The Masai Engai Lodge exceeded our expectations. Our driver Charles was professional, knowledgeable, and always on time. The game drives were fantastic, and everything from pickup to drop-off was perfectly organized. Thank you for creating such an unforgettable experience. Highly recommended

VP Pandit   –  
India IN
Visited: July 2024 Reviewed: Feb 7, 2025

Email VP Pandit  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent
5/5

Our trip to Maasai Mara was heroic. Our tour operator/guider and the driver were very perceptive and had a comprehensive knowledge about the area. They sailed us in the Mara where we encountered one on one , the Big Five and Wildlife Migration in the National Park. Our kids were very much delighted when they saw the Big Five. The trip left unforgettable memory of Kenya in our minds .

Ellisa Bennett   –  
Australia AU
Visited: July 2025 Reviewed: Jul 27, 2025

Email Ellisa Bennett  |  20-35 years of age  |  Experience level: first safari

Booked last minute and had an amazing time!
5/5

Our other tour operator cancelled everything less than a week out. Josero Tours and Safaris stepped in and rebooked our entire itinerary for us, with a few improvements and still on budget!

We had the most amazing time and Josero tours checked in with us and our driver/guide everyday to make sure everything was running smoothly. It made us feel extra safe and very well looked after.

The team is also very friendly and helpful.

Would highly recommend using Josero tours!

Eddy rajab   –  
Tanzania TZ
Visited: August 2025 Reviewed: Nov 6, 2025

Email Eddy rajab  |  35-50 years of age  |  Experience level: first safari

Choose josero tours
5/5

It was amazing trip I had with my friends we started Maasai mara Kenya then after Serengeti we saw a lot of millions of wildbeast they passed the river so it was good momentum me with my friends all organized was perfect in generally the trip was good

Marianne   –  
United States US
Visited: November 2025 Reviewed: Nov 17, 2025

Email Marianne  |  65+ years of age  |  Experience level: first safari

Smooth sailing and more animal encounters than we would have dreamed of!
5/5

We booked an 8 day safari for two people with Josero, for November 2025 (low season). We were very happy with our purchase and would choose them again, for the reasons explained below.

In life, sometimes it is better to eat dessert first. We liked that Josero offered a tour that visited the usual destinations but in reverse order, i.e., Masai Mara followed by Lakes Nakuru and Naivasha, followed by Amboseli. We liked that Josero offered a tour that spent two or more nights in each hotel, so that we would not constantly be packing and unpacking. We also liked that Josero offered lodging options that put more than just a thin sheet of canvas between us and the nocturnal predators that we were coming to see. We were quite comfortable going with a young company with a short track record but strongly positive reviews, knowing that the company would be doing its best to build its reputation. We were comfortable with the price, given that we were staying in good lodgings (while we were gathering proposals for different companies, we noticed that some of them jacked up their prices quite a bit from what was listed on the Safari Bookings site, and Josero did not do this).

While arrangements were being made, Judith was attentive via WhatsApp and gave us good advice. Once the tour started, our guide and driver Lawi Miruka showed himself to be a calm and patient driver in his venerable pop-top Toyota Land Cruiser on the truck-infested roads. When we were in the parks, Lawi always had us in the right places at the right time to see interesting birds and animals. We are nature lovers, and we saw more animals of more kinds than we would ever have imagined. We even were lucky to witness some very interesting animal behavior that we never would have dreamed of, including a giraffe fight -- no biting, no kicking, but plenty of other kinds of violence.

As you may have noticed when trying to return an item that you bought online from an unfamiliar merchant, sometimes a customer gets good service until something goes wrong. But when our plans hit a snafu during one excursion, Josero rose to the occasion and made sure everything was taken care of for us. That's the true test of good service!

We would not hesitate to book with Josero again. Bring your binoculars, your camera zoom lens, and your field guide to the animals that interest you, and you'll have a great time too!

RAJESH   –  
India IN
Visited: September 2025 Reviewed: Jan 5, 2026

Email RAJESH  |  50-65 years of age  |  Experience level: first safari

Best operator
5/5

“ *An Unforgettable Safari That Touched My Heart – Thank You, Josero Tours and Safaris* !”

I don’t even know where to begin because words hardly do justice to the experience Josero Tours and Safaris gave us. This wasn’t just a holiday—it was a journey that touched my heart in ways I never expected.

From the very first message, the Josero team made me feel like more than just a client. They made me feel like family. Every detail was handled with such care, kindness, and thoughtfulness. I could feel their passion and dedication in every interaction, and that alone gave me so much comfort before we even set foot in Kenya.

When we finally arrived, everything was perfect—seamless airport pickup, a warm welcome, and a sense of being looked after from the very beginning. Our guide( Mr. Caleb Ochanjo) was an absolute blessing. His knowledge, patience, humour, and ability to spot wildlife felt almost magical. He made every moment special…
From watching elephants roam freely, to seeing lions relaxing under the shade, to witnessing the most beautiful African sunrise—there were moments when I genuinely had tears in my eyes.

What moved me the most was the authenticity and honesty of this company. Not once did they disappoint us. Every lodge they selected felt safe, clean, and full of character. Staff members were always smiling and treating us with warmth. It is clear that Josero Tours and Safaris chooses their partners with the same care and love they show their guests.

But beyond the wildlife and the landscapes, it was the human connection that truly made this safari unforgettable. The Director and the team consistently checked on us, making sure we were happy, comfortable, and enjoying ourselves. I have never felt so appreciated and valued as a traveler. Their heart is truly in this business, and it shines through in every gesture.

This safari changed me. I walked away with memories I will treasure forever, photos that still make me emotional, and a deep appreciation for nature and the beautiful people of Kenya.

If you are reading this and wondering which company to trust with your dream safari—please, choose Josero Tours and Safaris. They will give you not just a trip, but an experience that stays with your soul.

Thank you, Josero team, for giving us something we will cherish for a lifetime. I will forever be grateful, and I cannot wait to return.

Andreas   –  
Germany DE
Visited: January 2026 Reviewed: Feb 3, 2026

Email Andreas

Friendly communication, good organization and reliable implementation
5/5

We had a wonderful 8-day safari through the Samburu, Mt. Kenya, Lake Nakuru, Maasai Mara, and Lake Naivasha National Parks. Everything was well-planned and reliably executed. All essentials were included. Communication with the driver/guide and last-minute adjustments to our requests were handled smoothly. Our driver, Lui, was discreet yet friendly, and he was able to explain many animals and their behavior. It was clear he had a great deal of experience, both in the sometimes chaotic traffic and driving in the national parks. The lodges we booked were good and reasonably priced. We received a warm welcome everywhere, and the service was excellent. We were very pleased that, at our request, the driver didn't leave the designated paths in the parks to get closer to the animals. This would be illegal and would stress the animals too much. Some drivers from other companies do this anyway, which we didn't like at all. Overall, we had a very eventful week with many impressive experiences. We highly recommend this tour operator.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 35
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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