Reviews

Sort By: Date Most Helpful Rating 11-13 of 13 Reviews
Keiko   –  
Japan JP
Visited: June 2024 Reviewed: Jun 21, 2024

Email Keiko  |  35-50 years of age  |  Experience level: 2-5 safaris

Wonderful experience
5/5

We traveled with ARC to the Queen Elizabeth National Park from Kampala. The driver was very friendly and always cared us gentlely.
During the movement in the park, he collected information where we could see animals and worked hard to give us great experience, resulting we saw elephants in communities, lions and hiena in the park. He loved animals himself. His guidance and explanation about the park and animals were fruitful and joyful. We shared experience of the park and lodge each other and made laugh. When we decided to change our plan suddenly, ARC accpeted flexibly, and it made our trip wondeful. Whenever we had questions, we could count on ARC and they were so friendly to develop a trip plan as well. They kindly suggested nice options to discover hidden Uganda! We really enjoyed and had great time throughout the trip!

takayoshi   –  
Japan JP
Visited: February 2026 Reviewed: Feb 15, 2026

Email takayoshi  |  50-65 years of age  |  Experience level: first safari

Warm hospitality
5/5

It was our first trip to Rwanda, and it turned out to be absolutely wonderful.

We were able to enjoy it perfectly without any worries.

For the gorilla trakking in Volcanoes National Park, our guide thoughtfully try to arrange for us to be placed in a group with a shorter and less demanding hike. It made us feel very reassured. Spending an hour up close with a large gorilla family, including two baby gorillas, is an experience we will never forget for the rest of our life.

On safari in Akagera National Park, we encountered surprisingly many numbers of animals such as elephants, impalas, giraffes, rhinos, zebras, topis, baboons, warthogs and more. We also saw two female lions and even a male lion walking toward us!

The rangers and our guide worked incredibly hard to find the animals for us. It was truly a dream come true and an unforgettable experience.

ARC is a very trustworthy travel company, keeping in close contact with us even before the trip. They always listened to our wishes and our requests.

Our guide, Hilary-san was knowledgeable, physically strong, and very thoughtful person. We are truly grateful that we met him.

We are so glad we found ARC. They made our dream of seeing gorillas come true. We hope many people will have such incredible experiences.

Michelangelo Stillante   –  
Italy IT
Visited: February 2026 Reviewed: Feb 24, 2026

Email Michelangelo Stillante  |  50-65 years of age  |  Experience level: first safari

Kind and gentle
4/5

The tour operator is reliable and very kind but accomodation and services received from lodges are different from marketing strategy and website advertiment resulting in not at the same level and difference resulting in not fair money payment

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 12
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Africa Runners Company , not SafariBookings