Safari Reviews

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Todd   –  
United States US
Visited: January 2019 Reviewed: Jan 25, 2019

THERE ARE NO KHOI SAN PAINTINGS IN THE PARK
Overall rating
1/5

THERE NO KHOI SAN PAINTINGS IN THE PARK! REPEAT: THERE ARE NO KHOI SAN PAINTINGS IN THE PARK

On the morning of 22 January I stopped at the reception office at the Golden Gate Nat'l Park to inquire about hiking to see Khoi San paintings in the limited time that I had before having to return to Johannesburg that day. I specifically mentioned to the young woman working the front desk that I was there to see Khoi San paintings and not in spending time on other activities in the park since my time had run out. She advised me to go to Echo Ravine to find them and gave me a map to help me get there. Another couple hearing our conversation also took note, and all of us hiked up to Echo Ravine in search of the Bushmen art. Unfortunately, we were quite disappointed when we made it there to find that there were none, and I hiked back to the reception office to make sure that I hadn't misunderstood our instructions. I was then told that there were none, to which I kindly asked for my money back (210 rands) to be returned. I was refused by her manager, Norman Mudau, who took my name and number down in an attempt to quell any further complaints.

The exorbitant entrance fee of 210 rands ($17 USD) assessed on foreigners (4x that for South Africans) would be well worth it if the paintings were there or If one had a full day to spend at the park. But in my case I was misled into believing that I could find them and wasted my last remaining time in South Africa on a fruitless endeavor, when I could have traveled instead to Kiara Lodge to successfully find them.

Norman Mudau and his associate should learn to practice better customer service in the future. Their treatment of me that morning made my trip to South Africa end on unnecessarily sour note, which is regrettable since the remainder of the trip was about as perfect as one could imagine.

Anil Sunkara   –  
India IN
Visited: July 2019 Reviewed: Jul 31, 2019

35-50 years of age  |  Experience level: 2-5 safaris

About: Damaraland
Review about Damaraland by Anil Sunkara
Overall rating
1/5

May be the location we stayed was away from the actual action . so we hardly did anything there.

Hui Cheng Thong   –  
United Arab Emirates AE
Visited: September 2019 Reviewed: Oct 3, 2019

35-50 years of age  |  Experience level: 2-5 safaris

Review about Nairobi National Park by Hui Cheng Thong
Overall rating
1/5

Very difficult to spot animals

Ludovico Canovai   –  
Italy IT
Visited: December 2015 Reviewed: Jan 17, 2016

20-35 years of age

The worst experience of our life
1/5

Re.: Report of fraud in Tanzania
Hereby I signed Ludovico Canovai want to report a fraud suffered against me during my stay for the Christmas holidays.
The day on December 13 of 2015 to prepare for my trip to Tanzania I booked and paid a rent of 2 bikes for 4 days (24-27 December) in Zanzibar through Kiango Adventure Safaris from the Lord David in Dar Es Salaam.
When I landed at the Port of Zanzibar where I had the 'date for delivery of the bikes, unfortunately the' Agency did not show up.
After several attempts to contact them, we could speak with the head of the Society of hire who admitted he had not paid the 'intermediary and that in 3 days. Would reimburse payment 289 USD
Afther three days from the day of repayment we were still waiting for the refund.
Concerned about what happened, I went directly to 'address of the agency, which unfortunately did not exist. Even though David has answered the phone but did not want to meet us personally.
At January 17 I have not yet received payment

Chia   –  
Singapore SG
Visited: December 2015 Reviewed: Jan 24, 2016

20-35 years of age  |  Experience level: 2-5 safaris

Horrible Horrible Service from Hennie - Avoid at all cost!!
1/5

We booked a trip with Fleet Foot Safaris for 6D5N Vic Falls and Chobe National Park with Hennie last year in December. Once everything was finalised and payment was done promptly, there were delays in our vouchers and when the vouchers were given to us, we were told that the initial quote cannot be matched and there were reduction of activities given to us and no airport transfers for us!! It was explained to us that it was due to the changes we made earlier as there were supposed to be 3 person instead of 2. The initial plan was 3 of us and we were quoted with single sharing premium which doesn't make sense at all, we didnt want any trouble and wanted to make sure that was all the changes from the itinerary, Hennie confirmed that only reduction of 2 activities and no airport transfer. However, when we reached Chobe National Park, we were told from the resort that our lunches are not included as opposed to what's stated in the itinerary. We called Hennie and he told us he will only be back in office in a few days' time and by that time we will be finished with the trip and back home!!

Horrible horrible service from Hennie and please do not trust him on his final itinerary until you get all the vouchers. There are multiple shortchange and it was unfair to holidaygoers.

Howard   –  
United States US
Visited: April 2020 Reviewed: Apr 7, 2020

65+ years of age  |  Experience level: 2-5 safaris

Namibia closed international flights & Skeleton Coast Safaris will not return our money.
Overall rating
1/5

Would like to see it. By small airplane is a good idea. Maybe in 2 years we can make it.

Aidan   –  
Uganda UG
Visited: August 2020 Reviewed: Aug 31, 2020

under20 years of age  |  Experience level: over 5 safaris

the worst trip
Overall rating
1/5

i really didnt like it. i saw a very small amount of animals and no lions

Chris   –  
South Africa ZA
Visited: October 2021 Reviewed: Oct 18, 2021

50-65 years of age  |  Experience level: over 5 safaris

The gravel roads are the worst of SANParks and not suited for sedan vehicle at all. Shame on you!!!
Overall rating
1/5

Don't go there, the gravel roads are so bad all attention needs to be on driving the bad road condition's , it's impossible to do game viewing at the same time. Sedan vehicles should not be allowed to enter the park!!!!

Gaye jackson   –  
South Africa ZA
Visited: August 2022 Reviewed: Sep 5, 2022

50-65 years of age

Terrible terrible roads- ruins the experience
Overall rating
1/5

My first time visiting the park - The facilities are run down - the roads are disgusting- even the toughest 4x4 is gonna need attention after visiting etosha - I camped there and have to say its expensive - the wildlife is amazing but I definitely won't b back. Etosha is totally overated- other parks like kgalagadi or kruger national park have more to offer

Sharon Hart   –  
United Kingdom UK
Visited: January 2016 Reviewed: Mar 14, 2016

35-50 years of age  |  Experience level: first safari

Awful experience, use this company at your peril.
1/5

I was on the same tour as Eric, so there is little I can add, simply reinforce the truth of what Eric has written. I have never had such a stressful holiday in my life...
I have never been in the position before where I felt it was necessary to contact my Embassy (Irish). Frances, from the Embassy was very helpful; sourcing flight information - the day before we were due to leave Uganda – as Clement had not sent us any details. We did not receive flight confirmation info from Clement until 00:30 the day of our flight. This added additional stress to an already very stressful trip. Sunrise Eco Tours is an extremely badly organised company with an owner, Clement Kanamugire, who has no qualms about lying to his customers, and taking their money under false pretences. Various members of our group spoke to him on the phone during the trip (this is why we are sure of the lies), and he took our money and didn’t book activities, chimpanzee trek in Uganda, rhino sanctuary visit, failure to pay hotel bills. He did ofer compensation on our return home (nearly two months ago), to date, this has not arrived.

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